I think you need to really understand what you are looking for before deciding whether this hotel is a place you want to visit.
Those who envisioned it as a luxury resort on a golf course and a spa, obviously have not reached that goal. However, I have not seen the entire place, every room, so my impression may be biased. My room (Imperial 302-1) was a Super Value at Orbitz. Booked for just $72 it was worth at least a couple hundreds dollars if it was at a hotel at a good location. Large room with marble flooring, heavy wooden doors, dome ceiling made of bricks, good linens, and other luxury attributes were a nice surprise. Complementary breakfast could compete with what you may expect at a luxury hotel. But here come some but(s). As some people have mentioned, the place feels empty. There were guests checking in, but there was no activity for them besides the computer with Internet in the lobby that would keep them around after breakfast. Located at the end of a gated residential area, it has no entertainment near by, so you either walk about 15-20 min to Playa del Carmen or ride a taxi for about $5 to get there. The building next to the hotel, the spa, is not functioning for the primary purpose. Some areas in the hotel show a sign of neglect, but they are a bit off sight. So, if you like to get better room for less, like to play golf and have access to the course nearby, do not mind getting out for dinner and seeing some neglectaway from the main path, you should like it. I met someone who has rented a scooter so he and his wife could ride to the beach so that he would not have to carry his kite surfing equipment. He liked the deal as staying on the beach would be too costly. We stayed one night because we arrived one day early due to a coming winter storm at where we live and needed a place to stay. I thought it was a great deal for what we were looking for. Would I stay there for my entire vacation? No – we had a child with us and being away from a beach would be too much of a problem.
- Official Description (provided by the hotel):
- Hotel Eurostars Hacienda Vista Real is a luxury resort that beckons you to enjoy the pleasures of Mexico´s Caribbean coastline. The hotel has 77 elegant, sophisticated rooms, a swimming pool and restaurant, which offers a buffet breakfast and traditional Mexican snacks for lunch, including chicken fajitas, guacamole, quesadillas and chilaquiles. ... more less
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- Also Known As:
- Eurostars Hacienda Vista Real Mexico/Riviera Maya - Playa Del Carmen