We stayed for 5 days for our anniversary. At first they tried to put us in a room with 2 double beds pushed together. The front desk said that was all they had until the next day, but when we asked the bellman, he said he knew if one that was available. So he let us into the other room, and the front desk just let us have it. After that the room was perfect. Grounds were nice and clean except for the pool. It always had stuff floating in it especially by the swim bar. Filmy and nasty. Plus they were supposed to have a separate kid pool, but I never saw it and there were kids swimming and splashing all around us. The food was ok, but you need to make reservations for all resturaunts except the buffet. And you can only make 2 at a time, so every other day you need to stand in this 20 minute line to make dinner plans. And there's only 2 seating times for all as well. If you woke up late, and was hungry between 11-12, good luck finding food, that's when they change the buffet out. The beach was beautiful. Pretty private. The area was very safe and upscale. Go to the xplore tour if you like ziplines and are active. It was my favorite part. Drinks were great!
- Official Description (provided by the hotel):
- * The hotel Riu Palace Riviera Maya is located directly on the white, sandy beach of the Playacar residential estate, along with the Riu Palace Mexico, Playacar, Riu Yucatan and the ClubHotel Riu Tequila hotels. The 400 spacious and elegant junior suites are set in the 3-storey main building, with its delightful architectural style and surrounded by extensive tropical gardens. * Next Village / Location Playa del Carmen 2.0 km approx. * Next City Cancún 60.0 km approx. * Airport Cancún International Airport (CUN) 55.0 km approx. * Main Building 3 floors 400 rooms * Accepted Credit Cards: MasterCard, Visa ... more less
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- Also Known As:
- Riu Palace Riviera Maya Hotel Playa Del Carmen
- Riu Riviera Maya
- Hotel Riu Palace Riviera Maya Mexico - Playa Del Carmen