My partner and I stayed at Ocean Maya 05/03/14 - 12/03/14. We had an awful 11 hour flights with delays from London so this place had to be good to put us in good holiday spirits. From the moment we arrived we knew this was going to be excellent. We arrived late due to plane delays and were greeted with a welcome drink and check in was very professional and well explained. Our bags were swiftly taken and put onto the buggy and we had a ride to our hotel room.
The room was great, spacious, spotless and had everything we could of wished for as well as a welcome bottle of Champagne. Housekeeping were fabulous, our room was kept immaculate each day.
The grounds were fantastic, again faultless staff were working all day to keep the gardens well manicured.
Our first day we relaxed by the pool easily got a sun lounger and started our day by the swim up bar. Later were were approached by David in entertainment who took us on a walk to the Beautiful Lagoon. David was fabulous all week - very attentive and always had a smile.
Food was also amazing, I really do not know how anyone can complain about the food...we had faultless meals all week the best being in the French restaurant.
We did a number of excursions, Taxi drivers were always on time and everything was so easy and all staff were so happy. There is not a single thing the staff will not do for you as a guest.
We had the best time ever and would recommend this hotel to everyone. We will also be returning if we can stomach another 11 hour flight.
- Official Description (provided by the hotel):
- All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more less
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- Also Known As:
- Ocean Maya Royale Hotel Playa Del Carmen
- Ocean Maya Hotel
- Ocean Maya Playa Del Carmen
- Hacienda Maya
- Ocean Maya Royale Mexico/Riviera Maya - Playa Del Carmen