Just returned from an excellent family holiday at La Esmeralda. The food is amongst the best we've ever had ( even when paying by the meal) yet this is all inclusive. So much better than cruise ship food and amazing choice. Staff all keen to give you a great holiday.
Great for kids and great entertainment. Good gym with organised spin classes ; you'll need it after all the food you'll be tempted to eat!
Only drawbacks are that (1) they have some poor rooms ( they are all suites) and we had to upgrade to get a better room; when I was doing that there were 3 others doing the same thing- I think there could be a policy of seeking upgrades (2) the swimming beach is small and not the crystal clear water you can see in the bay- snorkel tours to the nearby reef are available but cost $ 42 per hour (3) they offer all guests a concierge ( who is meant to offer a timeshare sales talk but ours didnt thankfully) to book restaurants direct but it is inefficient- better to just dial 0 and book yourself.
All in all an excellent experience.
- Official Description (provided by the hotel):
- Set on the beach and surrounded by mangrove trees, Paradisus Playa Del Carmen La Esmeralda is an all-inclusive four Diamond resort with its promise of all-inclusive fun and LUXExclusive experience designed with the entire family. All suites feature a private balcony or terrace and include air conditioning with climate control, free Wi-Fi, 24-hour room Service, cable TV service, Minibar, in-room safe, complimentary toiletries, bathrobes, living area with sofa and a coffee maker. Services for relaxation and pampering include a YHI Spa, a hair salon ($), Wedding services, tours/ticket assistance and a business center. World-class facilities including Family Concierge ($), Fitness, YHI Kids, Kids Zone, Kids Club, Baby Club, Game Room, Life enriching experience, Kids Pool. The resort offers 14 restaurants to choose from which are open daily. ... more less
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- Also Known As:
- Paradisus Playa Del Carmen La Esmeralda Hotel Playa Del Carmen
- Paradisus Playa Del Carmen La Esmeralda Mexico/Riviera Maya