I do not want it to appear that I am being too negative. Conversely, I am just trying to avoid being too repetitive to others’ positive comments. This place is really special.
A large corporate group checked in during our stay. They closed one of the restaurants each night to accommodate the group. It would have been nice to know this in advance so you could plan your eating rotation accordingly.
Ambar menu is a bit old fashioned…heavy creams, etc…Despite nightly specials, the menu is quite limited as your stay goes on.
Don’t bite on the notice under your door to see the concierge for a message! It’s a rather pushy pre-sales pitch for their preferred hotel membership.
Impeccable service throughout the resort! The poolside bartenders bent over backwards with creative cocktails and frequent service.
Rooms, as others have mentioned, are great. We were in the cenote patio suites. I think these are their cheapest and they are the greatest distance to the beach/pool. However, no complaints. Great/unique view. Got bikes on day #2 and cart service was very prompt when needed.More