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“A great location and that's all...”
Review of Kinbe Hotel

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Kinbe Hotel
Ranked #105 of 211 Hotels in Playa del Carmen
Certificate of Excellence
Recife, PE
Level 4 Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“A great location and that's all...”
Reviewed 19 November 2012

It's a nice place to stay, but, for the price they charge you, the breakfast is way too simple (toast, jam, juice, and coffe or tea) and in another building two blocks away from the hotel...
Also, there's a problem with the rooms: the windows goes directly to the passageways, so you have to keep it closed all the times, along with the curtains, leaving the room dark and stuffy all the time...
The best thing to stay here is the location, it's very close to Quinta Avenida and the both Terminal de Buses ADO.

  • Stayed November 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rodrigocantarelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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638 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (71)
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English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 October 2012

We stayed in room 13 as part of our honeymoon in Mexico and we had a lovely stay. The room was big and set over 2 levels and is one of the only ones with a balcony and it also has a view of the sea, which many of the other rooms don't have.

Room Tip: Choose room 13 for the space and the view of the sea.
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  • Stayed October 2012, travelled as a couple
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Helpful?
3 Thank Emma_and_James22Sep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bacchus Marsh, Australia
Level 5 Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 October 2012

We had room #6 and it was great with ocean views and a King bed
We asked to be upgraded and it was no trouble to the staff
Jose Luis was just fantastic and could not have been more helpful
The lush tropical courtyard garden is an oasis when you see the hectic Ave 5
The people who wrote the last review obviously are unaware of the change in hotel managers
A hotel well worth booking

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Russell G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Rosa, California
Level 5 Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 4 October 2012

Hotel staff and front desk manager were terrible!!! They would not solve any of our issues and never once followed up after several emails and calls. I would never recommend this place again for waste a dine there.

Stay else where. It's worth it to pay more for better service and accommodations.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BeachLife2620
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 September 2012

Came here because of tripsadvisor and pretty glad we did. It's lovely to be greeted by the goodlooking guys at reception who are ever so helpful with restaurant recommendations and anything else you need. The rooms were clean and importantly the air con was not so noisy. The only down side was that breakfast was not necessarily included, although they did give this to us free of charge. We had to go to nearby Indigo beachclub for breakfast and unfortunately it was just oj / tea / coffee and a croissant / toast. So no really worth going for when 100% natural is closer and offers a herty beakfast / brunch.

  • Stayed September 2012, travelled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Kaysi888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 September 2012

We stayed at this hotel for 7 days during our first trip to Playa del Carmen and could not have been more impressed! The staff was absolutely amazing! From great recommendations for places to eat and activities to genuine interactions during our comings and goings, the gentlemen working behind the desk always made us feel welcomed. Jose Luis, more specifically, helped us twice with transportation issues for a couple of our excursions, which was above and beyond. If any of the staff were seen outside of the hotel, they always made a point to come over and say hello. If there were any issues with the room (which were minimal as the maintenance staff kept the hotel in great working order) they were fixed immediately. The location is great--close to everything yet quiet at the same time. This hotel is highly recommended by us and we want to thank the staff publicly for all that they did for us--thank you!

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lauren M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 14 September 2012

I'm a budget traveler that had a weekend to splurge. I'm glad I chose to splurge here.

Nice atmosphere. The pool area wins a design award.

I had a problem with my A/C; they fixed it right away.

Can't beat the location-1/2 block from the beach and close to anything you could want.

All for about $65 USD per night? Not really even an expensive splurge.

The friendly staff are more than happy to chat you up in your broken Spanish and make recommendations for worthwhile day trips.

  • Stayed September 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kasey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kinbe Hotel

Property: Kinbe Hotel
Address: Calle 10 Norte | Between 1 & 5 Avenida, Col. Centro, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Beach Free High Speed Internet ( WiFi ) Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#72 On the Beach Hotel in Playa del Carmen
#86 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): £
Hotel Class:3 star — Kinbe Hotel 3*
Number of rooms: 29
Official Description (provided by the hotel):
Kinbe Deluxe enjoys a great location:few steps from the playa and from the famous “Quinta Avenida”. All the rooms face the pool and the astonishing waterfall, which creates a quiet and peaceful sensation and an intimate atmosphere.From the rooftop is possible to enjoy a wonderful ocean view, sunrise or sunset. ... more   less 
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Also Known As:
Kinbe Hotel Playa Del Carmen
Kinbe Playa Del Carmen
Kinbe Hotel Mexico/Riviera Maya - Playa Del Carmen

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