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“Awesome condo !!”

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Porto Playa Condo Hotel & Beachclub
Ranked #16 of 213 Hotels in Playa del Carmen
Certificate of Excellence
Montreal, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Awesome condo !!”
5 of 5 bubbles Reviewed 27 May 2014

My father and I loved our stay at the Porto Playa, May 11-18th, 2014. Wow ! The condo is located on the second floor, has a large balcony accessible from both the kitchen and the master bedroom, and has a view on the swimming pool. During the day, we went to the pool, or the beach which was a 3-minute walk away, and at night we watched TV (I know.. But our home hockey team - Montreal Canadiens - were in playoff season!!) in our condo, sipping either a beer or strawberry daiquiri. Condo was very clean, well-kept and fully equipped: (cable TV, oven, blender, iPod sound system, microwave. Service at the front desk is very professional and effective yet very friendly, staff always smiling (front desk, security, gardeners, maids). On the check-out day, we had to leave at the usual checkout time (noon) since our condo was reserved. They offered to keep our luggage and said we can use the facility (pool, gym, beach club, showers) until our transport pickup time. This was, overall, a very pleasant, relaxing and enjoyable week ! I would definitely recommend the place to my family and friends.

Room Tip: Higher floors are more private. Condos are accessed via the spacious balcony, shared with only anot...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vacation-mtl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Condohotels, Owner at Porto Playa Condo Hotel & Beachclub, responded to this review, 28 May 2014
Dear vacation-mtl,
We would love to send a huge thank you for taking the time to share such a lovely review. We are more than happy that we were able to accommodate a comfortable and enjoyable stay! Thank you for your nice compliments about the quality of the room, amenities and service. Certainly it is our goal to create happy experiences for all of our guests. We do hope that you will return back with us during future visits to Playa del Carmen.

Kind Regards,
Jack Perlman
Owner, Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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600 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (142)
Date | Rating
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English first
New York City, NY
Level Contributor
73 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 15 May 2014

The condo apartment we got (212) was great. Good size and great overall amenities. The pool was excellent and got some shade in the mid afternoon while we were there, which I like.
Location was flawless.
The security at the front door was very comforting, even though the area is safe, day and night.
The included breakfast at Imprevist Restaurant every morning was fantastic.
Internet connection was great.
Minor issues:
Another apartment was having a loud party well after 3:00am on one night. Luckily, the A/C drowned down most of the noise. A friend staying on a higher floor said the noise was unbearable.

Room Tip: Stayed in 212 on group floor. No problems, no stairs. I only saw 1 other room on a high floor and i...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pilozm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Condohotels, Owner at Porto Playa Condo Hotel & Beachclub, responded to this review, 19 May 2014
Dear pilozm,
Thank you for your wonderful comments and for taking the time to share your excellent review on Trip Advisor. We are super delighted that you had an amazing stay and that you felt the accommodations to be pleasing and comfortable . As you mention about the noise of the party in the apartment next door, if we had known about this we would have made efforts to correct the situation right away. We are a family hotel and there are policies put into place regarding after hour noise disturbances of this kind. But definitely we are happy that Porto Playa lived up to expectations and that you enjoyed your vacation as a whole. We hope to see you again soon the next time you return back to Playa del Carmen.

Kind Regards,
Jack Perlman
Owner, Managing Director
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Ophir, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 April 2014

We just returned from 10 days at Porto Playa. We loved it. It was clean, the staff was amazing. We felt very safe. It was also a quiet place which we loved. Our 2 young children ages 5 and 6 loved it as well. This is a very family friendly place to stay. The lower hot tub and swimming pool are shallow so if your kids can't swim they can stand up. Most of all the staff made our trip. Fernanda, Jose, Miguel and WIlber were always professional and helpful. We can't wait to go back!

Room Tip: We stayed in room 212 and even though it is sold as a 1 bedroom it is actually a 2 bedroom!!
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ZephyrAvalon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Condohotels, Owner at Porto Playa Condo Hotel & Beachclub, responded to this review, 24 April 2014
Dear ZephyrAvalon,
Wow! Thank you for sharing all of your amazing feedback about your stay at El Taj and also for taking the time to share your review. We do have an amazing staff that I am super proud of every day so I want to personally thank you for recognizing Fernanda, Jose, Miguel and Wilber for their outstanding service. Also, as you mention we are a family friendly hotel where many people feel comfortable to come and enjoy without restrictions. We are located in a prime area in Playa del Carmen making it very safe and convenient for everyone! We have plenty of onsite amenities but also a world of amazing possibilities just steps outside our grounds. Thank you again and we hope to see you again soon at Porto Playa.

Kind Regards,
Jack Perlman
Owner, Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 22 April 2014

My Wife and I spent 4 great nights at Porto Playa. Everything was Amazing. If you enjoy a laid back but beautiful environment this is the perfect hotel for you. The front desk could not have been more helpful. The large water dispenser in the room was amazing and put to good use. We had a top floor penthouse unit with the hottub area. Room 206 has a stairway in the unit so you felt as though it was very private going to the roof deck. We never used the grill as the food in playa is close, cheap and good. We thought the penthouse was worth it and even though ours was smaller then others it was more private and well chosen. There is a hot tub beside the main pool if you don't splurge for the penthouse. The steps were not a problem. Maybe 30 steps total to 3rd floor units. The rooms are quite private but dont offer views. The location is quiet and perfectly located. You couldn't be more central. Only the Beautiful Beaches of Playacar and the Bus Station are decent walks. This brings me to the only fault of the property. Its beach clubindigo is as high end as they come with good service, but you are parked in front of a smelly, dirty beach. People can tell you it ads charm, but it doesn't. They have a partnership with the lighthouse at El Faro where you can get a beach chair and it is much nicer but a little walk. The breakfasts at Imprevist and Indigo are free and good. We actually liked Indigo better even if the buffet was a little weak, as it had a better atmosphere and a breeze. 1 more nice perk was a discount card for many restaurants and bars in the area you get for staying at the condo hotels.
Excellent Hotel

Room Tip: Room 206 has a smaller penthouse deck but private stairway was worth it beyond compare
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jd2734
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Condohotels, Owner at Porto Playa Condo Hotel & Beachclub, responded to this review, 23 April 2014
Dear jd2734,
Thank you for sharing your beautiful review with us on Trip Advisor. It pleases me to know that you had a wonderful stay with us and that you loved your unit and onsite amenities. We always hear such rave reviews about the penthouse units. They definitely offer more space and amenities but also some nice privacy to lounge and relax outdoors in a private setting. You are right, there are many wonderful places to dine out in Playa but its nice to be able to offer our guests the option to BBQ outdoors or cook at home. I have spent a lot of time contemplating about the boats on the beach at Indigo. I really haven't had the heart to ask to remove them because they belong to the old fisherman who settled in Playa for many many years while it was still a small fishing village. For this reason, I felt that the solution to offer additional beach club access at The Lighthouse could be a win win for everyone as it is only just steps away and completely clear for swimming. Aside from this I am glad you enjoyed all the other details of your stay including the perks of the privilege discount card that we give to all of our guests. We hope that you will return back with us again soon at El Taj.

Kind Regards,
Jack Perlman
Owner, Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 20 April 2014 via mobile

We got the suite with the private jacuzzi, BBQ and plaza deck. It was great, the location is very good, one block from the 5 Avenida, and one block from the beach. It is one block from Indigo beach, that we personally did not like because of the amount of boats that are parked on their beach. The beach on the side of Mamitas was super much better, I recommending going that way if you are looking for a nice beach. Either way everything was nice and good.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Javier M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Condohotels, Owner at Porto Playa Condo Hotel & Beachclub, responded to this review, 23 April 2014
Dear Javier,
Thank you for taking the time to share your excellent review with us on Trip Advisor. I surely appreciate all of the wonderful feedback and nice comments. We are in a fantastic location in the best section of Playa del Carmen. Everything you should ever need or hope for is within perfect walking distance including amazing restaurants and entertainment. You also can take advantage of a beautiful relaxing spa or our elite fitness club - The GYM, only a few steps away from the entrance of Porto Playa. I hope you were able to take advantage of our helpful concierge services during your stay! Concerning the beach, I realize that the boats can sometimes be an issue for our guests. While some feel the boats elevate charm others are looking for areas clear for swimming. Thankfully this is a very isolated area and as a solution we offer complimentary access to our neighboring beach club at the lighthouse beach club at El Faro where we also provide lounge chairs and towels free of charge. Thank you again for taking the time to share your experience and I hope we will see you again soon at El Taj during future stays in Playa del Carmen.

Kind Regards,
Jack Perlman
Owner, Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Duluth, Minnesota
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 17 April 2014

The Condo was very nice, main deck area was private enough, hot tubs were relaxing, pool was great..... could swim laps, no sand in your _ _ _ _ , not too late to " make a party" after closing time. Spent a few hours on the front steps watching people and getting to know the staff. All staff were helpful and more than accommodating !

Room Tip: First floor was very handy.
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Warren T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Condohotels, Owner at Porto Playa Condo Hotel & Beachclub, responded to this review, 23 April 2014
Dear Warren T,
I appreciate you taking the time to share your lovely review about Porto Playa on Trip Advisor. It makes me happy to know that you felt that you were well accommodated and in great hands with our kind helpful staff. The grounds and the outdoor amenities are surely beautiful and appreciated by our guests. I hope you were able to take advantage of our full service spa as well as the complimentary access to our elite fitness center at The GYM. Thank you again for your kind review and also for the nice photos. I hope you will return back to Porto Playa during future visits to Playa del Carmen.

Kind Regards,
Jack Perlman
Owner, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 16 April 2014

We just checked out after spending 4 great nights at the PPC Hotel. Everything was wonderful. The front desk / check-in was easy and everything about the facility was explained. We chose a top floor unit with the hottub area, doing it again, I probably wouldn't pay the extra as we didn't really use it. We had to lock our unit to go up there as it was a seperate area. The hottub was not the nicest so I wouldn't make your decision based on that area, there's a great hottub beside the main pool. I think all the rooms look amazing and also are quite private with all the trees and greenery inside the complex. The location is incredibly quiet given that it's right off of Fifth Ave. The location is fantastic, the staff were amazing, the breakfast at Imprevist was amazing! If you're looking for more of a boutique feel in Playa, I would highly recommend the Porto Playa!!

Room Tip: We stayed in 214 which was great but I wouldn't choose it based on the hottub area as we hardly...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank busy-travellin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Condohotels, Owner at Porto Playa Condo Hotel & Beachclub, responded to this review, 23 April 2014
Dear busy-travellin,
It's so nice to hear that your stay at Porto Playa was wonderful. It really is such a lovely condo hotel with beautiful landscaping surrounding you which, as you mentioned, makes it feel like a private retreat. The penthouse units are amazing for privacy. We offer the hot tubs on the private roof decks for exclusivity, however as you pointed out, there is a great hot tub located in our common area as well. I am pleased that you have such amazing comments about every detail of your stay including your experience at Imprevist. Our prime location proves to be one of the biggest compliments as we are perfectly and centrally located to ever reason why you would come to Playa in the first place - the beach, the 5th Ave, amazing food and awesome entertainment. You will never have to walk far to get to where you wish to be. Thank you again for taking the time to share and I hope that you will return back soon to Porto Playa.

Kind Regards,
Jack Perlman
Owner, Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Porto Playa Condo Hotel & Beachclub

Property: Porto Playa Condo Hotel & Beachclub
Address: 1a. Avenida Norte, Mza. 26 #23, Calle 16, Col. Centro, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#7 Romantic Hotel in Playa del Carmen
#12 Spa Hotel in Playa del Carmen
#13 Luxury Hotel in Playa del Carmen
#14 Family Hotel in Playa del Carmen
#14 On the Beach Hotel in Playa del Carmen
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Porto Playa Condo Hotel & Beachclub 4*
Number of rooms: 21
Official Description (provided by the hotel):
The focal point is a Sanctuary reminiscent of a tropical rain forest. There is even a "State of the Art" Gym and Fitness Center right on premises. Porto Playa features 1, 2 and 3 bedroom penthouses and condominiums. All the Penthouses have their own private rooftop terrace with BBQ outdoor kitchen, heated Jacuzzi some with spectacular partial ocean views. Centrally located in the heart of Playa, Porto Playa is only one short block from the beautiful Caribbean Playa del Carmen beaches and famous 5th Ave. Perfect for beach weddings, honeymoons in Playa del Carmen , families and business groups and meetings. ... more   less 
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Also Known As:
Porto Playa Condo Hotel And Beachclub
Porto Playa Condo Hotel & Beachclub Mexico/Riviera Maya - Playa Del Carmen

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