My wife and I just returned from 5 great days at the Blue Diamond. The resort was pretty empty when we arrived. The staff told us there was only 13 guests there, although about 40 or so more showed up on our last day there. The food was excellent, the staff was excellent, the room was excellent, and the grounds were excellent. The beach can be a walk if you stay where we stayed, room 367, but there is transportation available at your request, all the drivers were great, only name I remember is Omar, but the rest were awesome to. All the wait staff was excellent, Manuel was probably our favorite, but the rest were awesome, just don't remember all the names. We've been to the Riviera Maya about 7 times in the last 4 years, and we usually say we would go back to each resort, but probably will not, this resort I can say I will be back, I am curious to see what its like when its running at full capacity. Also, would like say that every issue we had was handled immediately, whether it was a clogged toilet or no hot water, staff was immediately working on it, most resorts you have to call about 10 times. The only issues we had was no hot water for one day and no water at all the morning we left, but they were working on it and also when we arrived there was no one there to greet us or carry our luggage, not a big deal, probably just an oversight as other guests said they were greeted. Also, the beach needed a little tlc, but in their defense the water was really rough and churning up a lot of stuff, red flags were out every day we were there. I would definitely recommend this resort if you are wanting a nice quiet, relaxing vacation, if you are looking for a resort to do cannon balls in the pool, drink from your bubba keg at the pool, have blaring music at the pool, and sit at the swim up bar all day, then this is not the resort for you. Thanks again to all the staff for a wonderful vacation.
- Official Description (provided by the hotel):
- On the pristine coast of the world famous Riviera Maya, Blue Diamond Riviera Maya is a sanctuary of breathtaking beauty and peace, surrounded by nature mixed with luxury. This exclusive hideaway is set in 36 acres of lush tropical jungle, well manicured gardens and a spectacular palm filled white sandy beaches along the turquoise – colored Caribbean Sea, offering unparalleled pampering and rejuvenation. ... more less
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- Also Known As:
- Blue Diamond Luxury Boutique Hotel Mexico/Riviera Maya - Playa Del Carmen