We stayed at this hotel 3rd to 17th January and had a wonderful time. We upgraded to privilidge and particularly enjoyed the comfort and service at the beach area (Yvonnes' service was fantastic - within two days she knew our names, what drinks we liked at which time of the day) The staff are certainly the best asset of the resort, they were pleasant, friendly but not over familiar our particular favorite was Allberto who served us breakfast in the main restaurant and then lunch by the pool. Sarai in the lobby bar who again very quickly learned how we liked our drinks served.
One thing we felt was missing from the resort was a quiet bar in the evening where you could enjoy a chat. One other small gripe was the need to hide our glasses in a drawer as the maid took them if we left them out and a minibar is not much use if you don't have a glass to drink from!!!
- Official Description (provided by the hotel):
- All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more less
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- Also Known As:
- Ocean Maya Royale Hotel Playa Del Carmen
- Ocean Maya Hotel
- Ocean Maya Playa Del Carmen
- Hacienda Maya
- Ocean Maya Royale Mexico/Riviera Maya - Playa Del Carmen