We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful place for a honeymoon”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Sunset Fishermen Spa & Resort
Ranked #84 of 209 Hotels in Playa del Carmen
Louisville, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Beautiful place for a honeymoon”
Reviewed 10 July 2010

We honeymooned at Sunset Fisherman’s Village. One of the best aspects about Fisherman’s is that it has condos to rent but if you are lazy you can still enjoy the all inclusive option (though the food isn’t very good at all). Our condo that we rented was 351, and it was definitely true to its ocean view description. The condo was beautiful and had a very well-equipped kitchen, which worked out really well. We would often cook breakfast and lunch in our condo and then walk 10 minutes along the beach into town and go to one of the many restaurants for dinner.
The condo had two bedrooms and two and a half bathrooms. Air conditioning worked very well, and we heard no noises from downstairs (either in the pools, at the restaurant, or along the beach) once inside.
Traveling to Fisherman’s: The best option is the bus ($8 per person). True story- the shuttles you can get at the airport seem ok but they cost about $30+ per person and they have to stop along the way to drop other off at their resorts. And these resorts are just not a quick stop. Most are 5 to 10 minutes off the main road, whereas the bus will take you to 5th Avenue (the middle of town) and you just have to walk 10 minutes or take a $5 USD cab ride to the resort. (We found that you could also negotiate cab fare with most of the drivers.)
Service- so since you are renting a private condo you have to contact a separate guy about having the condo cleaned. He is super nice but very difficult to get in touch with. It wasn’t a big deal, but we couldn’t get someone to clean out unit until the 5th day of our 7 day trip. Also since you are not renting directed from Fisherman’s, you tend to be treated like second class. While they can hook you up with the deals they give their guests, they’ll require you to sit in on a half-day seminar about buying one of their condos beforehand. They will let you use towels, bikes, kayaks and other stuff for free without any hassle; it’s just when you want to rent a car or get info about other outings that they become less helpful. Best advice- go into town, rent a car, and just drive down to coast to Tulum. There are several awesome freshwater swimming holes along the way, some of which you may have to pay to get into. We were never certain on whether or not you actually have to pay, or whether they see vacationers coming and tell them that they have to pay, assuming that they don’t know any better.

Overall, Fisherman’s is a great place for a vacation; close enough to town for an easy 10 minute walk and far enough away that you can’t hear the noise and smell the restaurants of Playa.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ElizabethandRolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,007 reviews from our community

Traveller rating
    430
    341
    102
    61
    73
See reviews for
349
297
10
1
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (240)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Macon, Georgia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 July 2010

We arrived and brought tropical storm Alex with us. We were told that our transfer from the airport was covered but found out that it wasn't. Our room was nice two huge king beds and a pull out sofa, with a jacuzzi off our balcony. We had lots of rain and wind the first couple of days that blew in through our sliding glass doors. The food was limited but everything we had was really good. The service was great, everyone was very friendly including Luis, the activity director. We had two children with us and felt safe with them at that resort. Tip get pesos before you go, the exchange rate at our airport was 14.85 to 1 us. The rates there ranged from 12 - 10 to 1. The beach was beautiful, the water was blue but the visibility of the water was limited due to Alex. Some minor points - they ran out of some minor amenities half way through the week.

  • Stayed June 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jasonlcms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 4 Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 18 June 2010

Anybody getting off the plane at Cancun or Cozumel avoid the smiling offers of free breakfasts/discounted car hire/snorkelling trips.
You are being surrounded by the lesser sharks of the Sunset Group who are intent on robbing you blind and lining their pockets.

If you are foolish enough to sign up for the "90 minute" presentation then be prepared to be literally detained for up to 6 hours while the salesmen sharks grind you down and play psycholgical games with their promises of cheap weeks and special deals.

If you are jet-lagged as we were then expect to leave at least £1000 poorer with a fairly useless "contract" . Dont even think about using the 5 day opt out, they will have extracted the cash from your credit card account within minutes of your signing up.

Your "executive weeks" will be in hurricane or low season will cost significantly more than the promised figures and be totally useless in any case if you are limited as to when you can take a vacation during the year.

AVOID AVOID AVOID Sunset Group are CROOKS and LIARS.

The beach at this place is pretty awful also compared to places elsewhere in Playa and further south.

Stayed September 2008
Helpful?
6 Thank scammedbrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montevideo
Level 4 Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 June 2010

I spent one week at the Sunset Fishermen with my parent last May. This is a small and nice hotel. The beach is beautiful and the bedroom was very confortable and clean. We spent more time at the beach than at the pool. Jacuzzi is great. The staff were very friendly. The 2 or 3 times we needed them to fix something, they did it immediately. The only problem with this hotel is the Meal Program. We found it very expensive. It included breakfast, beverages and oOne meal (lunch or diner). Almost every day we ate at the hotel, we ate the same meal. They don´t have many options in the menu and almost every day waiters had said to us "I´m sorry, we just ran out of the New York Steak, the pineapple juice had just finished or whatever we wanted to eat they just ran out of it". Waiters do the best they could, but..... In spite of this, I have to say that the few meals served were very good. I loved Playacar which is a very beautiful, quite and safe place. Really loved it! We went downtown in 5-10 min walking. The hotel borrowed us bikes and it was really fun. In spite of the "food problem" we´ve enjoyed our stay.

  • Stayed May 2010, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Adoro_viajar70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
1 review
Reviewed 7 May 2010

We loved the Fisherman's because it was resort-like but, wasn't crowded, it was close
enough to downtown yet, set in a neighborhood versus a main resort drag, the
staff was fantastic and helpful, and the breakfasts were outstanding! And unlike a hotel, 5 of us could all stay in 1 condo! We had 2 bedrooms, a pull out couch, 2 bathrooms, and a full size kitchen. Of course, the beach huge and was out of this world.

  • Stayed April 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank miahandstef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New England
2 reviews
Reviewed 19 March 2010

We found Sunset Fishermen after being advised to visit the hotel by the VIP manager at Hacienda Tres Rios and we were so glad we did. When you walk in through the double wide open front doors and see the beautiful mermaid sculpture with the pool in the distance and the white sand and beautiful water beyond you'd think you had gone back in time 20 years. My friend and I spend everyday afterward at Fishermen. It was exactly what we had been looking for in a resort. Yes it is older but you really get the flavor of Mexico and because it is smaller, the customer service was fantastic and personal. We had lobster dinner that was fabulous and ate breakfast and lunch there as well. Everything was excellent....

  • Stayed March 2010, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank WhyEverNot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oregon
Level 4 Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 March 2010

Positives:
Small size
Beautiful location
Well-kept common areas
Mostly friendly staff.

Negatives:
Lies and deceptions from warm and friendly sales people who are very good at what they do...convincing people to buy immediately
Poor availability of weeks when you want to visit
"Use or lose" policy on free/bonus weeks even if no weeks are available at all Increasing maintenance charges while room maintenance deteriorates
Little to no help with concerns expressed to the on-site manager
20 minute minimum walk to get out of the Village

We have been owners for a few years now and the situation is always the same....
upon arrival you are shuttled into a room for lunch where you are given "another" sales pitch selling their food and drink program and "upgrades" to your current ownership status. Only after this are you allowed to go to the room you are assigned.

This time, we did not agree to purchase anything additional. The room we were assigned to was off to the side of the building with a limited view. Within moments, I noticed that we had no hot water and the bathroom window had a broken frame. I reported this immediately and was told it would be taken care of tomorrow. I called back the next afternoon and asked when the repairs would be done. They sent a man up to look at it and then he left. I called again and was told it would be taken care of soon. We went the entire week without hot water or a window that opened. The lack of hot water combined with next to no water pressure and a plugged drain also made the spa on the balcony impossible to use as well.

Another issue was the hot tub in the swimming area. It had a sign that clearly stated no children allowed. Yet many 3-4 year olds played in the hot tub alone, while their parents read books in their lounge chairs. When this was pointed out to the staff, they said they would enforce the rules. They never did.The children were never asked to leave an were back in the tub each of the following days. I did not use it because it was impossible to relax with the kids splashing, yelling and I was also concerned about how much pee was in that tub!

Our king size bed was actually two beds put together. The sheets were too short and did not cover the entire mattress. I asked for proper fitting sheets, but they were never provided. After a while the management got tired of my concerns and would just hang up or disconnect me when I called for service.

BOTTOM LINE
Don't count on getting what you are told you will at Fisherman's Village!

  • Stayed February 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank diane_rains
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
1.1 mi away
The Carmen Hotel
The Carmen Hotel
#4 of 209 in Playa del Carmen
400 reviews
0.5 mi away
Xaman-ha Luxury Condominiums
Xaman-ha Luxury Condominiums
#11 of 204 in Playa del Carmen
261 reviews
0.2 mi away
The Reef Playacar
The Reef Playacar
#97 of 209 in Playa del Carmen
4,656 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Iberostar Quetzal Playacar
Iberostar Quetzal Playacar
#44 of 209 in Playa del Carmen
4,717 reviews
0.3 mi away
Casa Che
Casa Che
#10 of 169 in Playa del Carmen
215 reviews
0.4 mi away
Allegro Playacar
Allegro Playacar
#87 of 209 in Playa del Carmen
4,806 reviews
Show Prices
Show Prices
Show Prices

Been to Sunset Fishermen Spa & Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sunset Fishermen Spa & Resort

Property: Sunset Fishermen Spa & Resort
Address: Bahia del Espiritu Santo # 9 | Playacar, Playa del Carmen 77714, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#55 Family Hotel in Playa del Carmen
#83 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Sunset Fishermen Spa & Resort 3.5*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with LoveHolidays, Expedia, Hotels.com, Booking.com, TripOnline SA, Priceline, Evoline ltd, HotelQuickly, Cancelon and getaroom.com so you can book your Sunset Fishermen Spa & Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sunset Fishermen Hotel Playa Del Carmen
Sunset Fishermen Spa And Resort
Sunset Fishermen Playa Del Carmen
Sunset Fishermen Spa & Resort Mexico/Riviera Maya - Playa Del Carmen

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing