Our trip from the moment we arrived until the end was amazing. The first and last day of our stay, we were greeted by Rafael Velasco at the restaurant Naos for breakfast, he was always very courteous, friendly and gave us an excellent service. The activities for the kids were great, it's a Paradise for kids, mine is 4 years old and couldn't get enough of them :-) The food was great wherever we would go, from the pool, the beach to all the restaurants, as well as the service which was always very friendly and prompt. We hired Cristina to do a photo session and I have to say that she did a very good job, made us feel very comfortable and even had fun doing it. We are definitely going back.
- Official Description (provided by the hotel):
- Set on the beach and surrounded by mangrove trees, Paradisus Playa Del Carmen La Esmeralda is an all-inclusive four Diamond resort with its promise of all-inclusive fun and LUXExclusive experience designed with the entire family. All suites feature a private balcony or terrace and include air conditioning with climate control, free Wi-Fi, 24-hour room Service, cable TV service, Minibar, in-room safe, complimentary toiletries, bathrobes, living area with sofa and a coffee maker. Services for relaxation and pampering include a YHI Spa, a hair salon ($), Wedding services, tours/ticket assistance and a business center. World-class facilities including Family Concierge ($), Fitness, YHI Kids, Kids Zone, Kids Club, Baby Club, Game Room, Life enriching experience, Kids Pool. The resort offers 14 restaurants to choose from which are open daily. ... more less
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- Also Known As:
- Paradisus Playa Del Carmen La Esmeralda Hotel Playa Del Carmen
- Paradisus Playa Del Carmen La Esmeralda Mexico/Riviera Maya