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“A beautiful oasis!”

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Villas Sacbe Condo Hotel and Beach Club
Ranked #144 of 211 Hotels in Playa del Carmen
Lexington, Kentucky
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“A beautiful oasis!”
Reviewed 15 April 2011

Let me start by framing the reviewer. We are a middle class family from the KY with two teenagers (14 and 16) who typically stay at medium priced hotels like the Holiday Inn or Country Inn when on vacation. Since the kids had never been to Mexico and I had never been to the Yucatan, I was looking for something that felt like Mexico w/o exposing them to high risk situations. There were so many places to choose but we ended up picking this place based on reviews from this website. Actually, we thought that we were staying at the Maya Villa Condos but realized only later that we were staying at one of their other units (Villas Sacbe). The condo was located on 1st Avenue just 1 block from the beach and 1 block from the main tourist area of 5th Avenue. The main staff spoke excellent english and were very helpful during our stay. You first enter the condo via a locked gate where a very friendly security guard stood post about half of the time. Once inside, you find yourself in a make believe world resembling more jungle than condo. There appeared to be about 12 units covering 3 floors all surrounding this little piece of paradise. Each unit had a balcony facing the courtyard area with tables and chairs. Our unit (no 107) had two bedrooms separated by a nice-sized living and kitchen area. It was the perfect size for a family of 4 with nice furnishings and upscale baths. The pool was small but very enjoyable. It looked more like a stream running through the courtyard but felt really good on those hot days. I have read numerous conflicting comments regarding the noise at this and other hotels in the area. We stayed here 4 nights and experienced a different level of noise each night. In general, this is the biggest downfall to staying at any of the hotels near 5th avenue as the nightclubs are permitted to blast their music at ultra high volumes until about 4-5 am. That said, we left the AC fan running each night and could barely hear anything in our unit. As a result, it didn't keep any of us up. By day, the unit was so peaceful and secure feeling. It was nice to have unlimited filtered water in the kitchen and I am glad to say that none of us got sick while there. The daily maid service was fantastic as a family of 4 can sure mess up a place with towels, sand and dishes. The unit included access to the Indigo Beach Club. This is basically a reserved section on the beach with comfortable chairs, couches with fresh towel and drink service. The beach near the club is very nice but not the best place to swim due to numerous fishing boats tied there. The best swimming would only require a walk in either direction of a 100 yards or so. Overall, this place was a perfect oasis for my family. I would not hestitate to stay here again.

  • Stayed April 2011, travelled with family
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Helpful?
1 Thank somewhere2goplease
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Spanish first
  • Any
English first
Cuyahoga Falls, Ohio
Level 4 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 8 December 2010

We rented condo #3 (103 on the website) for one week during December. Got an amazing deal from one of their website promotions! This place is about a block from the beach, and a block from 5th avenue. The condo we rented had absolutely no problem with noise as the last reviewer stated. We like to retire early and were never disturbed by the nightlife. The condo hotels have all the benefits of a hotel and condo rolled into one. The unit had a kitchen, free parking, a gym membership, FREE beach club access, free "all you can drink" bottled water, and a very helpful concierge. I cannot overstate how great the free beach club access is. You stroll down one block to the beach, and there it is. The Indigo beach club. Give them your towel cards (you get them on checking in), and pick out a chair, beach bed, or just take your towels and go where ever you want. If you decide to chill in the beach club they'll offer you drinks or food but you have no obligation to accept. You can sit there all day, not drink or eat, no charge! It's perfect if you prefer to explore other places for lunch. The condos are great, with usable kitchens. The maids are extremely meticulous and deserve tips. The concierge speaks perfect English, and is very knowledgeable about the area, how to use the bus, etc... The pool is small but nice for a quick dip if you need to cool off. The condos are great for couples, romantic indeed. I would not hesitate to recommend this place to a friend.

  • Stayed December 2010, travelled as a couple
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Helpful?
1 Thank HnYMnR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 8 July 2010

We booked the Villa Sacbe for the 30st of June till the 5th. Luckily we only stayed there for one night. The villas are located next to some dance clubs. You can enjoy the pumping music all night long in your bedroom or on your patio. When we stayed there we had construction next door, so at night the music keeps you awake, and the next morning the construction workers hammer you awake. So do ask about this before you confirm your booking. When we checked in we got a unit with a double bed, instead of the King bed that it was advertised. The complex is managed by different owners, our villas where managed by the Porto Playa hotel, one block up the street. They have 4 units in the complex, all ground floor. Luckily we only stayed for one night and moved to the main hotel/condo complex after.

  • Stayed July 2010, travelled as a couple
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Helpful?
2 Thank travelbysuitcases
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Clemente, CA
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 February 2010

My wife and I stayed in Unit 8 and it was fantastic. 3 BRs, all with their own bathrooms, 2 great decks, and super close to 5th - Just around the corner. Owner was very easy to work with in the U.S.

  • Stayed January 2010, travelled as a couple
    • Value
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Helpful?
Thank Goulee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 August 2009

We spent a week in unit # 12 of the Villas Sacbe during our honeymoon this July. The experience was an extremely pleasant one from the outset! Evelyn, the owner of the unit, was quick to respond to our emails, very friendly and highly professional. We received all the necessary information regarding our stay well in advance and were put in contact with the property manager in Playa del Carmen. Evelyn sent us a document detailing all the features of the unit, there was even a list attached with her recommendations for the best spots to visit in Playa. We arranged to meet up with the Property Manager on the day of the Check-In and the handover went very smoothly. The representative Monika showed us around the unit and explained everything to us, leaving her contact details in case we had any queries.

The unit was absolutely beautiful! It was impeccably furnished and spotlessly clean. Such detail had been paid to equipping the apartment with everything a guest might need during their stay. We were welcomed with a complimentary bottle of wine and breakfast utensils had been left in the kitchen for us - it instantly put a smile on our face. The Jacuzzi on the rooftop was amazing, and we greatly enjoyed our extended breakfasts outside on the porch overlooking the property's garden! As for the location of the unit - you can't beat it! Within 2 minutes walk we were at the famous "Quinta Avenida" or down at the beach. Two large grocery stores were within 15 min walking distance, although there's a little store right beside Villas Sacbe that stocks some of the more basic groceries. The maid stopped by three times and each time she left the unit looking perfectly clean and tidy, we were extremely happy with her work. There was also a friendly security gard outside the property at night, so we had no concerns regarding safety at all.

We can highly recommend this unit to everyone planning on visiting Playa del Carmen! We have been to Playa many times before and this has definitely been our most enjoyable stay!

  • Stayed July 2009, travelled as a couple
    • Value
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Helpful?
2 Thank JulyPlayaWedding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, PA
1 review
Reviewed 7 July 2009

Outstanding property! We stayed at Villas Sacbe (unit #12) for a week in early June, 2009 and it was everything we imagined (based on all of the rave reviews) and much, much more. From the moment we were picked up at the airport to the time of our departure, the owner, Evelyn, and the property management staff, namely Mikaela, made sure that we were completely satisfied every step of the way. We have traveled extensively in the US and Europe, and our experience with these folks is among the best we’ve had anywhere.

Upon arrival at the condo, we were greeted with a complimentary bottle of wine and a welcome basket of breakfast items so we wouldn’t have to immediately go to the grocery store. The condo and the grounds surrounding it are beautiful and spotlessly clean. One of the nicest features is the private rooftop Jacuzzi and loft along with the lovely terrace and balcony that overlooks the lush and well-groomed garden and pool area. It’s absolutely gorgeous and very romantic.

The location is also perfectly situated within just a few blocks of the beach, restaurants, shops and nightlife, and about a 15-minute walk to the grocery store. A car is definitely not required, but we did rent one for a couple days to go exploring, and the secured on-site garage made parking very convenient. While it is always wise to be aware of your surroundings in any unfamiliar place, we did not have any concerns for our safety during our entire stay, including the many evenings when we ventured off 5th Avenue during our nightly walk to area restaurants.

Given our love of food, we were thrilled with the list of restaurants (especially with the included commentary) that Evelyn provided to help with our selections. With her help, we enjoyed some wonderful meals, going off the beaten path and dining amongst the locals and other well-informed tourists.

There was only one downside of our experience in the condo. It was very hot during our visit and the air conditioning unit struggled to keep the kitchen and living room area of the condo cool, although it did help with the humidity. While the bedroom and bathroom areas were very comfortable, we did not use the other rooms much on some of the hotter days. This was not much of a drawback, however, since we did not go to Playa to spend our time sitting in front of the TV. And true to form, when Evelyn found out about the warm conditions, she was upset that our visit wasn’t perfect. She’s written to us apologizing, and indicated that she’s looking into another air conditioning system to solve the problem during the hotter parts of the year.

We had an exceptional week in Playa del Carmen and will definitely return to Villas Sacbe #12 in the future.

  • Stayed June 2009, travelled as a couple
    • Value
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Helpful?
Thank PghTravelers51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 April 2009

My wife and I stayed at Villas Sacbe #12 for 2 weeks in March 2009. The security-gated condominium is on 1st Avenue between the beach and pedestrianised 5th Avenue and between 12th and 14th streets. It just couldn't be more central. #12 is a penthouse unit with air conditioned living accommodation (bedroom, bathroom and huge living area with fully equipped kitchen) at second floor level and private rooftop terrace with jacuzzi and access to a loft area beneath a thatched roof (palapa) with sofa bed and separate lighting. There is a wrap-around balcony with casual seating which means that you can find shade at pretty much any time of day. There's also a series of pools running through the complex, not huge but perfect for that hot day dip when you can't be bothered to stroll to a beach bar. For those hiring a car it has its own underground car park. Staff are totally efficient and always smiling. The Canadian owner is a complete pleasure to deal with. Swift, accurate answers to queries - nothing seemed too much trouble. Thank you Evelyn.

You can people watch all day at the beach bars, swim in the clear blue Caribbean, visit any number of Riviera Maya attractions or just browse the shops on 5th Avenue. Expect to be accosted by shop owners and taxi drivers after your business but unlike some parts of the world your smile and a "no thank you" brings a smile in response. Mexico smiles!

  • Stayed March 2009, travelled as a couple
    • Value
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Helpful?
Thank WembleyDweller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Villas Sacbe Condo Hotel and Beach Club

Property: Villas Sacbe Condo Hotel and Beach Club
Address: 1a. Avenida # 4, Entre 12 Y 16, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#64 Romantic Hotel in Playa del Carmen
#67 Spa Hotel in Playa del Carmen
#82 On the Beach Hotel in Playa del Carmen
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Villas Sacbe Condo Hotel and Beach Club 3.5*
Number of rooms: 11
Official Description (provided by the hotel):
Villas Sacbe Luxury Condo Hotel in the heart of Playa del Carmen. 1, 2 and 3 bedroom condos and penthouses with rooftop ocean views and plunge pools. Tropical courtyard and Pool, underground parking and 1 block from the Playa del Carmen Beaches. Offering all the services of a hotel, including maid service and concierge. ... more   less 
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Also Known As:
Villas Sacbe Condo Hotel And Beach Club Mexico/Riviera Maya - Playa Del Carmen

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