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Porto Playa Condo Hotel & Beachclub
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All reviewsindigo beach clubhot tubel tajmaster bedroomrooftop terraceperfect locationthe penthouseimprevist restaurantthree bedroomshopping and restaurantsfull kitchenprivate jacuzzigreat gymbreakfast includedliving areasister propertyfifth avenue
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Reviewed 2 February 2014

We stayed a week in unit 220. We loved our unit, it was exactly as the pictures on the web site depicted. The unit was very clean, decorated beautifully, and the roof top patio was such a great place to relax, talk, and laugh under the stars of Mexico. We could not have been happier with out experience at Porto Playa Condo Hotel beach club.
We opted for the airport hotel, which was perfect. We waited less than 5 minutes after exiting the airport lobby for our ride. The van took us straight to the condo where Erick Perez greeted us. He explained the perks that came with the hotel and made sure all our questions were answered. We were taken to unit 220 where the bell man explained how the safe and other amenities of the condo worked. Had an issue getting the TV on the first night and assistance came shortly after we called the front desk.
The grounds and pool are beautiful. Always kept clean and beautiful. They were replacing the pool railings while we were there, but the workers were very nice, would move lounge chairs and umbrella's so we were as far away from their work area as possible. Took nice long breaks during their work as well to give us some peace and quiet. The pool is almost never busy and you can always find a lounge chair any time of the day. No one is going out and reserving the chairs when they are not using them!
The daily cleaning service was great. You could set a dial on your patio door to alert them to the kind of service you would like. Such as full cleaning, change of towels, wash dishes, and so forth. Left a tip daily for the cleaning ladies as they are not always the same person. They were always timely and efficient.
We cooked upstairs on the outdoor grill. It was great to be able to have a home cooked meal one night. We spent a great amount of time upstairs just relaxing, going in the hot tub, watching the stars, and just enjoying our time in the great weather. Other people have commented that they never used it and it wasn't worth the money. Well, if you don't like to spend a lot of time outdoors and like to sit inside and watch TV, then it probably isn't worth the money. But we love to be outside and loved the patio.
Any questions or concerns we had were always answered at the front desk. Everyone was helpful and nice.
We got the breakfast included deal. You have the choice of 2 places to eat and both are outstanding. The beach club is more of a buffet with fruit, sweet rolls, yogurt, granola, toast, and cereal, and other goodies each day. In addition you ordered one main entre off the menu and they have everything, eggs, waffles, French toast, Mexican dishes. Some people have commented that it is the same everyday. Well they offer everything you can imagine to eat for breakfast and then the main item off the menu which has at least 20 items to choose from. The variety is there if you want to choose it. The other breakfast place is the Improve which is also great. Choose a chair outside and watch the world go by! Again great breakfast with sweet roll basket and yogurt to start, followed by a fruit plate, followed by whatever you order off the menu. Fantastic food and the waffle is to die for.
Took a few outings that we enjoyed as well. Please be aware that when they tell you how long it takes to get to a venue they are telling you the actual time if you drove yourself. Many times you are part of a van of people that are attending the same venue and it can take almost 2x as long as you stop to pick other people up along the way. Not that big of a deal, but something to take into consideration.
Being able to walk out of your hotel and spend time exploring restaurants and shops along 5th avenue was outstanding. We loved trying so many different restaurants and people watching.
We are planning on going back as there is a ton of other things to do that we didn't get around to exploring. Will definitely stay at the Porto Playa Condo Hotels.

Room Tip: If you like to spend time outside, get a room with the roof top patio. Lovely
  • Stayed: January 2014, travelled as a couple
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1  Thank Wendi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2014

We stayed in a lovely 3 bedroom condo with friends and the accomodations were perfect!! We each had our own bathroom, separate cooling systems, and the bedding was very comfortable. The gardens are beautifully maintained and there weren't any bugs!! We always seem to find a lot of creepy crawly creatures on our beach vacations and were so surprised!! Maybe it was the time of year, but overall Playa has minimal bugs. We had many great "happy hours" on the rooftop patio with our own hot tub!! There was bottled water in our room and breakfast was included down on the beach at El Taj. Continental with a hot entree every day!! Porto Playa is in the perfect location!! Close to the beach, 5th Avenue, restaurants, clubs, shopping. It's paradise in Playa!!

  • Stayed: January 2014, travelled with friends
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1  Thank COBlondee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2014

We are in room 202 which is a 3 bed condo. This is an excellent condo and complex and is exactly as described. You have access to the othe 3 properties giving a variety of options. The beach is a 3 minute walk and you can have breakfast on the beach. Despite being so close to 5 th avenue it is very private but everything is at your doorstep. Can't really understand why people stay ay all inclusive resorts that are miles from town. Here you can go to the tourist part of town or explore a little further and you can walk everywhere which is great when you have older children. Only one minor issue, the hot tub pump is old and loud so you need to turn it off each night if you want a peaceful nights sleep. It's not cheap but nothing is in Carmen but for the area it represents good value

  • Stayed: January 2014, travelled with family
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Thank Kangaone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2014

This was our second trip to Porto Playa, both times we stayed in 220. A gorgeous unit with rooftop jacuzzi and BBQ. We were given a generous discount as return guests, which was much appreciated. It is located at a perfect setting with a beautiful SUNNY and quite pool in a lush green tropical setting to provide privacy and quaint feeling that is not common at bigger hotels. The furnishings were all modern, comfortable and very tasteful. The staff were all outstanding, so friendly and helpful. The upgrades, since our last stay were a bonus, such as free wifi, and breakfast was included at Imprevist (it was so amazing that we even chose to eat diner there a couple of nights). We also enjoyed many of the restaurants they recommended and offered a 10% discount for dinners and they we're all delicious. The gym is awesome too, we used it everyday, as well as the beach passes at the club. We also took advantage of the spa with massages, facial and pedicure...all wonderful. Our only complaint...is having to leave. We will return, we had such a wonderful stay, thanks so much!!! - Kendra and Jim (from Belize)

Room Tip: Top floor room 220 is quiet, spacious, and has a wonderful rooftop jacuzzi and BBQ, and you get good exercise...climbing stairs to get to it, a bonus after eating all the delicious food Playa has to offer!
  • Stayed: January 2014, travelled as a couple
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Thank offthewallbelize
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2014

We just returned from a week staying in Unit 219 at Porto Playa. Overall it was a fantastic experience. The condo complex is located one block from the beach and one block from 5th Ave. A perfect location. Unit 219 is more sheltered than other units from the noise so the revelry on new years didn't both us.

Pros:
- units are really nice. 219 is a two bedroom and it was furnished well, very comfortable, nice kitchen and bedrooms and great bathrooms. Three TV's if you want them.
- Pool set up is nice. not huge like a resort pool but very good and if you like to swim laps it is perfect (but a little warm). Very nice for kids
- Location is amazing. PDC is one of those few places where I wouldn't pay the extra to be on the beach. Way too much noise from the beach clubs into the wee hours of the night. You are one block off the beach.
- Imprevist breakfast is exceptional, Indigo is above average. Lunch at Indigo is very good, as is lunch at El Faro
- Amazing front desk staff. Very helpful.

Cons:
- Beach Club at Indigo is a joke. It is a very unattractive and smelly section of the beach. There are fishing boats all along that section and the beach is narrow. There are far better options if you walk just a few hundred yards either direction. We ended up using the beach a few properties down at El Faro, with whom Porto Playa has a relationship and you can get chairs for free.
- Housekeeping people were very kind and worked hard, but their scheduling system isn't very good. We had housekeeping miss us a couple days because they showed up to clean very late in the afternoon.
- Concierge was understaffed and not particularly helpful. A different experience than a concierge at a larger hotel so be prepared for that and don't rely on them for much. They were helpful, but not overly so.

Room Tip: If you want quiet than go with a second floor unit in the middle of the complex. If you want views than get the end units, but note that there really aren't much in the way of views from any unit. You are in the middle of a small city and bookended by buildings everywhere.
  • Stayed: December 2013, travelled with family
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3  Thank Bob K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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