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“Great!”
Review of Soho Playa Hotel

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Soho Playa Hotel
Ranked #31 of 209 Hotels in Playa del Carmen
Certificate of Excellence
Ilsington, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great!”
Reviewed 20 November 2013

Great hotel with a perfect location. The breakfast was tasty and the rooftop pool had awesome views of the playa.

Superfast WiFi

Worth the visit for the beautiful receptionist alone!

Can't fault our stay.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Raggy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Soho P, Director General at Soho Playa Hotel, responded to this review, 22 November 2013
We are delighted that you enjoyed your stay here at Soho Playa Hotel. Please let us know when you will be coming back so we can have a complimentary drink waiting for you on the rooftop next time. Thank you for your comments and we look forward to seeing you again soon.

Sincerely,

Yazmin Alvarado

Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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456 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
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English first
Playa del Carmen, Quintana Roo, Mexico
Level Contributor
6 reviews
Reviewed 31 October 2013

This hotel has a perfect location, close to the Quinta avenue but far enough to relax, the rooms are beautiful and the staff is awesome, is a brand new Hotel but has everything. They have a Martini Soho to die for and the food is really good. Thank you guys we had a great time.

Room Tip: I do recomend the Soho luxe, at least that was mine!
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pberumen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Soho P, Brand Channel Management at Soho Playa Hotel, responded to this review, 4 November 2013
Dear Guest:
Thank you so much for the time that you dedicated to us by sending us a review. We hope to have you back in SOHO PLAYA giving us the opportunity to provide the best service, the service that you deserve.
On behalf of SOHO PLAYA Experience team
Andrea Encinas
Brand Channel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cancun
Level Contributor
4 reviews
Reviewed 16 September 2013

i come down to mexico all the time and stay at all sorts of hotels !! But wow this one was amazing i brought my girlfriend down <3 our room was so modern and looked like something out of the movies then all of a sudden someone knocks at the door and offers us fresh fruit chocolate and water my girl was all about the bon bons lo!!l also ate all our meals down in the restaurant way better then the other places everything was made fresh i had the chicken with goat cheese and my girl had the tenderloin her portion was so big i even got to try hers !! if your thinking about a good chill relaxing place this is it!! and the roof top pools so great clean and just steps away from your room !!! my girl never wants to try anywhere else after being here !!

Room Tip: the suit on the second floor the beds felt like heaven
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DR t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Soho P, Manager at Soho Playa Hotel, responded to this review, 1 October 2013
On behalf of SOHO PLAYA Guest Experience Team, we would like to thank you for giving us the great opportunity of having you as our guests. It was a real pleasure for us. Thank you also for taking the time for writing this review. Every comment help us to grow and continue giving the service that our guests deserve: Always the best.

We look forward to have you back , our house, your house. You are always welcome.

All the very Best
Andrea
Brand Channel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 September 2013 via mobile

Got a great deal on a room here. Rooms are really nicely furnished. Beds are so comfy I found it hard to get out of them everyday, good aircon and t.v. Hotel is in a good location but the rooms are still really quiet due to the heavy glass sliding doors. Great pool and spa on top of the roof that we had all to ourselves, pool has a good view of Cozumel. The staff were very friendly and helpful,(even though we are Australian) especially Mike the hotel manager. The blokes a legend. Ended up staying twice as long as we intended, didn't wanna leave. Highly recommended. The restraunt downstairs is also quality, we ate there quite often.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dr_simmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Soho P, General Manager at Soho Playa Hotel, responded to this review, 9 September 2013
WOW! Thank you very much for taking the time to send such a fantastic review for SOHO PLAYA HOTEL in Tripadvisor! On behalf of Guest Experience team we are so happy that you and your mate selected us, and delighted that you extended your stay!
We loved having you in our House as much as you clearly loved your stay!

As a brand new project in the heart of Playa del Carmen, your guest experience feedback has been critical for our team, to be able to understand our product delivery and then to fine-tune our service standards.

We truly enjoyed the opportunity to share this with you both, and were a little sad to see you leave the Family as you continue your three month adventure through Latin and South America!

Please always know that you are most Welcome in our House and return as often as you are able!

Again thank you on behalf of the all of us in SOHO PLAYA HOTEL!

Travel safely, and with Love and Light in your hearts!

Big hugs!

Mike
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Soho Playa Hotel

Property: Soho Playa Hotel
Address: Calle 24 Norte Street 10 | Corner 24th Street, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#23 Spa Hotel in Playa del Carmen
Price Range (Based on Average Rates): £
Hotel Class:3 star — Soho Playa Hotel 3*
Number of rooms: 23
Official Description (provided by the hotel):
Welcome to Playa del Carmen's first urban chic hotel. SOHO PLAYA Hotel invites you to spend an unforgettable experience in the Riviera Maya. Come and enjoy the unique location of our hotel, just one block from the famous 5th Avenue. Thank you very much for visiting our website. We hope that your stay at SOHO PLAYA Hotel is an incredible experience where you can enjoy all the amenities and services we have to offer as well as those of the magical Riviera Maya. ... more   less 
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Also Known As:
Soho Playa Hotel Mexico/Riviera Maya - Playa Del Carmen

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