The hotel is not the newest (as you can see from outside the building and things like non flat-screen TV etc), but it is clean and nice. The location is in a private condominium called Pakal in a semi-private condominium called Playacar (Fase 2). If you have a car it is a perfect location, as you are not based in the noisy centre, but right next to the golf course and an artificial small lake, surrounded by lots of trees. If you have a car it is very nice here. We had a car and knew where it is. You need a car or rent a bicycle to get to the beach or to city centre (or taxi). We rented an apartment in the hotel with kitchen. The kitchen was big and clean and everything worked. Only thing is, there is only the real minimum of kitchen utilities & Plates/cups etc, making you miss somethings if you really want to cook meals like dinners. The service is okay, they react very fast and accordingly. Cleaning service a well is perfect. The pool outside has a suboptimal construction, as 50% of the pool size is not usable for swimming as it is very shallow. At the other hand you cannot let children swim on their own, as the shallow parts on both sides directly continue into the deep pool. Therefore the shallow part is not really usuable for children, and the deep part is only 50%, making it small if loads of guests. But the main street (carretera federal) is very close, where you can stop and ride in a collectivo (mini bus) for some dollars to nice nearb beaches (beach clubs such as Punta Venado, Xpu Ha, Akumal, Tulum etc.). Just go to the street and stop them on the driving direction side. All in all a good hotel with good service. Just in general kitchen is not too well equipped, the pool does not make too much sense and you can see it is not new in things as old TV's. But still a special place where you get an apartment instead of only a room for a good value. Recommendable!
- Official Description (provided by the hotel):
- Hotel Eurostars Hacienda Vista Real is a luxury resort that beckons you to enjoy the pleasures of Mexico´s Caribbean coastline. The hotel has 77 elegant, sophisticated rooms, a swimming pool and restaurant, which offers a buffet breakfast and traditional Mexican snacks for lunch, including chicken fajitas, guacamole, quesadillas and chilaquiles. ... more less
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- Also Known As:
- Eurostars Hacienda Vista Real Mexico/Riviera Maya - Playa Del Carmen