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“Pleasantly surprised!”
Review of Lucky Luciano

Lucky Luciano
Ranked #276 of 1,258 Restaurants in Playa del Carmen
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Groups, Child-friendly, Kids, Bar Scene
Dining options: Brunch, Dinner, Lunch, After-hours, Delivery, Free Wifi, Full Bar, Outdoor Seating, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff
Thunder Bay, Canada
Level Contributor
82 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
“Pleasantly surprised!”
Reviewed 24 February 2014

We chose to dine at this restaurant mainly because it looked interesting and fun, we checked the menu before being seated and found there was something for everyone ie seafood lover, vegetarian and Italian. We wanted a light supper, nothing too elaborate. To start, our server was one of the best we've had in Playa. A Gentleman from Sweden who was polite, prompt and informative. He was very knowledgable about Playa and was very good at going over the menu items. We ordered the pizza, salads, calamari, and fish. Drinks ordered came quickly, as did the warm bread and cream cheese spread, very nice. The salads were huge, the calamari very tasty, the fish excellent. The small pizza was too much, and we ended up taking home half. Coffee and cappuccino to finish the meal came with a delightful little brownie. For a light, not too fancy meal this restaurant definitely hit the spot for us, having a great server made it most enjoyable. I would most certainly go back and would definitely recommend it to others.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Sydney F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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355 reviews from our community

Visitor rating
    150
    87
    44
    35
    39
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Playa del Carmen, Mexico
Level Contributor
55 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Awful Service”
Reviewed 15 February 2014

After hearing so many great things about the restaurant and the food we decided it would be a good choice for valentine's day. We got there at around 8.30pm and were pleasently surprised as unlike all the surrounding restaurants it wasn't packed full of people. There were maybe only 4 tables taken in the whole restaurant (now we know why!) We were seated immediately and provided with menus by the hostess who be all accounts was very nice.

Then the fun began, we were waiting 20 minutes before being asked if we wanted a drink despite trying to grab the attention of the waitress, it was another 15 minutes, and having to remind the waitress two more times, before the drinks were delivered.

We decided to order a starter to share and a main course each. We had been in the restaurant almost an hour before the first main course, a pizza, was brought out, yes the main course was served before the starter. Halfway through my pizza, the starter arrived and then another 20 minutes later the other main course was served. The other waiter in the restaurant seemed very attentive to his tables so I think we just got unlucky with the waitress who appeared to be having a REALLY bad day!

The manager was also in the restaurant asking the other tables how everything was, not sure if it was the look of desesperation on my face or what his problem was, but he never even glanced in our direction.

The final icing on the cake was receiving the bill and having to pay the additional 15% service charge which is automatically added on to the total. No wonder the service is so bad, they don't have to worry about being nice and efficient as you are obliged to tip them whether you like it or not.

To be honest we had a good meal but mainly because it was valentine's day and we had made the effort to go and have a nice time but with the awful service, mediocre food and excessive mandatory tipping it's definitely not on my list of places I will be returning to in the near future.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank BeccaMex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regina
Level Contributor
57 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
“Great location and service”
Reviewed 9 February 2014

We had the luck of renting an apartment about 1/2 block away from here so it was like our private bar and restaurant. The staff and its service was excellent. Whether just coming from the beach and looking for a cold cerveza and quick bite or walking down 5th Ave. it offered the opportunity for a rest. We had some fish and chips and I believe chicken strips for a quick bite that day. The food was good, quickly served and beer were cold. How can you go wrong when its about 30 C or 90F out.
Thank you to Ximena Vargus Ceballos and Octavio Arzagg Gonzalez for the great service.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank justthat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
86 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“You can do much better in Playa”
Reviewed 29 January 2014 via mobile

We visited this restaurant on a whim. We ordered drinks and a capressi bruschetta to start. The bruschetta was quite nice. Oddly, it arrived before our drinks! My wife and I each had seafood spaghetti, which was very disappointing.

The service was average and the ambience was poor.

Overall, you can do much better in Playa.

Visited January 2014
Helpful?
Thank glombaert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cancun, Mexico
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Great pizza and service”
Reviewed 22 January 2014

The service was excellent, we had a pizza earlier in the week at an Italian restaurant and it wasn't very good!

This place had great pizza, the spicy chicken was very spicy which my husband liked! It was fantastic!

Visited January 2014
Helpful?
Thank Tara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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