we stayed at the reef coco beach from may 10-17th 2014 it was not a pleasant stay
we had construction going on started at 6 am finished at about 11 pm.
rooms were not cleaned properly not enough towels in rooms we had to call and ask for more or find a maid to ask for more.
very little options for food on buffet food was bland or not cooked properly.
all inclusive restaurant specials are not included and no one tells you that before you order waiters were rude and not considerate.
food in the Italian rest was over cooked and bland or very spicy.
music played at pool was very loud so we could not sit outside and enjoy our vacation.
all the hot tubs were not working.
very tiny beach with to many beach chairs.
the beautiful ocean view was full of fishing boat as that is where they docked.
water sports were very limited.
- Official Description (provided by the hotel):
- Located just 30 miles south of Cancun, The Reef Cococbeach is the perfect compliment to the white sandy beaches and turquoise waters of this world renowned tropical paradise. Just a short walk from the picturesque town of Playa del Carmen, you will enjoy our personalized service, the privacy you desire in a resort destination and the entertainment of one of the best night life's the Mayan Riviera has to offer.Our location provides easy access to the many attractions the Mayan Riviera has to offer such as Playa del Carmen's famous 5th avenue, Playacar's Bird Sanctuary, Playacar Golf Club, Xcaret, Xel-Ha, Tulum and much, much more.The hotel offers 196 comfortable rooms Caribbean style, our pleasant rooms consist of one king size bed or two double beds, terrace or balcony, air conditioning, ceiling fan, mini fridge, TV,hair dryer, vanity mirror, telephone and bath room with bahttub and shower combination. ... more less
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- Also Known As:
- Grand Coco Bay Mexico
- Grand Coco Bay Playa Del Carmen
- Grand Coco Bay Hotel Playa Del Carmen
- Grand Coco Bay Riviera Maya
- The Reef Coco Beach Mexico/Riviera Maya - Playa Del Carmen