This resort exceeded my expectations. We stayed July 11-18 2014. We have done a few all-inclusive resorts in the past and never felt like we got our money's worth. That was not the case this time. From the moment we walked in we were treated with such kindness. The staff was extremely friendly and attentive. The facilities were clean. There was always someone cleaning and even fluffing the pillows on the chairs, couches and beds that were everywhere. There was always a place to sit and just take in the beauty. The food was fantastic. The restaurants were fine dining but without the stuffiness. The buffet was delicious and always different. There were plenty of options for everyone, even the picky little ones. Food was everywhere. Even at the pool and beach a grill and chef were just a few feet away. It was never difficult to get a drink. There were bars set up everywhere or wait staff to assist you. Even during peak season, the resort did not feel crowded. The entertainment at night was top quality. The only thing I would change would be that there would be more to do for tweens and teens. They had a kids club but that catered more to the under 10 group. Despite this, my boys 14 and 11 had a great time. I felt completely comfortable letting them explore the resort so my husband and I could sit by the pool or beach. I would definitely recommend this resort to anyone. I would definitely consider staying there again.
- Official Description (provided by the hotel):
- Set on the beach and surrounded by mangrove trees, Paradisus Playa Del Carmen La Esmeralda is an all-inclusive four Diamond resort with its promise of all-inclusive fun and LUXExclusive experience designed with the entire family. All suites feature a private balcony or terrace and include air conditioning with climate control, free Wi-Fi, 24-hour room Service, cable TV service, Minibar, in-room safe, complimentary toiletries, bathrobes, living area with sofa and a coffee maker. Services for relaxation and pampering include a YHI Spa, a hair salon ($), Wedding services, tours/ticket assistance and a business center. World-class facilities including Family Concierge ($), Fitness, YHI Kids, Kids Zone, Kids Club, Baby Club, Game Room, Life enriching experience, Kids Pool. The resort offers 14 restaurants to choose from which are open daily. ... more less
- Reservation Options:
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- Also Known As:
- Paradisus Playa Del Carmen La Esmeralda Hotel Playa Del Carmen
- Paradisus Playa Del Carmen La Esmeralda Mexico/Riviera Maya