Excellent vacation and Excellent condo!! Very clean and very spacious only negative is the pool closed very early. And if you don't mind having a bar and salsa dancing right next door this is the place for you!
Surf 308 is a fantastic unit. You couldn't ask for a better combo of unobscured ocean view with great proximity to 5th Avenue. Some of the furniture showed a little wear, but otherwise the unit is in great shape...clean and well equipped. Every-other-day cleanings were as advertised and property managers were responsive and easy to work with via email.
Possibly the best feature is that it's very quiet! It faces the pool side of the building layout, which isolates it very effectively from the street/club noise. Check out the floor plan on the El Faro website, you'll see it's in a really prime spot.
Surf 308 at Residences El Faro was perfect for our 7 day stay in Playa del Carmen. We had a beautiful beach view overlooking the pool and the condo was spacious and lovely. Easy walking distance to 5th Avenue and restaurants.
This was our 4th trip to El Faro, and third time to this unit (Surf 308). The condo complex delivers on location with the beach right behind (with a great swimming pool), and 5th Avenue just a few hundred feet in front, with all the shopping, restaurants and night life you can ask for. But it is the people that make the difference: Sarai Garcia (office) and Yesica Condado (on site), are both as competent as they are caring and friendly. We had a bit of an emergency with additional guests arriving unexpectedly, and Sarai and Yesica had a room for them ready within minutes. Yesica, kept checking in on us throughout our stay to make sure that everything was O.K., and even texted us when we got home to make sure that we had a good flight back - who does that? We also left some clothes behind and received a picture showing the items in detail. Two years ago, when my daughter left her IPhone and wallet with credit cards and ID, all items were couriered to us by Sarai and we received everything intact within 2 days. On site, the maid service was very good and everyone from the front desk to the security, extremely friendly and helpful. We were truly treated like royalty and will definitely be coming back.
This newly renovated condo had everything you need. Great Balcony overlooking the water -head right downstairs to go to the pool. Pool could use a little maintenance but was nice with plenty of lounge chairs and they would bring you an umbrella to use. We will be back!
El Faro was a welcome surprise. We stayed here on the recommendation of friends & we were very satisfied. The unit was spacious, clean, beautifully appointed with a magnificent view. The location is amazing, restaurants & shopping are an easy walk. The desk staff was very helpful and the pool staff outstanding- Miguel I miss you already. My only complaint was we couldn't figure out how to unlock the dishwasher & either could the rental rep. We asked a few times & they promised to get back to us but didn't. I wasn't planning on hand washing dishes on my vacation - on the last day we found the lock/latch. Seems the rep could have taken care of this, they also were supposed to check & change the water machine- which they did not. We did it. Loved El Faro, not the agents.
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We celebrated our 20 year anniversary with a stay at the El Faro rental. The condo was excellent the main room was a little tight but the rest of the condo was great. The lady's who work giving massage were great and plenty of security. I would recommend it to my friends.