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Blue Diamond Luxury Boutique Hotel
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Reviews (1,930)
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All reviewsambar restaurantpatio suitecevichegolf cartoutdoor tubcenote suitebeachfront casitaamber restaurantcigar loungesteam roomconcierge officeall inclusive resortwalk in closetpool barquiet resortspa areahuge bathroom
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Reviewed 7 June 2014

Hello, my mom and I went to celebrate her 80th D-day. What an awesome place.The food is great and I can speak from experience,I've been to Riviera maya twice a year for about 10 years. The mussels in white wine sauce+++to die for plus the chef made my mom her own person b-day cake,Portions are very good. Also, the Peruvian ceviche-wonderful. we had a patio room was great...Loved the privacy of the back patio.Room is great, awesome bathroom with rain forest shower. Some maintenance problems,my fault because I never called about them.One side of shower never worked.TV had a mind of it's own,other than that we were very happy.Special thanks to Laura at the Ambar she's delightful. Special thanks to David, our personal bellman who made getting around the resort hassle free.All we had to do was tell the restaurant to call the bellman and he was there in about 5 minutes.Grounds are beautiful,but the place is very large,unless you are a good walker.However, no night life and carts are done at 11pm...My 80 year mother wanted to still stay out, but at night everything is quiet.Beach is the best in that area.Some seaweed,but it is the ocean. Omar our concierge went above and beyond to make our stay enjoyable..This place truly has the best staff I have ever encountered when traveling to Mexico,,,plus they love their jobs and it shows,,,,2 real suggestions. Maybe a dj a couple of nights by the pool bar.One more place for dining, even if it is just light fare as an option

Room Tip: If you like privacy the patio rooms are great...
  • Stayed: May 2014, travelled with family
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2  Thank laura b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2014

I was here for three nights! I went with a girlfriend and we absolutely loved it. We have been lucky to visit many all inclusive's and this was one of our favorites. It was so unique and personal. As others have mentioned it is more of a narrow long property with a beautiful stone walkway through the jungle. It has more of a homey feel rather than a resort. Our rooms were beautiful and although it rained/stormed a lot of our trip we decided we liked it because our room view was a river with the jungle right outside our patio. The sound of the storm was heaven and so relaxing in the room/ which was more of a condo. One morning we opened our door and there were two bikes waiting for us. So fun! Although the golf carts were always there within minutes of calling. And David and Cesar were so nice and funny!
I think the rain might have thrown housekeeping for a bit of loop as we had to call to request things a couple of times. The restaurants were very good and we were happy with most of our choices. The staff was amazing! Can't say enough about that. We had put on our card that we were celebrating a birthday. The waiters at Amber all came over and sang and gave us a lovely presentation of cake. The place was closing but they seemed in no hurry whatsoever when we called them back for pictures. Unfortunately I can't remember their names. Jesus at the other restaurant was awesome. The bartenders were all fantastic. We loved Irving's margaritas and Javier made us a funny monkey from a cantaloupe. Fredrico was great too. Now get this..Cesar on the beach brought us homemade wreaths for our heads the day we left. We loved him! Antonio, who provided chairs and towels for us was so friendly. There was another gentleman from the pool who put up with our requests for a umbrella on a stormy day and brought one up from the beach as they are sturdier. There is not much of a nightlife here so I would recommend going into town if that is what you want. We went next door to Secrets to look around around 5pm. The place was crazy loud with a lot of drunk people. I have stayed there before and liked it but this place is so much more relaxing. We did yoga one day in a room built just for that purpose. It will be difficult to go back to my gym after that experience.
There are a couple of things management should improve on. The pier needs to be stained and the I would like to see some flowering plants by the pool. The pool is kind of boring(except for the view) compared to the rest of the gorgeous resort. Also the rooftop of the restaurant looks stained from the beach. Thanks to you all! We will hopefully be back!

Room Tip: We stayed in a basic room but it is more like a Florida condo..loved it. There are fancier villa's but we were happy with our view!
  • Stayed: June 2014, travelled with friends
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2  Thank Kathleenh1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2014

We have stayed at the Blue Diamond three times this year already! The service is a little slow, but the quality of room and food far surpasses most. It was previously a mandarin oriental property, need I say more. Amber restaurant is just wonderful. The beach is not the best but by far better than most. Adults only.

Room Tip: we liked the feel and size of the Lagoon rooms best
  • Stayed: June 2014, travelled as a couple
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1  Thank hinesdar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2014 via mobile

We've traveled to Riviera Maya 10 times, this was our first stay at Blue Diamond and won't it be the last. The resort is Absolutely beautiful. Our room was top notch, and the service they give you makes you feel so welcomed. It's a smaller resort (they said 80 ppl were in the resort when we stayed and full the resort held 228 ppl!...what?? ;) it's your OWN kind of paradise! If you've traveled to Mexico you know you are fighting for beach chairs and sharing the resort with hundreds of ppl. Beach chairs open everyday all day! Very imitate and they Wait on you hand and foot. They will even bring u lunch in your beach chair! Ahhh! I did get food poisoning from the beach Restaurant, (which was awful) but even with that we will still come back! Beach is nice (not the best I've seen) food was delish, rooms are amazing, property-pools were Superb. Can't say enough about how nice the resort is. Take Mosquito spray because you are in the jungle and the mosquitoes are terrible. Walk to the beach was about a 1/2 mile from our jungle room but upgrades (expensive) were available and there's always a golf cart ready to take u anywhere just a phone call away! Def recommend this place...breathtaking!

  • Stayed: May 2014
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1  Thank Jawhitesand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014

We couldn't have been happier having our wedding at Blue Diamond by BlueBay. The staff and service were always friendly, courteous and professional. We stayed for seven days and by the third or fourth day, many of the staff knew our dining and beverage preferences.

The property and grounds are beautiful and well-maintained. The food was excellent. The beach was clean every time we visited, as seaweed and debris were picked-up every day. The spa offered a sauna, jacuzzi, steam room and a gym that could accommodate a quick workout.

WiFi could be spotty at times, but not too big a deal as we wanted to disconnect. Service could be a little slow by American standards, but again, not an issue if you want to enjoy a relaxed pace.

This is by all means a five-star resort in the true definition of what a five-star establishment must provide.

  • Stayed: May 2014, travelled as a couple
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1  Thank itsedgar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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