It's excellent value for money here and we would definitely recommend it. The service and attention to detail is better than you get in some 5 star hotels even.
The best thing about it is the staff. Jorge on reception was in his first week in the job, but he's a great asset to his employers. He helped organise a trip for us and was always very quick to help us with anything we needed. We didn't always get that standard of service in other hotels where we were paying two or three times the price. Jose was also very friendly and helpful, as were the pool attendants and cleaners. It's as if the owners have a policy of employing nice people! It makes the difference between a good stay and an excellent one.
If you're looking at this place wondering whether it's a risk staying somewhere cheap and basic - don't be afraid! It's very clean, well managed, comfortable, friendly and a delightful place to stay.
- Official Description (provided by the hotel):
- Small hotel, 16 rooms all equipped with A/C, TV with cable, fridge, private balcony and security safe. Services: huge pool with Jacuzzi; shared kitchen, which you can use as you wish; parking lot; high speed Wi-Fi Internet; information on local activities. Coffee available at the front desk from 8:00 to 12:00. Our philosophy is: Welcome to your Mexican home! Our guests are our priority! ... more less
- Reservation Options:
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- Also Known As:
- Hotel LunaSol Mexico/Riviera Maya - Playa Del Carmen