We thought the resort was excellent, for us there was not any room problems. The grounds are kept in excelent condition. The food in the regular dining room was good with lots of choices to suit your personal choices. Yes other guests exploit the holding of shaded areas at the beach and pool by going early leaving a towel and then coming when it suited them. The staff at the pool and beach work hard to entertain you, just give them a chance and be polite just as you would in any social situation. The beach did have "murky water" due to a sea weed like material but this was cleaned up March 8 and 9, now the beach is quite clean subject to wind and rolling waves disturbing the sand.
There is not very good snorkling at the beach of El Mandarin but we had a good expeience going on the tour given by Blue diving traveling to Cozumel. Apparently you need a coral reef below the water to provide the habitat for the fish, sandy bottom is nice to walk on but does not sustain the fish. I have never been to the Mayan Riveria before and found it to be a tremendous experience of lovely sandy beaches,warm water, and fabulous sun shine for water recreation. The club El Mandarin was excellent and we would recommend it to anyone. Max & Pat
- Official Description (provided by the hotel):
- All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more less
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- Also Known As:
- Ocean Maya Royale Hotel Playa Del Carmen
- Ocean Maya Hotel
- Ocean Maya Playa Del Carmen
- Hacienda Maya
- Ocean Maya Royale Mexico/Riviera Maya - Playa Del Carmen