We own 2 weeks at this resort and have done so since before it was built. We love everything about this place except the very slick outdoor tiles!! This year we again watched several people slip and fall, some get hurt and I'm sure that it ruins their vacations. Everyone in my family has fallen at least once, luckily none of us has had a major injury yet. I did lose a toenail this year, and that sucked, but luckily I was still able to scuba dive after a couple days. I just want people to be aware that when the floor is damp it is like ice! Please fix this, sand the floors, spray something on them, this obviously isn't going to fix itself. We also own at the Sands and slick floors have never been an issue there. My wife and I are only in our mid 30's, we worry about our parents and ourselves if this doesn't get addressed. If you are a Diver you won't go wrong with Dive Balam, best in the area!
- Official Description (provided by the hotel):
- The Royal Haciendas(R) Just 10 minutes from Playa del Carmen, this enchanting beachfront resort has architecture and gardens inspired by the grand old haciendas of the Yucatan. Enjoy fine dining, activities and many other amenities with the REFINE All-Inclusive package. The Royal Haciendas(R) is proof that dreams come true. Imagine, the best in beachfront living quietly nestled within Riviera Maya's most prestigious oceanfront golf community. ... more less
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- Also Known As:
- The Royal Haciendas Hotel Playa Del Carmen
- Royal Haciendas Hotel
- Royal Haciendas Playa Del Carmen
- The Royal Haciendas All Suites Resort & Spa Mexico/Riviera Maya - Playa Del Carmen