This hotel is nice enough, but we had a bad experience which is worth telling. We (2 couples) arrived at Playa on a thursday late in the afternoon, with no reservations, and started looking for a hotel. We found room at Barrio Latino and decided to stay there for 3 nights. We repeatedly told the clerk we wanted to stay for 3 nights and there seemed to be no problem. It's worth mentioning we speak spanish fluently so there was no possible language problem with the mexican clerk. The next morning another clerk told us we had to move out because all rooms were already booked. So we had to find another hotel, pretty much ruinning our plans for the day. Later in the afternoon we went to complain to the owner. He was quite nice, apologized for the 'misunderstanding' and told us we could come for breakfast and use the phone during our stay in Playa. Even so, we can't help thinking there was foul play involved and that the clerk deliberately didn't tell us on thursday night that there wasn't going to be room the next 2 nights (if we new this we would have looked elsewhere) so that we would stay for that night in 2 rooms that otherwise would probably have remained unoccupied (considering the late hour). You be the judge...
- Official Description (provided by the hotel):
- It is the perfect spot for independent travelers looking for location and services, together with great rates. Green Leaders Platinum, Certificate of Excellence 2015, Among Best Prices in Playa del Carmen, is also offering a light breakfast ( including coffee, cereals, fresh green juice, bakery bread, yoghurt, marmelade etc) . Wifi updated this year with new antenas and providers is fast and free, and a limited parking area is available to our clientes. Best rates and owner contact available via the official web page. The management is Italian and this great property is open since 1997. The area of the Hotel, known as Casco Viejo, is perfect to get to everywhere in a short walking distance, and go back and relax using your own hammock, while fridge in room safe and air conditioning will help to pumper you and spend as smart as possible your holiday budget . Restaurants of the area are local, and international, serving fresh food. You will also provide quality life to a web of local producers and workers, when staying at this small but unique official Hotel,and please follow our tips to lower the impact of tourism : no need to look for a vacation rental apartment at these unbeatable rates and with all this history running in Playa del Carmen, just try it! ... more less
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- Also Known As:
- Barrio Latino Hotel Mexico/Riviera Maya - Playa Del Carmen