My wife and I just returned from Blue Diamand and it was ALMOST the perfect resort. Let's start with the good...the resort is beautiful and the rooms are some of the most spacious you will ever find. So much room and perfectly done with multiple showers and a small pool outside our room. The view from the room was wonderful. The staff at this resort are top notch...some of the most courteous and attentive staff we have ever experienced. Ceaser will take care of you at the beach! The spa service was ridiculously great...do not skip the massage. We have traveled the world and the service at Blue Diamand beats them all. What wonderful people. To sum up the positives...best room we've ever had and the best service we've ever had and the resort is fun and beautiful.
Now for the slightly negative...good luck ever getting your television to work. By accident, we got the sound working twice. No big deal, but annoying. My wife and are foodies...so food and cocktails are important to us when we travel. The cocktails are lacking...the cocktail menu is just missing something. Not enough choices and the martinis just never tasted quite right. We would stare at the cocktail menu and never know what to get. The standard wines that they pour are not good quality. In fact, a couple are seriously flawed (Cab/syrah blend & the tempranillo specifically.) If you want good wine, you will need to order off their wine menu and pay for it.
Now for the food...I know this will sound strange...but everything was fantastic, except for the main course for dinner each night. Breakfast...awesome..lunch...fantastic. The Mexican themed breakfasts were just plain incredible. The view over the ocean and they had the perfect breakfast menus. The lunch offered was also top notch...loved the duck tacos and the tuna.
Dinner...well, it was flawed. Don't even bother ordering any meat off the menu. Whether it flank, filet or rib eye, it just was never cooked under flame. It almost seemed that it was boiled. This seems like such an easy thing to fix...sear the meat! For being right on the ocean, you would expect many fish options...not the case. The fish from the Mayan menu on our first night was something my wife and I couldn't even take more than 2 bites of.
If you decide to go "off campus" for dinner, then I highly recommend La Casa Del Agua which the staff at Blue Diamand recommended to us...wonderful dinner in Playa Del Carmen.
I leave this feedback so hopefully the staff reads this and makes some adjustments because it is a seriously great operation they have there and an incredible vacation destination. We would recommend it highly. Again, my wife and I are foodies and I'm in the wine industry so we may be pickier than most. In fact, it seemed that most people completely enjoyed their dinners.
- Official Description (provided by the hotel):
- On the pristine coast of the world famous Riviera Maya, Blue Diamond Riviera Maya is a sanctuary of breathtaking beauty and peace, surrounded by nature mixed with luxury. This exclusive hideaway is set in 36 acres of lush tropical jungle, well manicured gardens and a spectacular palm filled white sandy beaches along the turquoise – colored Caribbean Sea, offering unparalleled pampering and rejuvenation. ... more less
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- Also Known As:
- Blue Diamond Luxury Boutique Hotel Mexico/Riviera Maya - Playa Del Carmen