We stayed for a week sept 7 to 14 in room 25.
Hotel was recommended to us. Location was great, grounds well kept, room very basic but exactly as shown on website.
We were told there was nobody in the room next to us and yet we could see a suitcase inside. later that night we were woken up by 3 Spanish people shouting and partying on our shared patio. The security guard let it carry on all night. At 6 am I had to leave the room to get away although the loud voices carried all the way across pool. We were told it wouldn't happen again by desk staff. The following night we were woken up at midnight same idea. I opened our door to find about 10 people partying on our patio. They refused to leave. Once again the security guard never said a word to them. I had to walk past the drunk partiers and find the security guard to get them to leave. Nobody is supposed to be allowed into hotel gate without a room key. Gate was open and not attended by guard. I demanded he do something and finally he did tell them to all leave. The next morning we woke up and found diarrhea outside our room!!! The next night there was a staff poker party on the roof of our room and we couldn't sleep from the noise of chairs constantly being moved around on our ceiling and their voices carried into our bathroom thru the skylight till 12.30 am
It just set a bad tone having to deal with issues three nights in a row and security not doing anything about it and random people coming into party. Lack of sleep and overall anxiousness. We just had bad luck I think?!?!?
- Official Description (provided by the hotel):
- A boutique hotel located off of 5th Avenue in the center of Playa del Carmen, Mexico. The BRIC hotel offers 14 charming hotel rooms, each with en-suite bathrooms, air conditioning and full services including concierge, WiFi Internet and pool. Situated in the heart of Playa del Carmen on 28th street, only steps to the World famous 5th Avenue and Mamitas Beach Club. Enjoy the luxury of staying in the heart of Playa del Carmen, experience the excellence of service pledge from our staff all at an affordable price. ... more less
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- Also Known As:
- Prisma Caribe Playa Del Carmen
- Prisma Caribe Hotel
- BRIC Hotel & Spa Mexico/Riviera Maya - Playa Del Carmen