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“Perfect hotel in perfect location”

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Illusion Boutique Hotel by Xperience Hotels
Ranked #41 of 213 Hotels in Playa del Carmen
Certificate of Excellence
birmingham
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Perfect hotel in perfect location”
5 of 5 bubbles Reviewed 9 July 2010

Stayed for a week at the end of June with my wife. Was pleasantly surprised with the room which was spacious, modern and clean if only but basic though. The manager and hotel staff really friendly and helpful. Stayed bed & breakfast which was ideal. Out of the hotel and 10 secsto the right was the beautiful beach and 5 secs out of hotel to the left was the main 5th Avenue which had restaurants, shops, bars, cafes etc and 4 min walk to the main clubs/bar area. Would recommend Wickys beach club with nice snacks beach beds and pool. Also for meals La Parilla, Karens and for light meals and drinks the Tequila Barrel all on 5th Avenue.
Great hotel, great location, great holiday

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jonno1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,372 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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The Hague, The Netherlands
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 9 July 2010

Located between the 5th (the happening street of Playa) and the beach, this small hotell offers big comfortable rooms, very friendly and clean, staff always helpful and attending any needs, we stayed there for 3 weeks without any issues. Just ask not to be placed in the rooms at the back corner if you are staying longer than a weekend. they have only one window facing a small patio. Rooms on the 4th floor are amazing with direct access to the pool and an ocean view.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Daniel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico, D.F.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 June 2010

After reading quite a few reviews I decided to make a reservation for a couple of days (vacations were a total of 9 days) just in case I didn't like the hotel. Well, let me tell you we ended up staying there for 7 nights and the other 2 at Isla Mujeres (Casa Ixchel). To sum it up for you: the night was around $1,000 MXP which is a good price, the room is spacious so is the bathroom. Pretty neat place with cable TV, A/C, you name it and the beach is just half a block away. They give you coupons so you get free chairs at the beach with a minimum $100 MXP consumption per person. The staff is friendly. I don't recommend getting the continental breakfast (+$100 MXP if you choose to), you can get a much better deal at restaurants located 1 block away on the 10th St. You won't miss if you decide to spend some time at this precious hotel.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 72Duke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
1 review
5 of 5 bubbles Reviewed 13 June 2010

First of all the "Illusion" have a great location, enough away from "la quinta" to have a good sleep and close enough for a short walk to the night life.
Having the beautiful white beach just 50m away, is hard to beat.
The hotel overall is beautifully decorated and leave you with a very personal feeling.
The rooms have a clean and modern design. Coming back to the room every day after beach gave us the pleasure of a perfect cleaning and great suprise with the bath towel decoration.
The staff at "Illussion" made our stay memorable with their warm, personal and professional way of serving us.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Per0606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
1 review
5 of 5 bubbles Reviewed 12 June 2010

The Illusion hOTEL in PLAYA DEL CARMEN Is a hotelL you can call home while enjoying PLAYA DEL CARMEN,. ELEGENT rooms suites and bungalos. Exelent location for beach and town right in the middle of everythingyetsecure and quite. Staff are very helpful couteous and knowleagle about area. Wwould highly recomend and will stay at Illusion next time i visit the area. Dan from colorado usa.

  • Stayed May 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank zen11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larbert, United Kingdom
1 review
5 of 5 bubbles Reviewed 9 June 2010

We had read the various reviews on Trip Advisor before we selected this hotel. I have to tell you, we made a great choice. The Illusion is so well located, only 100 yards from the beach, and the same to 5th Avenue. We expected some noise, but there was very little to speak of, even though we had a balcony room overlooking the street. The staff were all so friendly and helpful about places to see and eat, and they could not do enough to help us enjoy our 2 weeks in Playa.
The beach club recommended by the hotel was excellent, and we were really well looked after. The location of the hotel is great, with great bars on the beach with live music most nights, and a huge selection of bars and restuarants up on 5th Avenue or in many of the smaller streets just off it.
The aircon was a blessing, and the room was very clean and well presented, and we would recommend this hotel without hesitation.

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A100ac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta,GA
2 reviews
5 of 5 bubbles Reviewed 8 June 2010

We had a wonderful experience,from the beginning to the end. Unbelievable opportunity to feel Playa del Carmen with quality,comfort and style. Our rooms were just perfect!,Not to mention all the personalized attention from the staff was outstanding!,We were treated like kings up there,.Thank you Illusion Hotel

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Atlanta61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Illusion Boutique Hotel by Xperience Hotels

Property: Illusion Boutique Hotel by Xperience Hotels
Address: Calle 8 Nte. | Entre 5a Ave y ZFM Lote 10, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool
Hotel Style:
#45 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Illusion Boutique Hotel by Xperience Hotels 3.5*
Number of rooms: 45
Official Description (provided by the hotel):
The Illusion Boutique Hotel by Xperience Hotels is a small hotel with great personalized service and attention to details. A perfect blend of elegance and tropical freshness with a fusion of Asian/Italian decor and architectural style. ... more   less 
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Also Known As:
Illusion Boutique Hotel By Xperience Playa Del Carmen
Hotel Illusion Boutique
Illusion Boutique Playa Del Carmen
Illusion Boutique Hotel By Xperience Hotels Mexico/Riviera Maya - Playa Del Carmen

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