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“The perfect spot.”

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El Taj Oceanfront & Beachside Condos Hotel
Ranked #41 of 212 Hotels in Playa del Carmen
Certificate of Excellence
Reviewed 24 June 2011

We just returned from an amazing trip to Mexico and had to rave about El Taj. We booked the hotel because of all the great reviews on this site and can see why it's rated #1...the place is simply fantastic! We had never been to Playa del Carmen before and while it's a bit more of a happening scene than we were wanting, we were thrilled to find the beach beautiful and El Taj tucked away in the perfect location. Situatated right on the beach we were able to stroll on the sand or wander 5th ave. just minutes from our room, but we never would've guessed it from the peace of the hotel. It's like an oasis and our room even seemed to have escaped the usual noise through walls and ceilings of other guests. Quite an accomplishment!!

The room itself was the perfect hotel room. A full kitchen, separate bedroom, huge bathroom and separate air conditoning controls for the main rooms ( a huge plus in a tropical setting when you went it cooler when you sleep than when you come in off the beach and don't want to get chilled!). It felt more like being in a beautiful apartment but with all the amenities of a fantastic hotel!

We loved the food at the beachside restaurant, especially the fruit smoothies, and the beachclub staff was always very friendly and helpful.

Also, we booked two tours through Theresa, the concierge, and couldn't have been happier. She was so helpful and the tours she set up for us were amazing. We spent a day at Chichen Itza and another at Xel-Ha (the 'water park'...though it's more of a nature park for swimming, snorkeling and hiking). Those were long, tiring, amazing, unforgettable days and we absolutely loved it.

As for the people who have noted that swimming directly in front of the hotel is difficult because the fishing boats are tied up there...sigh...

It's a gorgeous image: brighly colored mexican boats on a brilliant sea at sunset. But aside from that, it's a whole 30 second walk slightly up the beach to a perfect swimming spot. Not a hardship and we had a good laugh at how big a deal others had made it out to be!

All in all, we loved our time at El Taj and wouldn't change a thing! The next time we return to Playa del Carmen we will definitely stay at El Taj again!

  • Stayed: June 2011, travelled with family
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4  Thank NancyIndyH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,056 - 1,062 of 1,397 reviews

Reviewed 19 June 2011

The positives: El Taj is a great looking condo hotel that is very well-kept. Great location, I practically walked everywhere. Shops, restaurants, clubs... everything is around. One would be curious about the noise level. We did not have any trouble falling asleep, nor were we awaken by the noise at anytime. The beach was nice, there were plenty of boats there, but once you go past them. White sand and clear water, definitely was not an issue there. Overall, I'm pretty much on the same page as most of the previous reviewers about what's good with El Taj. The negatives: the staff just was not the friendliest bunch. Hector at the front desk, and Theresa with excursions service, were awesome. They were the only people that went out of their way to make sure that we were enjoying our time at El Taj. Everyone else wouldn't even smile, we just didn't feel very welcomed there at all. The service at Indigo Beach Club was even worse. The first day I was there, they offered to put our beach towels on our lounge chairs for us. The rest of the time, they just gave us the towels. I did tip them the first time. They were extremely attentive to some of the guests, while totally ignored others. Unfortunately for us, we were not part of those lucky ones. One waiter, Carlos, was a total creep. He had a tendency to hang around female guests for long periods of time. At one point, he even laid down on one of the bed with the guest. Last, this has nothing to do with El Taj, but you may find this handy if it's your first time visiting Playa del Carmen. Be ready to be harassed non-stop for everything from food, massage, tours.... Everywhere you walk, you will have people in your face trying to get you to buy something from them. If you say no, do prepare for some of them to make some lame jokes about you.

  • Stayed: June 2011, travelled as a couple
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8  Thank nghianguyen825
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2011

I traveled to Playa Del Carmen and the El Taj Beachfront in May 2011 w/ my spouse and two "kids", ages 23 adn 19. Let me simply say this was a first class vacation for our entire family. We all said we'd do it again in a heartbeat! Before booking, we read some the the negative comments about "boats blocking beach access/views" and "noise from the club at night", but frankly, these things just didn't bother us. Everything about El Taj was outstanding...from the airport transport, to the staff (especially Hector & Daniel), to the condo itself (#324), to the onsite Indigo Beach Club, to the concierge services, the housecleaning services, etc. I'm sure I'm forgetting things as there were so many to rave about. In any case, for us, it was a superior option to an all-inclusive. And Playa was awesome too...great restaurants (Era Ora, El Fogon, Yaxche, Babes, John Grey's, La Cuevo Del Chango to name justa few), shops, clubs, etc. I could go on and on. Suffice it to say...we'll be back!

  • Stayed: May 2011, travelled with family
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1  Thank FredWestHartford_CT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2011

We stayed in a 2 bedroom and it was impeccable and well appointed with a nice view of the ocean. The staff was great and tried to assist with everything and anything. Definitely 5 star service! Their fitness center is a professional set up and they have wonderful yoga classes on the beach. One day their Indigo beach club was full with a wedding group so we headed over to their other beach club only 1 block away. They provide complimentary lounge chairs to El Taj guests and we recommend it highly because the other beach club has no boats parked in front. The food is also much more reasonably priced and thought the prices at Indigo were inflated. If you want authentic Mexican food (inexpensive ) check out the restaurant next to Indigo on the side street. The towel guys at El Taj beach provide complimentary sun lotions and always offered to clean our sun glasses with a professional cleaning machine every day. Nice touch! They also provide children beach toys and water floats which are great. Our kids loved it and the swimming pool at El taj is amazing. Definitely check out Wicks beach club and restaurant especially if you love to swim in the ocean clear of any boats. We throughly enjoyed their rustic & romantic pier in front of El Taj and watch the sunset overnight with a cocktail or two. Simply the best location to everything in Playa and highly recommended.

  • Stayed: May 2011, travelled with family
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3  Thank waytogo400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2011

Great condos with lots of options to meet any family needs. It is very convenient to have kitchen even though we would still end up having breakfast at the Beach Club nearby. The location is amazing, literally 1 minute away from the busy touristy area of 5th avenue. The location could not be more perfect.

We loved the service and we loved the interiors of the condos. Creative architecture, lots of plants and flowers around and little ponds to look at.

What we loved:
1) location
2) trendy architecture, interiors and layout of condos
2) closeness of the condos to the beach
3) nice beach club
4) friendly service
5) availability of tours and sightseeing nearby
6) grocery shopping nearby
7) great restaurant recommendations by the Condos and privilege card. All the recommendations were top notch, delicious food!

What we didn't like as much:
1) the beach and water have boats so you have to walk along the beach to find a better spot
2) one pool that gets crowded with people
3) clubs nearby that create lots of noise on weekends
4) condo had a wedding one night and the dancing later on kept us at night for way too long. It was so loud it would shake our walls

Overall, I still feel that I would definitely return to stay at El Taj again, yet I'll be more careful selecting the unit I want.

  • Stayed: May 2011, travelled with family
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4  Thank Anyacalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2011

I booked a few nights at El Taj after diving in Cozumel. I booked on Expedia and found it to be good value, although I had requested specific units but was given something else on the ground floor. Positives are: the location is excellent, just steps away from everything you could want. Despite being so close to nightlife it was very quiet in the evenings. Complimentary access to the GYM is great-the facility is clean, modern, and a short walk from El Taj. The staff were all wonderful, with the exception of one slow and mediocre breakfast service-was not told of the options for the breakfast and had to chase down waiters to ask. Beach club staff are generally friendly and quick and the front desk was very professional. Housekeeping and maintenance were on top of things and noticed that I was having trouble with the lock on the sliding door-repaired immediately with minor inconvenience. The condo itself is furnished very comfortably-the kitchen has only a mini-fridge anb stove though so it might not be ideal for longer term stays, but, the bed was AMAZING! The downsides are: the unit I was in was quite dark, not really any beach view other than a sliver of water from the patio only, lots of foot traffic outside and the patio area is not terribly private. The pool is nice but there is almost no space for lounge chairs around it therefore if you don't want to be covered in sand there is really no option to lay out by the pool. The beach club is decent, but not big enough for the amount of people that have access to it so you have to fight to get a good spot and you only get one towel which becomes grimy and wet pretty fast if you are in the water and with all the sand blowing around. Also, as another reviewer wrote there is a dock and alot of boats directly ahead so the water smells gassy and it's not the best spot for swimming. The only other big issue I have is that there is no free Wi-Fi for guests and I felt as if it should be included at the price point and type of luxury this place advertises. Also, there should be an option to sign food and beverages to your room at the beach club so that guests don't have to carry cash to the beach-and potentially leave it unattended while swimming. As a potential buyer, I find this place to be nice, but perhaps not where I would want to spend an extended period of time as it feels a little too crowded and more of a hotel suite than a condo or home. Overall though, a positive experience and I would consider a return visit for shorter term stays.

  • Stayed: June 2011, travelled solo
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5  Thank mistylime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2011

My husband and I just spent Memorial weekend at the El Taj Hotel. It was our first visit to the El Taj and we will absolutely stay here again! Everything about this hotel is perfect! Great views, great beach, fun atmosphere!

  • Stayed: May 2011, travelled as a couple
    • Value
    • Sleep Quality
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2  Thank MRKSanClemente
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about El Taj Oceanfront & Beachside Condos Hotel

Address: 1 Norte Esquina Calle 14 Norte | Corner 16th Street, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Playa del Carmen
#14 Romantic Hotel in Playa del Carmen
#28 Spa Hotel in Playa del Carmen
#31 On the Beach Hotel in Playa del Carmen
#31 Luxury Hotel in Playa del Carmen
Price Range: £140 - £307 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Taj Oceanfront & Beachside Condos Hotel 4.5*
Number of rooms: 57
Official Description (provided by the hotel):
El Taj Condo Hotel consists of 57 spacious condos situated on 2 separate properties in front of the beach. El Taj oceanfront is directly on the beach and El Taj Beachside is across the street. Guests get to use all the on site amenities including our exclusive beach club. We offer 2 incredible heated pools. The relaxing heated pool on Beachside property is an exotic black mosaic infinity pool with an extra large Jacuzzi while the oceanfront heated pool sits right on the beach in front of our exclusive beach club. We're located in the most liveliest area of Playa that offers the convenience of having the best restaurants, nightlife and shopping within one block from your vacation home.Each Condominium offers expansive floor plans and superb finishes. The Beachside condos have private terraces that are surrounded by exotic plants, Lilly ponds and all face the pool and cascading waterfalls. All the penthouse units in El Taj Beachside feature ocean views from the private roof decks. All the oceanfront units have views of the ocean.Each condo comes with fully equipped kitchens and the finest details including flat screen TVs in all the rooms. We provide the same services usually associated with some of the finest hotels. Our designers traveled the globe to Indonesia trying to recreate an environment reminiscent to Bali. . ... more   less 
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Also Known As:
El Taj Oceanfront And Beachside Condo Hotel
El Taj Oceanfront & Beachside Condos Hotel Mexico/Riviera Maya - Playa Del Carmen

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