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“Over valued!!”

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Hotel Boutique Posada Mariposa
Ranked #118 of 209 Hotels in Playa del Carmen
Malibu, California
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Over valued!!”
Reviewed 2 January 2014

Overpriced noisy hotel. Hotel has NO wi-fi in the rooms! Signal is so weak that you might have connection in 30 sec on the lobby if you are lucky. Hotel manager walking with Mac on the street and try to find wi-fi signal, because own hotel signal is so weak. And the rooms. When it rains you better have extra towels... you need them on the floor, because water comes in between window and wall. Lobby has open roof and rainy days floors are very slippery so be careful. Two blocks from Mariposa is a hotel witch has tekno disco on top of the hotel roof. And they played music VERY loud till 3 am. If you want to sleep and weak up early next morning it´s better find a nother hotel... good luck

  • Stayed December 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank Joe T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
COIRA200, COO at Hotel Boutique Posada Mariposa, responded to this review, 5 January 2014
Good day.
estimated our hotel guest seriously consider all feedback from our customers , if I would like to clarify viewpoints clearly not leave , this hotel is right in the 5th Avenue street is not traveled by cars but by all visitors arriving our tourist destination , this world famous avenue is the most tourist do important artery in addition to the usual cosmopolitan life of this place is the fact that the end dates of arrival of new year, festive activity increases exponentially , poe it is impossible to control the festivities that take place in the surrounding areas , much like yourself makes mention in a hotel that is located more than 300 meters distant from our installation , can not blame it to our hotel , the architectural design of the hotel building itself is described as a residential area surrounding a central yard 's facilities internal communication both to reach each of the residential floors via elevator and stairs ' and covered walkways to be days of rain possible flow people safe and secure , the central attraction , the garden was designed as an oasis within close and full of life 5 th avenue to fill light , nature and oxygenate inside the hotel.
after reading your comments a review of the scope of the wifi signal was performed demonstrating that comes with the necessary intensity to each room, further told him that one of our staff has any disopsitivo as ustes mention, much less sought wifi signal, the use of these devices by the staff is forbidden during elementary standards of service quality in customer care.
  regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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502 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
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English first
Saint Paul, Minnesota
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 August 2013

My girlfriend and I stay here in May for 2 days, the rooms are nice and clean. The place is well situated and is near the beach where they gave us discount for a beach club. All the staff members are nice and helpful.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
2 Thank Max A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Paul, Minnesota
Level Contributor
3 reviews
Reviewed 15 August 2013

Super clean nice place to stay, my husband and I stayed here for 5 nights and we absolutely loved it!!! close to beach, good food, great discounts and a clean friendly environmnet!! I recommend to any one traveling to Playa ....

We will go back for sure sometime.

Room Tip: ask for Claudia , she's ever so helpful...
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  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dee1226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pasadena, California
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 25 July 2013

I stayed here only one night. This hotel is very cute, with lush greenery in the patio. The room was very basic but clean. It did the job! Wi-fi was included which was nice. I bought the breakfast option which was excellent! The hotel had an arrangement with the restaurant right across the street so it was perfect.

I came back to 5th Avenue on another day to shop and I stopped at the hotel to rest and eat my sandwich. The woman remembered me from my stay there and was very gracious in letting me take a break there! She also let me use the bathroom and I really appreciated this!

I would definitely stay here again!

Room Tip: As long as you don't have a lot of luggage, stay on the 2nd or 3rd floor--it's probably less...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angelica015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ireland
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 22 July 2013

the lights had to be on every time even at 3 oclock in the affternoon it was that bad tried to change the room but the staff wasent very helpfull they didint want to know, there was a bed a tv a small table it had no chareter at all

Room Tip: stayad at no 11 very poor the room was that dark the lights had to be on every secound it was like s...
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  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank terenceculling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
1 review
Reviewed 14 June 2013

The Hotel Posada Mariposa was a fantastic last minute online find and was perfect for what we (3 family adults) required.We were booked into a resort for 3 nights for a family wedding but wanted somewhere to stay that was not a package deal for 3 days prior. The room was downstairs so quite dark, but as we were out most of the day, swimming and sightseeing, this was not a concern for us.It was very clean and had a good aircon and fridge. The tea/coffee/water available in the lobby, morning and afternoon was great.The management were very hospitable and Juan Carlos was very helpful on arrival with info and maps on where to eat and drink.The hotel has an agreement for beach access and is handy to all restaurants and bars. TV was average with not many English channels.I agree that it had a tree hut atmosphere and was warm and quaint. We paid online in NZD using Booking.com

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sara2556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 June 2013

Good location and upstairs rooms the best though they tried to put us on the lower floors at first. Our room was quiet, minibar and good air conditioning. I really liked the decor and the tree hut feel of the place. Bit disappointed by not being able to pay in dollars, even though room was quoted in dollars.. As a result I got screwed on the exchange rate twice (by the front desk and my bank) and the room ends up being 20% more expensive...

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chillinrooster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Boutique Posada Mariposa

Property: Hotel Boutique Posada Mariposa
Address: Avenida 5, Norte 119 | Col. Centro Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Beach Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#76 On the Beach Hotel in Playa del Carmen
#85 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Boutique Posada Mariposa 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
Posada Mariposa is a cozy and charming boutique hotel known as the "Oasis" of Playa del Carmen for its beautiful and majestic garden, an environment of tranquility and relaxation in contact with pure nature mixed with the warm and personalized service that distinguishes us, all this to provide an ultimate experience feeling home away from home.Located on the very center of Playa del Carmen, right on the famous 5th Avenue and just a few steps from the Caribbean Sea, offering 18 Superior rooms, 4 Master Suites and one Deluxe Junior Suite. ... more   less 
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Also Known As:
Posada Mariposa Hotel Playa Del Carmen
Posada Mariposa Playa Del Carmen
Hotel Boutique Posada Mariposa Mexico/Riviera Maya - Playa Del Carmen

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