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“The best vacation with the best accomodations and wonderful staff!”
Review of Luna Blue Hotel

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Luna Blue Hotel
Ranked #95 of 209 Hotels in Playa del Carmen
Certificate of Excellence
lunabluehotel
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“The best vacation with the best accomodations and wonderful staff!”
Reviewed 29 July 2009

We will definitely be back to spend our vacation with Tony & Cheri! Just left the Margarita Party at the bar!!!! Fantanstic and loads of fun! Cheri even join the bikini contest with the other young ladies. Toni & Cheri are a wonderful couple that make you feel like you are part of the family rather than guests! The staff is absolutely the best. They go out of their way to answer any questions you may have, give you adivce on activities and places to eat. The staff is the same way. Gorge is the bartender and it is obvious that he loves his job! When we asked him about different restaurants, he gave us an honest opinion which we greatly appreciated with this being our first time. Don't get pulled into the time Share promotions for reduced tickets for the activities that are available throughout the area. Everyone here has how best interest at heart! A very homey and quaint place to be. Gorge even saw us on our way to the beach and recognized us! If you want to stay at a place where everyone knows your name, STAY HERE!!! I am a Jimmy Buffet fan and loved the decor. The Luna Blue drink is wonderful!!! They also support 2 orgainizations for the safety and well being of animals. They have several cats that run the place when the staff is busy. Just ring the bell! Frankie is relaxing somewhere around in a shady spot!

Stayed July 2009
Helpful?
2 Thank voneal2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Philadelphia
Level 4 Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 19 July 2009

We stayed here for just one night in May. Usually, LB requires 3 night minimum. We checked availability the week before, and they were able to accommodate us for just one night. They even upgraded us to a nicer room. We were actually vacationing at a different Cancun resort for 7 nights, had to get there a day early using FF miles for the airline tix. Occupancy was low all over Playa due to the flu scare - didn't stop us from enjoying our stay. Rooms were clean, service was friendly, and the price is right. The bar specialty drinks were fabulous - even offered us a free tequilla shot. Yum. I will definitely be back.

  • Stayed May 2009, travelled as a couple
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Helpful?
3 Thank flyerfan22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yardley, PA
Level 4 Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 18 July 2009

We stayed at the Luna Blue hotel during a weeklong Mexico vacation in 2008 and came away very pleased at our time there. An American couple ran this boutique hotel while we were there (hopefully they still do), and they were very attentive and caring for our needs. They made great suggestions about activities and where to eat (our favorite restaurant in Playa del Carmen was Yaxche), and the hotel is less than five minutes' walk from the excellent beach, and just around the corner from the main shopping area of Avenue Quinta. Our hotel room was on the first floor, clean and cozy with a nice saying/quote painted on the wall (I forget whose quote it was in our room - rm. 2), as well as a water cooler in the room that dispensed free water with which we could refill our water bottles prior to departing for our daytrips (ie. to Tulum and Xcaret). We took advantage of a roof deck for sunning and reading purposes, and enjoyed that feature of this hotel. For its room price, this hotel was great value (at least it was in early 2008 when we were there). We will stay at the Luna Blue again when we go back to Playa del Carmen in the future.

  • Stayed February 2008, travelled as a couple
    • Value
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Helpful?
3 Thank Admiral_Zheng_He
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Your Local Pub
Level 6 Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 July 2009

This is a very pleasant small, boutique hotel for those of you who can create your own pastimes and entertainment. The room/furnishings are minimal but that should not be viewed as a negative comment. We had the "treetop" bungalow, with a patio/balcony almost as large as the room. It was complete with hammock, cocktail table, and chairs. We spent early evenings (before dinner) with our traveling companions on the balcony playing cards and drinking margaritas, after a day at the beach club (courtesy of Luna Blue). The hosts/owners were very nice and accomodating, fun to meet and talk with. Wish them the best with their new venture!!

  • Stayed June 2009, travelled as a couple
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Helpful?
3 Thank Thirsty_Gringo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
coalinga
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 July 2009

We enjoyed our stay at Luna Blue. Location, location!!! It is located in a perfect spot; close to everything a traveler needs. Across the street you have a mini-mart, laundry service, great Spanish restauraunt and the famous 5th ave right on the corner.

The staff and owners at the Luna Blue were great. Our AC started to give-up one evening. Toni(owner) was in our room within 10 minutes and after deciding he had to call someone to fix it the next morning, he offered the another room for the night. We slept well and our AC was up and running the next day.

We look forward to staying at Luna Blue again!!!

  • Stayed June 2009, travelled as a couple
    • Value
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Helpful?
4 Thank playacoalinga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level 6 Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 July 2009

We stayed at Luna Blue for 7 nights, from June 9 through June 16. Prior to our making reservations at Luna Blue, I did extensive research on the hotel and the surrounding area, including reading every TripAdvisor review. In summary, we had a great time and the hotel was exactly what we expected.

Before beginning this review, I again read every TripAdvisor review of the hotel with a Terrible (one star) or poor (two star) rating. With actual experience behind us, I wanted to attempt to understand why some reviewers would give the hotel such poor ratings. But, since our experience was unlike any of their stated experiences, my arriving at any definitive conclusions has proved to be difficult. My opinion (and it's only an opinion) is that they made assumptions because of a lack of research, and those assumptions proved to be incorrect.

We were searching for a small, clean, reasonably quiet, reasonably priced hotel on or near 5th Avenue. Luna Blue met every one of these requirements and then some. We requested and received a Tropical Hideaway room and my wife's sister and her husband were in a Treetop Terrace room. Both rooms were exceptionally clean, with ceiling fans and air conditioners that cranked out COLD air, chests of drawers for our clothing, large bottles of purified water, and showers with ample hot water. We didn't have any odors or bugs in our rooms and each room had a balcony/terrace that overlooked the beautiful courtyard.

When we arrived on a Tuesday, check-in was fast and efficient and the young man behind the desk was kind enough to carry our luggage up to our room, which was on the 2nd floor. I have some mobility issues and it would have been very difficult for me to get the luggage up there. We felt as if we had been there before because the photos on their web site are an exact match for the courtyard, bar, and rooms.

After dropping our luggage in the rooms, we left the hotel to take a turn around the lively end of 5th Avenue. This took up most of the afternoon and, when we returned to the hotel, Jorge was already behind the bar. Of course, we had to stop and meet him and sample some of his too-strong (they really are) drinks. When we asked for a restaurant recommendation, he said that the little (and I do mean little) Spanish place across the street not only had very good food, they'd also deliver it to the bar. Jorge walked across the street and perused the menu, then came back and informed us of the specials, but he also said they'd cook anything we wanted. The meals averaged 75 pesos ($6 USD) and they were filling and delicious. In fact, the place made such a hit with us, we had our dinners at the Luna Blue bar 4 nights out of the 7 nights we were there. Jorge just added the cost of the meals to our bar tab and we'd pay him at the end of the night. Now, I know that some folks are probably wondering why we'd spend the majority of our evenings in Playa del Carmen at the hotel bar. We did our sightseeing and traveling during the day. A quiet evening at the bar, having a good meal and a few drinks, and conversing with Jorge, other hotel guests, and regulars who'd drop in for a drink, was an ideal way to spend our evenings.

After eating our meal and after having a few more drinks, Jorge told us that Tuesdays and Fridays are music nights. So, we hung around the bar until Brad, Danny, and he-whose-name-I-can't-remember (two guitars and a sax) arrived and started playing. What a pleasant surprise! They were talented and they could play almost any type of music. Tony and Cheri showed up, so we had an opportunity to meet them. One of the things that impressed me about Tony was his concern for the noise level of the music. He went out in the street a number of times, to listen to the music out there and to insure that it wasn’t loud enough to disturb the neighbors. The restaurants and clubs down the block didn't seem to share his concern.

We were tired from traveling all day, so we didn't make it to the end of the show. We headed up to our room about 9:30 or so and, after showering, we laid in bed and talked about how nice it was to be able to lie there and listen to the music as we drifted off to sleep.

This was sort of a working vacation for me, and it was imperative that I be able to send and receive emails on my laptop. I had some difficulty in getting my laptop configured properly, so Cheri made a special trip from their home one evening, to assist me. With her help, I was able to get the job done and I was a happy camper. She also took care of renting a car for us on the day that we went to Akumal bay and arranged for the rental company to deliver the car to the hotel and to pick it up when we returned. She and Tony seemed to be available whenever we needed them and they were always cordial and willing to help. I don’t know what more could be expected of hotel owners.

We spent one day at the Mamita Beach Club and one day at the Blue Cacao Beach Club. Neither was very crowded, but Blue Cacao was definitely our favorite. It's about 20 minutes away by taxi and well worth the 100 peso taxi ride. When we were there, all 10 guests (including the four of us) were staying at Luna Blue. It was peaceful and secluded, with an incredible beach. We thought it was a wonderful perk for such a small hotel.

The hotel staff, including housekeeping, was friendly and efficient and was never intrusive. They were there when we needed them. Otherwise, they more or less stayed out of the way.

So, let me see if I can sum it up……A lovely hotel with a great bar, located in a wonderful, quiet area just off 5th Avenue, with clean rooms that were an excellent value, a friendly staff, and friendly, helpful owners.

Will we be back? Of course we will!

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank RodInLouisiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freedom, Pennsylvania
Level 6 Contributor
367 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
Reviewed 29 June 2009

We spent two nights at Luna Blue before heading off to our Royal Haciendas timeshare, and were impressed with the value you get at Luna Blue. Room was extremely clean, great a/c, shower was great, everything functioned well. Front desk was extremely friendly, made a couple of restaurant recommendations, atm location (Scotiabank), got the taxis quickly. Best of all, Tony/Cheri's restaurant recommendations from their great blog were the best!! We tried a number of their recommendations and can say without a doubt, that the recommendations were excellent. We ate at Vagabonda for breakfast, Mamitas Beach Club--lunch, and dinners at El Fogon, La route des Vins, Antica, El 10, and El Cuevo del Chango. All worth the walk...when we're back in January we'll be trying others. Great job, well done, and thanks to a great staff!

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Sweetwater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Luna Blue Hotel

Property: Luna Blue Hotel
Address: Calle 26 Norte, between 5th & 10th Ave, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#15 Romantic Hotel in Playa del Carmen
#19 Best Value Hotel in Playa del Carmen
#46 Family Hotel in Playa del Carmen
#64 On the Beach Hotel in Playa del Carmen
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Luna Blue Hotel 2.5*
Number of rooms: 18
Official Description (provided by the hotel):
Luna Blue Hotel is located in Playa del Carmen's popular north end, three short blocks from the beach and half a block from the restaurants, shops and nightlife of 5th Avenue. This boutique hotel features palapa-covered balconies, a sunken tropical garden swimming pool, a lush garden, and one of the most popular bars in town. The hotel offers free use of four beach clubs and various local discounts. American owners and their bilingual staff offer you personal attention during your stay in paradise. ... more   less 
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Also Known As:
Luna Blue Hotel Garden
Luna Blue Playa Del Carmen
Luna Blue Hotel Mexico/Riviera Maya - Playa Del Carmen

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