My girlfriend and I booked the 2 floors cabana for 7 nights and we were very pleased with everything this place had to offer. It's right around 5ta ave, up the road from the beach, and next to Regina' s, a great traditional Mexican restaurant. Perfectly located for your convenience. They serve breakfast, lunch, and dinner and are one of the few restaurants, in our opinion, that truly served authentic Mexican style dishes. Step out and you are in the tourist town of Playa, step back in and you are in a beautiful secluded forest lit by candles at night. The bed was comfy and the outdoor bathroom was definitely a unique touch. The shower had an exposed roof, which again was a really nice touch. There's no need to worry though, no praying eyes were able to see you singing in the shower :-) However the hot water runs out fast so the trick is to turn the hot water faucet open all the way and wait until the water reaches you and then close it back around 3 quarters of the way. Open the cold water to get the desired temperature.
Unfortunately for us the weather was not paradise weather at all. We stayed here during the first 2 weeks of January and it rained all day every day. It was unusually chilly, which was not normal at all for Playa. Since the place had no sealed glass windows or doors, a cold draft would creep in and it would also get humid and cold at night. Thankfully, the staff took the weather into consideration and supplied us with more than enough blankets.
Housekeeping was very good. We would always come home to fresh towels, bath robes, and fresh bars of oatmeal soap, shampoo, and conditioner.
Things that could be better:
1 - Water was available thanks to a pump that would run during the day but it would be shut down at night, I guess because of the noise it made. Unfortunately for us we were not aware of this and I didn't remember seeing a water schedule. There were a few times we attempted to shower early in the morning or late at night and there was no running water for us to shower and brush our teeth with. I did speak to Camilo and he made sure that the water was running for the morning before our flight back home. Thankfully, on one of those mornings, Regina’s was nice enough to give us some water to rinse our faces and brush our teeth with.
2 - I would recommend bringing in a mosquito net, not because of a mosquito problem, but during our stay we were visited multiple times by a little furry friend. A Coati which is native animal similar to a racoon. He would get on our rooftop and would walk around and start digging and scratching which would make dirt and particles fall down from the palapa (straw rooftop) onto the bed. I am assuming this does not happen often as I do not see any reviews mentioning this.
- Official Description (provided by the hotel):
- Shalala casa hotel is an intimate and exclusive caribbean property located in downtown playa del carmen 200 meters from the beach and steps from the famous 5th avenue. It is established in an exclusive neighborhood surrounded by best restaurants offering french, thai, italian, healthy and seafood cuisine.5 beautiful rooms, each with a charming ambience; totally independent and private with 1,500 egyptian cotton sheets. ... more less
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- Also Known As:
- Ecolodge Shalala Mexico/Riviera Maya - Playa Del Carmen