We returned one week ago from our second two-week stay at Hotel Playa Maya. As is our usual routine, we chose the best room class and could not have been happier!
We arrived at Hotel Playa Maya just before noon and certainly didn't expect our room to be ready before 3:00 p.m. so we oversaw the transport of our luggage from the beach end of Calle 8 around the corner into the hotel and hit the restaurant. Yes, Hotel Playa Maya is beach-access only, and we consider this a terrific feature. The staff are quick to respond when you arrive and our luggage has always appeared in the lobby while we made our arrival know to Reception. I can't describe how excited we were peeling off the sandals on Calle 8 for the walk to the entrance. You're on vacation! Take your shoes off, relax and enjoy that warm sand between your toes!
Everything was ready for our arrival and the front desk staff went to great efforts to have our room prepared and get us into it as quickly as possible. Where else would the reception person walk down to the beach with your keys and find you under the Palapa sipping a cold beverage and tell you your bags were already in your room? And that was before 1:30 p.m. You begin to feel the 'personal service' at Hotel Playa Maya almost immediately!
The room was spacious and sported a mini-fridge so powerful it could freeze my cans of beer overnight! Be careful with that! Housekeeping was prompt and efficient every day. This is the cleanest hotel you will ever stay in. There were no odors other than cleaning supplies in our room. The bathroom is basic, but top-quality by Caribbean standards. This is our 10th Caribbean vacation so we have sampled a few bathrooms in our time. The plumbing works and the shower is excellent! What more do you need? Learn how to manage your per-room hot water supply and you will love it.
The pool is definitely 'wading' more than 'swimming', but that should be obvious to anyone who reviews the pictures on the web site. The pictures show the pool from several perspectives, including various other features which help to gauge size, so we weren't surprised at all. The sundeck above the pool proved to be a popular hangout for the 'morning coffee' crowd during our stay as the rising sun quickly warms the area. And it was also popular towards later afternoon as it became a shady spot to cool down.
The beach was positively huge during our stay. Hurricane Wilma clearly moved a lot of sand around and a very generous amount of it is now in front of Hotel Playa Maya. This year we had space for 4 rows of chairs, where last year it was 2 or 3 rows most days. And not a single rock in sight.
We sampled the restaurant on several occasions and found the food to be excellent! Try the Burgers, Shrimp Tacos, Coconut Shrimp and Chicken Brochette!
Last, but not least, everything that makes Hotel Playa Maya great in terms of location, facilities and amenities, would be nothing without the staff! The staff seems to 'know you' from the moment you arrive and goes to any lengths to make your stay personal and special. They are the best!
- Official Description (provided by the hotel):
- Playa Maya is right on the beach and centrally located, just 1 block from 5th Avenue, the heart of activity in Playa del Carmen. Our unusual off-street location and beach-only entrance make us a very tranquil base from which our guests can easily explore all the shopping & nightlife of Playa, along with the other wonders of the Riviera Maya. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Ebookers, Hotels.com and Expedia so you can book your Playa Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Playa Maya Hotel Playa Del Carmen
- Playa Maya Del Carmen
- Playa Maya Mexico/Riviera Maya - Playa Del Carmen