I found Xperience Hotels a reliable network. Illusion is very well located, close to city center and 1 minute walk to the beach. I can easily say GREAT price-quality! Not everything is perfect (slow elevator... but there's no rush... :), internet on an off, depending on where your room is, noisy water drainage - only gives you trouble if it rains really, really hard)...but what is important is very good! Breakfast is simple, nothing fancy, but there is always fresh fruit and a freshly baked croissant, and it is served with quite some class. Rooms are very clean and comfy and have great natural toiletries! The pool up on top is not functional at the moment... I don't know if it is the low season or what... but you can still enjoy some nice view from up there. Then, go in the sea.... it is so nice and warm, the pool would be a waste!
The personnel is always eager to help, but sometimes is a bit slow... Oh, wait, we are in Mexico where time is .... plenty :)! Marco, our consierge, was a pleasure to talk to get some knowledge of the place.
And as a piece of advice, if you want to go places in a simple but safe way (Tulum, Playa Paradiso..., do not hesitate to use the local vans... they are relatively cheap (I found Mexico rather expensive...) and spares you A LOT of money.
- Official Description (provided by the hotel):
- The Illusion Boutique Hotel by Xperience Hotels is a small hotel with great personalized service and attention to details. A perfect blend of elegance and tropical freshness with a fusion of Asian/Italian decor and architectural style. ... more less
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- Also Known As:
- Illusion Boutique Hotel By Xperience Playa Del Carmen
- Hotel Illusion Boutique
- Illusion Boutique Playa Del Carmen
- Illusion Boutique Hotel By Xperience Hotels Mexico/Riviera Maya - Playa Del Carmen