We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“stay here”
Review of Playa Maya

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Playa Maya
Ranked #98 of 209 Hotels in Playa del Carmen
Certificate of Excellence
Fort Collins, CO
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“stay here”
Reviewed 24 August 2009

I would recommend Playa Maya to anyone visiting Riviera Maya. I learned several years ago how much more interesting it is to stay in a small hotel in Playa del Carmen rather than a generic all inclusive resort but my kids (21, 19, 13) were not convinced. That is until we crossed the short distance of beach and entered Playa Maya. They loved it from that moment on. The hotel itself is clean and very nice. The staff are great and the beach is the place to be. The included breakfast selections are ample and all of the food is very good.The location relative to 5th avenue, the ferry area, 12th (where the bars are), etc can't be beat. The other amazing thing is that it is quiet! That is hard to accomplish that close to 5th Ave.

  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank shellseeker1319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

655 reviews from our community

Traveller rating
    484
    123
    25
    11
    12
See reviews for
109
304
23
3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Austin, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 August 2009

Once again we stayed at Playa Maya, our third time this year, and found the hotel and staff to be every bit what we are looking for when we come to Playa del Carmen. We love the fact that you have to walk in the sand to get to the hotel (they will help you with your bags), and once there, the staff is so accomodating and helpful and so much fun, too. Every room is different, and each has its pluses, depending on what you're looking for. Once we stayed on the third floor and enjoyed a great view of the ocean. The last time we stayed in a bungalow by the pool that has a kitchen. We never used the kitchen however, because the food at Playa Maya is so good for breakfast and lunch. Can't beat it for the price in terms of a small hotel on the beach.

Helpful?
4 Thank SandyNewman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 July 2009

We stayed in the economy suite the week of July 11-18. We have always done big resort style hotels and wanted something smaller. Hotel is very clean with hard working employees always giving great service. Food was good and reasonably priced. Breakfast is included which was a bonus - especially while being served with your feet in the sand. Main drag is one block away - albeit with aggressive vendors. Restaurants plentiful - but if you search a little further out - price is lower and drinks stronger. Only negative is the beds are ROCK HARD! Xel-ha was great - ADO bus service a breeze to use and collectivos on Calle 2 and Avenue 20 a great alternative to taxis. Our favorite was Akumal beach for the snorkeling and turtles. Would stay here again. Thanks Playa Maya.

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ThreeStripesPDX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 July 2009

This hotel is totally awsome for a small beachfront place and the rooms are so clean and reasonably. Aide and Pablo at the front desk are so helpful and nice. They can both speak english very well and can tell you where to go on day excursions. You get free breakfast and the cook is great. We checked out other hotels while we were there walking the beach but Playa Maya was the cleanest and best priced. The only thing I did not like was that the beds are hard but I did not wake up sore so all was good. At night you can walk to the bars that have fire shows and bands but when your done you just walk back to the peace and quiet.

  • Stayed June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chewbacca2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 July 2009

I have to start off by agreeing with everyone else that the customer service was excellent. Steve went above and beyond in helping us book our last minute trip. The location is great - right on the beach and steps from 5th Avenue. However, it is definitely a no frills hotel and my biggest complaint was the bed was REALLY hard. New beds would do them wonders.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GatorKris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicagoland, IL
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 June 2009

Our stay at the Playa Maya (for our 20th anniversary) was our first in Playa Del Carmen and, before we left, we were already planning a return. The hotel was classy but definitely unpretentious. I appreciated that our room was clean, quiet, and comfortable. Playa Maya is located right on the beach and it's in easy walking distance of restaurants, shops, spas, and outfitters. All of the staff were friendly and personable. Many spoke English, but we all enjoyed conversing in our less-than-perfect Spanish. All at Playa Maya truly made efforts to make our stay pleasant and memorable. We both highly recommend this hotel.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gar-fisher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Tx
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 June 2009

We chose Playa Maya for the beachfront location, and because of the positive reviews here on trip advisor. The hotel was really nice and we would stay here again, and recommend others to stay as well.
We had room 201 - deluxe oceanview, which was very nice. Small balcony, but plenty big enough for 2 to sit out and enjoy the ocean. You do have to look over the roof of the hotel next door (Pelicano, I think) and the roof of the Playa Maya, but you still have a nice ocean view, and a great view of Cozumel lights at night.
Kingsize bed was comfortable, no noise issues. We had a nice TV, safe, cold refrigerator and cold air conditioner.
Ther service in the hotel was very good. Rooms were clean, front desk was very friendly and helpful.
Breakfast was awesome, eggs your way, bacon was very good, sausage or chorizzo, fresh squeezed orange juice.
We had the coconut shrimp twice, and I wish I had some right now. Best ever. Nachos are also very good. The only thing I did not like at the resturant were the fish tacos. Someone on an earlier post said they were good, but I must have gotten them on a bad day. I would not order those again.
The beach was pretty nice... smallish, with a 1-2 foot drop off, lots of rocks in front of the hotel, but you can walk either direction just a few feet and have a very swimable beach.
The pool was nice and cool. Great for cooling off after being at the beach, but not really a place to hang out.
Can't think of anything else. Let me know if you have any questions.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank beachbums2Houston_TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
0.0 mi away
Pelicano Inn
Pelicano Inn
#139 of 209 in Playa del Carmen
291 reviews
0.1 mi away
Hotel Mimi del Mar
Hotel Mimi del Mar
#133 of 209 in Playa del Carmen
162 reviews
0.1 mi away
Xtudio Comfort Hotel by Xperience Hotels
Xtudio Comfort Hotel by Xperienc...
#69 of 209 in Playa del Carmen
243 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
The Carmen Hotel
The Carmen Hotel
#4 of 209 in Playa del Carmen
385 reviews
0.0 mi away
Illusion Boutique Hotel by Xperience Hotels
Illusion Boutique Hotel by Xperi...
#43 of 209 in Playa del Carmen
1,416 reviews
0.1 mi away
Hotel Cielo
Hotel Cielo
#19 of 209 in Playa del Carmen
838 reviews
Show Prices
Show Prices
Show Prices

Been to Playa Maya? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Playa Maya

Property: Playa Maya
Address: | Zona FMT entre calle 6 y 8 Norte, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Free Breakfast Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#5 Romantic Hotel in Playa del Carmen
#21 Family Hotel in Playa del Carmen
#68 On the Beach Hotel in Playa del Carmen
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Playa Maya 3*
Number of rooms: 22
Official Description (provided by the hotel):
Playa Maya is right on the beach and centrally located, just 1 block from 5th Avenue, the heart of activity in Playa del Carmen. Our unusual off-street location and beach-only entrance make us a very tranquil base from which our guests can easily explore all the shopping & nightlife of Playa, along with the other wonders of the Riviera Maya. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia and Hotels.com so you can book your Playa Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Playa Maya Hotel Playa Del Carmen
Playa Maya Del Carmen
Playa Maya Mexico/Riviera Maya - Playa Del Carmen

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing