This is an absolutely beautiful condo complex. The landscaping and pool are well maintained and create a very tranquil environment. The pool is small, but is great for lounging and is terrific for small children.
We originally booked Unit #9. The owner was terrific to deal with and her condo is truly first rate. It is decorated beautifully, has a great balcony, and contains many DVDs, books, beach toys, etc.
After our first day there, we met the couple who was staying in Unit 2. They had booked Unit 9 for their first week in Playa and had loved it. They had to move to Unit 2 for their second week because we had had already reserved Unit 9 for that period of time. Unit 9 is a one bedroom on the second floor and Unit 2 is a two bedroom on the first floor. The couple loved Unit 9 so much that they offered to trade rooms with us. Because we were traveling with small children, we agreed to the trade because Unit 2 is much more utilitarian in nature (although very nice) and because it would give us an additional bedroom for the kids instead of them sleeping on the huge sofa in Unit 9.
I can see why Unit 9 would be better for a couple. It is well decorated and has a romantic ambience to it. Unit 2 was great, but is not nearly as well appointed as Unit 9.
We enjoyed our stay tremendously and checked out at the same time as the other couple. The property manager inspected both rooms upon our leaving and found everything to be in order. When we returned home, the owner of Unit 9 promptly refunded our security deposit. I later learned from her that the owner of Unit 2 was refusing to refund the security deposit of the couple that we traded with. Not because of any problem with the condo or the rental terms, but merely because they had traded. Basically, he was banking on a technicality and refused to refund their deposit for that reason only. The owner of Unit 9 graciously returned the couple's deposit to them because she is an honest, responsible owner that understand the value of repeat business. The owner of Unit 2, however, appears not be as scrupulous. While Unit 2 was nice, I would not recommend that anyone who books it be very careful in dealing with this owner.
- Official Description (provided by the hotel):
- Villas Sacbe Luxury Condo Hotel in the heart of Playa del Carmen. 1, 2 and 3 bedroom condos and penthouses with rooftop ocean views and plunge pools. Tropical courtyard and Pool, underground parking and 1 block from the Playa del Carmen Beaches. Offering all the services of a hotel, including maid service and concierge. ... more less
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- Also Known As:
- Villas Sacbe Condo Hotel And Beach Club Mexico/Riviera Maya - Playa Del Carmen