We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect Hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Acanto Hotel & Condominiums Playa del Carmen
Ranked #16 of 209 Hotels in Playa del Carmen
Certificate of Excellence
GreenLeadersBronze level
Atlanta
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Perfect Hotel”
Reviewed 16 June 2014

I have just returned from a week in Playa del Carmen. My stay at the Acanto was beyond any expectations I could have imagined. Eduardo was the best! He was very attentive to making sure my stay was perfect. I would highly recommend this location to anyone with a desire to stay minutes away from great restaurants, shopping, beach, nightlife, etc.

The rooms were very clean and the entire staff always accommodating. I will be back to the Acanto.

Thanks Eduardo! A+ in all areas

L. Jenkins

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DiningAficionado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew S, General Manager at Acanto Hotel & Condominiums Playa del Carmen, responded to this review, 15 February 2015
Thank you and on behalf of Eduardo and the entire staff we all enjoyed your presence at the hotel.
We look forward topper return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

835 reviews from our community

Traveller rating
    624
    164
    32
    9
    6
See reviews for
188
367
43
20
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (207)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
USA
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 June 2014

We stayed here 2 nights and loved it. Great rooms, courteous staff, in a great location in the middle of Playa Del Carmen. We had no problems with noise from the surrounding businesses. The only thing that I would recommend to the hotel is a new shower head in the room we stayed in (it sprayed all over the place and made it hard to shower).

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Will_this_name_take
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew S, General Manager at Acanto Hotel & Condominiums Playa del Carmen, responded to this review, 23 June 2014
Hi we are glad that you had such a comfortable time during your short stay at Acanto.. Sorry about the shower pressure. The water in Mexico is very hard and the minute we are advised about the pressure we immediately clean out the shower head to remove any blockage..

Next time you visit it will be better
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jackson Heights, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 June 2014

I recently had my wedding in Playa del Carmen and stayed at Acanto. We had a 3 bedroom suite which was with perfect for my family. The accommodations were comfortable and each bedroom had a separate bathroom which was key!! Several of our guests and family also stayed at the hotel, and it was wonderful to have everyone near for logistical purposes. Because the hotel is small and quaint, we felt like it was home away from home.
The hotel is very clean and conveniently located, near 5th ave with tons of restaurants and shopping nearby. Also, they provide discounts at a nearby beach club with an amazing beach. However, the best part about Acanto is its staff. Everyone is courteous, attentive, and professional. Eduardo and Joel were outstanding! Weeks before arriving, they was helpful with pre wedding details. Eduardo took time to answer and attend to my many questions/concerns and helpful in coordinating transportation for our large group.
This was a wonderful location to stay for our special day! We are excited to return to Playa and Acanto.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jessica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew S, General Manager at Acanto Hotel & Condominiums Playa del Carmen, responded to this review, 23 June 2014
Hi Jessica. It was so nice having you and your family sat Acanto for your wedding .. We enjoyed working with you planning the stay and the event and we enjoyed all of your guests and their visits as well.

We are happy that you were able to make great memories here and look forward to you returning for you 1st year anniversary

Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 June 2014

Me and my husband stayed in this beautiful hotel for 3 weeks and will definitely back every year. If you like to relax, enjoy barbecue, love jacuzzis, a fantastic view from the rooftop, great staff and an A+ in everything, then you'll need to stay at this resort. The location is just perfect: 2 mins away from the amazing beach with crystal clear blue water and in the heart of the fun touristic zone: the best restaurants, bars, clubs, an amazing international standard gym etc. You can have super fun crazy times nearby at all the clubs or if you like it can be a quiet relaxing stay in this cozy hotel as inside you are never bothered with street noise.

This vacation has set the highest standard of any trip that we've been had. It's a must for all serious seekers of quality and value in a vacation.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MariaLotlikar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew S, General Manager at Acanto Hotel & Condominiums Playa del Carmen, responded to this review, 21 July 2014
Thank you so much.. as your home away from home we look forward to your return.. Hoping it will be soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 June 2014

We stayed for our honeymoon in May 2014 and thoroughly enjoyed this hotel. We watched the sunset every night from the rooftop and even had a full moon for our stay that was awesome and glistened over the ocean. We also enjoyed the Jacuzzi and grilled out one night on the rooftop. Even though we had our own private rooftop with our room, there is a public area for all to utilize with the same amenities. The staff is very helpful and friendly. We would recommend to anyone who wants a great hotel in the heart of Playa that is close to the beach. Also, there is a full service spa next door that gave my husband the best deep tissue massage that he's ever had but we also had a couples massage right on the beach for only $40 plus tip total. Go in the morning so it's not as hot though. You DEFINITELY should eat the full breakfast at Imprevist restaurant around the corner - AMAZING food and loved the staff as well. There are plenty of places close by to get a lounge bed on the beach when you get drinks or food. We love Playa Del Carmen!

-Stuart and Tracy

Room Tip: We chose the studio with private rooftop and were VERY glad to have the fridge and stove. We ate ev...
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SkydiverTracy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew S, General Manager at Acanto Hotel & Condominiums Playa del Carmen, responded to this review, 6 June 2014
Thank you guys. You definitely got one of our best units. Regardless they are all beautiful. We are also glad you loved the restaurants. Watching sunset and sunrise from the roof top is one of our favorite things to do as well.

We are proud to announce that we have been selected as the only Boutique hotel in Playa del Carmen to be part of the Boutique Hotels of Mexico Brand.

Thanks again and we look forward to your return to Acanto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 June 2014

We recently stayed at the Acanto for a wedding. We had a three bedroom suite which was perfect for the six of us. Each bedroom had its own separate bath, thermostat and plenty of closet space. The kitchen area had all the needed supplies with a dish washer, stove and refrigerator. This is very useful when traveling with children and older adults. Every morning a simple continental breakfast is offered. The location was just steps to 5th Ave, the main pedestrian walk. Perfect for finding a bit to eat, entertainment or shopping. The hotel also offers a discount card to use at select shops and restaurants.The beach was just a block away. The beach was clean and the water perfect. There are plenty of beach clubs with the hotel having a partnership with one where you can use the lounge chairs and umbrellas. Finally, the staff service was fantastic. They made every effort to accommodate requests and answer questions. They were very friendly and genuine. Eduardo was particularly great. I would recommend this hotel to my family and friends going to Playa. And if I return, this is the place where I will stay.

Room Tip: The quieter rooms face the court yard.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kushka13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connecticut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 June 2014

My husband and I stayed at Acanto because it was the suggested accommodations for a wedding we were attending in Playa del Carmen. We stayed in a one-bedroom suite. It was a large suite with a full living room and kitchen. The suite was very clean and well-appointed. The staff was absolutely AMAZING. Everyone was extremely helpful, courteous, attentive, and professional. Our every need was attended to. The location was perfect.. just steps away from shopping, great restaurants and the beach. I would definitely stay there again and I would highly recommend it to friends and family!

Room Tip: We chose the one-bedroom suite which was perfect for us.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank redsalsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
4.9 mi away
Fairmont Mayakoba
Fairmont Mayakoba
#9 of 209 in Playa del Carmen
3,744 reviews
0.3 mi away
The Palm at Playa
The Palm at Playa
#25 of 209 in Playa del Carmen
1,403 reviews
0.5 mi away
Mahekal Beach Resort
Mahekal Beach Resort
#28 of 209 in Playa del Carmen
2,653 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Thompson Playa Del Carmen
Thompson Playa Del Carmen
#20 of 209 in Playa del Carmen
695 reviews
0.3 mi away
La Pasion Hotel Boutique by Bunik
La Pasion Hotel Boutique by Buni...
#17 of 209 in Playa del Carmen
1,209 reviews
0.1 mi away
El Taj Oceanfront & Beachside Condos Hotel
El Taj Oceanfront & Beachside Co...
#35 of 209 in Playa del Carmen
1,339 reviews
Show Prices
Show Prices
Show Prices

Been to Acanto Hotel & Condominiums Playa del Carmen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Acanto Hotel & Condominiums Playa del Carmen

Property: Acanto Hotel & Condominiums Playa del Carmen
Address: 16 Norte | Between 1st & 5th ave, Playa del Carmen 77710, Mexico (Formerly Acanto Condo Hotel)
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#12 Spa Hotel in Playa del Carmen
#14 Luxury Hotel in Playa del Carmen
#15 On the Beach Hotel in Playa del Carmen
#20 Family Hotel in Playa del Carmen
#32 Green Hotel in Playa del Carmen
#41 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Acanto Hotel & Condominiums Playa del Carmen 4*
Number of rooms: 21
Official Description (provided by the hotel):
The only Condo Hotel and Rental Accommodations in Playa del Carmen, Offering fully equipped 1,2 and 3 bedroom rentals. Acanto is one block from the beach and the pedestrian-filled la Quinta Avenida. All guests enjoy complimentary Wi-Fi, phone calls, daily continental breakfast, access to the beach, daily maid service, concierge service and discounts to many local area restaurants. We have a beautiful roof top with BBQ and sweeping views of the Caribbean Sea. All accommodations surround a courtyard and swimming pool. The accommodations are large and comfortable and all include full kitchens, living rooms and dining rooms. The location is great on a secluded and quiet side street, steps to restaurants offering live music, great food and drinks. Acanto offers a Romantic yet family friendly atmosphere where our experienced staff will cater to your every need. All Accommodations offer marble floors and bathrooms, granite counter tops, central air conditioning, ceiling fans, flat screen TVs, telephones, terraces and much more. All accommodations are energy efficient and ecologically friendly. We provide natural soaps and shampoo for all of our guests and are a smoke free facility.. The Hotel no longer offers Jacuzzi's on the property. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, LoveHolidays, Expedia, Odigeo, Hotels.com, Priceline, Ebookers, Traveltool, S.L.U., TripOnline SA, HRS, HotelQuickly, Evoline ltd, Cancelon and getaroom.com so you can book your Acanto Hotel & Condominiums Playa del Carmen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Acanto Boutique Hotel
Hotel Acanto Boutique
Acanto Hotel & Condominiums Playa Del Carmen Mexico/Riviera Maya

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing