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“Nice relaxing Vacation”

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Blue Diamond Luxury Boutique Hotel
Ranked #30 of 215 Hotels in Playa del Carmen
Certificate of Excellence
Reviewed 9 March 2012

My wife and I just returned from 5 great days at the Blue Diamond. The resort was pretty empty when we arrived. The staff told us there was only 13 guests there, although about 40 or so more showed up on our last day there. The food was excellent, the staff was excellent, the room was excellent, and the grounds were excellent. The beach can be a walk if you stay where we stayed, room 367, but there is transportation available at your request, all the drivers were great, only name I remember is Omar, but the rest were awesome to. All the wait staff was excellent, Manuel was probably our favorite, but the rest were awesome, just don't remember all the names. We've been to the Riviera Maya about 7 times in the last 4 years, and we usually say we would go back to each resort, but probably will not, this resort I can say I will be back, I am curious to see what its like when its running at full capacity. Also, would like say that every issue we had was handled immediately, whether it was a clogged toilet or no hot water, staff was immediately working on it, most resorts you have to call about 10 times. The only issues we had was no hot water for one day and no water at all the morning we left, but they were working on it and also when we arrived there was no one there to greet us or carry our luggage, not a big deal, probably just an oversight as other guests said they were greeted. Also, the beach needed a little tlc, but in their defense the water was really rough and churning up a lot of stuff, red flags were out every day we were there. I would definitely recommend this resort if you are wanting a nice quiet, relaxing vacation, if you are looking for a resort to do cannon balls in the pool, drink from your bubba keg at the pool, have blaring music at the pool, and sit at the swim up bar all day, then this is not the resort for you. Thanks again to all the staff for a wonderful vacation.

  • Stayed: March 2012, travelled as a couple
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4  Thank Jim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 25 February 2012

Just stayed at the BLUE DIAMOND by Bluebay. This was the most amazing place! Lush grounds with a dedication to the natural wildlife, this place is paradise on earth. A dedicated staff are there for your every wish. We celebrated our anniversary and were treated to cake and drinks under the stars just for us. Amazing suites with lovely outdoor beds (complete with shower outside) and amazing views of the beach, our own lagoon, or a natural cenote (which was breathtaking!). Beautiful large windows, the most amazing drinks and food, this is where you need to stay! Pristine white sand beach and two infinity pools complete the decadence. We loved this so much that we plan on getting married there next year (and we had sworn off the idea of a destination wedding previous to our arrival here).

Room Tip: There is the option of cenote or lagoon. Lagoon is closest to the beach, but the cenote is breathta...
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  • Stayed: February 2012, travelled as a couple
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4  Thank SparkesCoombs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueBayBelleVue, Director de Relaciones con Clientes at Blue Diamond Luxury Boutique Hotel, responded to this reviewResponded 6 March 2012

Dear client,

Thank you for your wonderful remarks. We appreciate you liked the cake and drinks under the stars for your anniversary! We look forward to welcoming you back soon.

Kind regards,
BlueDiamond Team

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Reviewed 24 February 2012

I was recently stayed at the Blue Diamond Riviera Maya and what an awesome place it is, rooms with elegantly decorated, 4 bottles of prime liquors in the minibar, and I got a room face a lagoon, and from my rooftop terrace you can see the ocean. Food was amazing, specially at the Ambar restaurant. Hotel has a fresh water Mayan cenote, but you can't swim in there.

  • Stayed: February 2012, travelled as a couple
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2  Thank kyan2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2012

I stayed the the Blue Diamond by BlueBay in Jan and was so impressed with my room, my view, the food. Everything was top of the line.

  • Stayed: January 2012, travelled on business
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5  Thank Moyerjoyce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueBayBelleVue, Director de Relaciones con Clientes at Blue Diamond Luxury Boutique Hotel, responded to this reviewResponded 6 March 2012

Dear Moyerjoyce,
We feel very happy to hear you were so positively impressed with Blue Diamond. You are more than welcome to come back!
Thank you.
Kind regards,
BlueDiamond Team

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Reviewed 2 days ago via mobile
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Stayed: January 2018, travelled as a couple
Thank pieroparigi69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago via mobile
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Stayed: January 2018, travelled as a couple
Thank fb705176772
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Reviewed 4 days ago via mobile
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Stayed: January 2018
Thank HBBH2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Blue Diamond Luxury Boutique Hotel

Address: Km. 298-816, Carretera Federal 307 | Chetumal-Puerto Juarez, Playa del Carmen 77710, Mexico (Formerly Blue Diamond Riviera Maya)
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Top resorts Hotel in Playa del Carmen
#24 On the Beach Hotel in Playa del Carmen
#25 Luxury Hotel in Playa del Carmen
#36 Romantic Hotel in Playa del Carmen
Price Range: £297 - £671 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Blue Diamond Luxury Boutique Hotel 4.5*
Number of rooms: 128
Official Description (provided by the hotel):
On the pristine coast of the world famous Riviera Maya, Blue Diamond Riviera Maya is a sanctuary of breathtaking beauty and peace, surrounded by nature mixed with luxury. This exclusive hideaway is set in 36 acres of lush tropical jungle, well manicured gardens and a spectacular palm filled white sandy beaches along the turquoise – colored Caribbean Sea, offering unparalleled pampering and rejuvenation. ... more   less 
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Also Known As:
Blue Diamond Luxury Boutique Hotel Mexico/Riviera Maya - Playa Del Carmen

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