A great place to stay, and I would definitely stay here again.
Location was great, everything was at close distance. What made the place so attractive was the staff. They were amazing, everyone starting from the bellboy Gustavo, the front desk personal: Claudia, Fabricio, the 2 Carlos, Jesus and others that I do not remember their names, were always friendly and welcoming. The bartenders particularly Freddy, Antonio & Roberto were very professional, friendly, and fun to be with. The staff at restaurant offered a great service with a big smile and kindness, the ones I remember the most were Cristobel, Lilia and Selena.
The entertainment team was super friendly and fun to be with.
I was very surprised to read some nasty comments regarding the hotel personal, I definitely experienced the opposite.
In some occasions I had the pleasure to meet the General Manager Aguado and his assistants, they were very kind and friendly.
Even the security staff was very friendly and professional.
The hotel per se is a bit outdated, but is located in a great location, also is very clean and functional, in other words you get what you paid for, and more.
I like thank all of them (My new Mexican friends) for having a such an unbelievable time.
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- Also Known As:
- Real Playa Del Carmen Hotel Playa Del Carmen
- Real Hotel Playa Del Carmen
- Playa Carmen
- Real Playa Carmen
- Playa Del Carmen Real
- Real Playa Del Carmen Mexico/Riviera Maya