This is a beautiful resort which we have enjoyed for the past 6 years. This year they brought in some entertainment and vendors. Unfortunately that entertainment included photos with a live donkey. I feel there are several problems with this, 1) it is unsanitary because we don't know where this donkey has been and what it brought in on its feet and it is located in the pool area where people walk in their bare feet and then jump in the pool, 2) although there was a poop bag we all know it may not always catch everything so the question is how is it cleaned off the pool deck to ensure no viable bacteria remain, 3) when you fill in your custom forms back to the states it asks have you been in the presence of livestock. How do you answer this then, and what happens if you say yes. I for one dont want to find out and be detained in US immigration.
You can see from the picture here that this donkey does not look healthy or happy, Look at its legs. It literally did not move the entire time it was there (several hours) which makes me think it was drugged. Please people, do not fall into the trap of using this poor donkey as your souvenir just so you can have a picture sitting on the poor thing. People were actually sitting on this guy and not children, full size large adults. I did speak to management but really got nowhere. Got the standard line, but they are licensed. Just because you are licensed does not mean it is sanitary for a resort of this type or humane.
- Official Description (provided by the hotel):
- The Royal Haciendas(R) Just 10 minutes from Playa del Carmen, this enchanting beachfront resort has architecture and gardens inspired by the grand old haciendas of the Yucatan. Enjoy fine dining, activities and many other amenities with the REFINE All-Inclusive package. The Royal Haciendas(R) is proof that dreams come true. Imagine, the best in beachfront living quietly nestled within Riviera Maya's most prestigious oceanfront golf community. ... more less
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- Also Known As:
- The Royal Haciendas Hotel Playa Del Carmen
- Royal Haciendas Hotel
- Royal Haciendas Playa Del Carmen
- The Royal Haciendas All Suites Resort & Spa Mexico/Riviera Maya - Playa Del Carmen