On my own behalf getting settled in my room was a bit of a challenge, but with the staff and the manager on duty went beyond the call assisting me from baggage to finding my lost keys " thank you"
The hotel is in a great location and is spotlessly clean, great a/c, plenty of water, immaculate room and plenty of hot water. I VISIT PDC about 3 times a year, my first time here at Illusions and I will make it a point to book here my future visits. GREAT JOB !
- Official Description (provided by the hotel):
- The Illusion Boutique Hotel by Xperience Hotels is a small hotel with great personalized service and attention to details. A perfect blend of elegance and tropical freshness with a fusion of Asian/Italian decor and architectural style. ... more less
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- Also Known As:
- Illusion Boutique Hotel By Xperience Playa Del Carmen
- Hotel Illusion Boutique
- Illusion Boutique Playa Del Carmen
- Illusion Boutique Hotel By Xperience Hotels Mexico/Riviera Maya - Playa Del Carmen