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“Spectacular!” 5 of 5 bubbles
Review of El Taj Oceanfront & Beachside Condos Hotel

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El Taj Oceanfront & Beachside Condos Hotel
Ranked #32 of 212 Hotels in Playa del Carmen
Certificate of Excellence
chicago
Level Contributor
3 reviews
“Spectacular!”
5 of 5 bubbles Reviewed 28 October 2011

El Taj a stunning gem! An absolutely beautiful property that is in a great location! We thoroughly enjoyed our stay at El Taj. We stayed in room 343, a 2 bedroom. The only thing is that the view from the bedrooms overlooked what looks like a run down piece of property next door, but I suppose El Taj has no control over that.
The staff was great, the restaurant has thee most delicious huevos rancheros, and you have access to a great gym nearby. I took a yoga class for the first time in my life and thought the instructor was wonderful.
We had twin beds (per our request) in the second bedroom. They weren't the most comfortable, kind of hard.
We took advantage of the 40% off special when we booked, otherwise, I don't think we could afford to stay at El Taj. It is quite expensive, but beautiful!

  • Stayed October 2011, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ankica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,315 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (432)
Date | Rating
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English first
Florida
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed 24 October 2011

When we arrived at El Taj we were impressed even though the pool was very small and the beach facilities limited. We had been promised a beach view....hot tub...and large quarters...but not so. The hotel gave us the last room in the back of the hotel..overlooking a vacant lot and garbage containers. When I asked for a different room we were told that the hotel was owned by individual owners and that different rooms could not be switched since the payment had already been made to the owner...Hmmmm lesson learned here.
I asked for a quiet room ...the second night was dreadful as the unit next to us decided to host a huge after bar party starting at midnight ..ending at 5AM. The manager told me I should have complained to security as I should have....but did not think this would go on all night when it started.
Breakfast was offered for $14.00 per person in the small restarant...the little one across the stree was much better and half the cost. At no time was breakfast offered which was also part of the deal I booked on line with. When I asked about that...the manager told us not to book online anymore..but to call direct.
The positive side....the unit was VERY clean.....beds were very comfortable.
The rooms that did have hot tubs ...were strange...the hot tubs were out in the entrance ways to the rooms..not private. Anyway...I learned a lot here.

Room Tip: ASK on line or call direct to the hotel to see what you get.
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  • Stayed October 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank plumlake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 24 October 2011

We were 4 girls that lived together in one Condo. and it was AMAZING!!!! Had the time of our life... Great STAFF everyone very friendly. We didn't stay on the beach and since it was windy we where happy we stayed just acrossed the street. There was a pool and a Yacuzzi.
Great beach with serviceminded staff that saw if you needed anything. Good food in the hotel restaurant. The location is perfect and easy to go everywhere and its safe always someone in the door at the Hotel. We where a group of 15 people the other stayed at another Hotel they wanted to change to our Hotel. This is the best choice of Hotel!!

  • Stayed June 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Tone-2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington Twp., NJ
1 review
5 of 5 bubbles Reviewed 22 October 2011

We have been to Playa at least 8 times and this was our second time at El Taj. We stayed in a 3 bedroom penthouse with a private rooftop. Stunning!! Would go back in a heartbeat. Close to 5th Ave., on the beach, pool - I don't need any more that that. The worst part for us is that it rained our entire vacation. But, there were plenty of restaurants around to fill the time.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank trisha22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 21 October 2011

My wife and I have been to Playa a few times but have always stayed at resorts. I can honestly say El Taj blows them all away!

We stayed in unit #345 in the El Taj Oceanfront, a 3-bedroom penthouse with a private rooftop terrace and a great view of the ocean. On the rooftop is a private Jacuzzi, sofa, loungers and a bbq. The interior of the unit was designed nicer than any of the resorts we stayed at and comes with everything needed for a comfortable stay, including washer/dryer, full kitchen, 2 bathrooms and 4 TVs. Very cozy and feels just like home. Guests at El Taj were also able to use the pool at their sister resort right across the street and also allowed us access to their gym. I read some reviews where people were saying they could hear noise from the bars at night but we didn’t really notice them. Maybe it’s because our unit was the furthest from the bars, but the only time we’d hear them was when we were on the balcony at night; once inside the condo and the door shut, we couldn’t hear a thing.

The staff there was all very friendly and outgoing; they really went out of their way to make us feel comfortable and welcomed. Every morning we went to the beach, they would walk with us to the loungers and would lay towels on them for us and set up the umbrellas when needed. Anytime we needed anything, they were on it within minutes.

The beach was well kept and clean. Every morning they would come out and sweep up any seaweed that washed onshore. There were some boats tied down along the water’s edge, but that didn’t really bother us. We thought it was quaint, and when we went into the water, we’d just walk down the dock that took us out past the boats but was still relatively shallow.

This was our best trip to Mexico yet and we’re already looking forward to coming back!

Room Tip: We really loved the rooftop on #345 with its fabulous ocean view. The unit was beautiful inside and...
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  • Stayed August 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank optimus_megatron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beaumont, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 October 2011

We have been to Playa numerous times, but were never happy with the locations of the properties where we had stayed. Too many resorts are all inclusive and many are not within walking distance of the main attractions of Playa. I am a picky traveler, and am typically hard to please, but this property is extremely nice and has the absolute best location in Playa Del Carmen. Beachfront and within walking distance of all the excitment of Playa, there could not be a better location. I love the fact that even though this is a condo, it is run like a hotel and has all the amenities needed for a great vacation. There is a restaurant on premise as well as access to a world class workout facility. The property is beautiful during the day, and spectacular at night. Much thought went into the design, including great landscaping and lighting. This is one place that I would gladly recommend to anyone traveling to Playa Del Carmen. LOCATION, LOCATION, LOCATION!!!!! Give up the long cab rides and stay at the #1 place in Playa, El Taj. You will not be disappointed!

  • Stayed September 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Russ R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chattanooga, Tennessee, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 October 2011

My wife and I just returned from a trip to Playa del Carmen and we stayed in Unit 327, a large 1 bedroom condo on the ground floor, to celebrate our anniversary. To say that we enjoyed our stay would be an understatement. This is a beautiful property that is located in the most central location one could hope for if they wanted to be in the middle of all that Playa has to offer. We walked everywhere and loved it! The unit is a beautifully decorated 1-bedroom on the bottom floor with a great ocean view from the patio and the living room/kitchen. It is literally two steps from the entrance to the jacuzzi and a few more steps down a short staircase to the pool. You can see the water from the open patio out front as well. The resort staff was wonderful. The bellmen we dealt with and the people at the front office and concierge all spoke great english which helped us tremendously since our spanish was quite limited. Everyone was friendly, welcoming, and always diligently working to keep the entire resort as clean and well-maintained as could be. Additionally, the owner was great to deal with. If we were staying at El Taj again, I'd hope to deal with the owner again because he was so thorough and easy to contact. We had a small issue with a miscommunication upon arrival and with a quick email to the owner he had it straightened out in a matter of minutes. He also was really helpful in emails prior to our trip providing us with some local tips and tricks for getting to and from the airport and eating as well! It was a real pleasure. We hope to stay there again! If you're looking for an easy going stay at a place that isn't too big like all the cookie cutter resorts, give El Taj, and specifically Unit 327, a look. You'll be hard pressed to find a better all-around experience. Thanks again!

Room Tip: Choose Unit #327. Large 1-bedroom with views of the ocean.
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  • Stayed October 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Heith F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about El Taj Oceanfront & Beachside Condos Hotel

Property: El Taj Oceanfront & Beachside Condos Hotel
Address: 1 Norte Esquina Calle 14 Norte | Corner 16th Street, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Playa del Carmen
#14 Romantic Hotel in Playa del Carmen
#25 Spa Hotel in Playa del Carmen
#27 On the Beach Hotel in Playa del Carmen
#27 Luxury Hotel in Playa del Carmen
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — El Taj Oceanfront & Beachside Condos Hotel 4.5*
Number of rooms: 57
Official Description (provided by the hotel):
El Taj Condo Hotel consists of 57 spacious condos situated on 2 separate properties in front of the beach. El Taj oceanfront is directly on the beach and El Taj Beachside is across the street. Guests get to use all the on site amenities including our exclusive beach club. We offer 2 incredible heated pools. The relaxing heated pool on Beachside property is an exotic black mosaic infinity pool with an extra large Jacuzzi while the oceanfront heated pool sits right on the beach in front of our exclusive beach club. We're located in the most liveliest area of Playa that offers the convenience of having the best restaurants, nightlife and shopping within one block from your vacation home.Each Condominium offers expansive floor plans and superb finishes. The Beachside condos have private terraces that are surrounded by exotic plants, Lilly ponds and all face the pool and cascading waterfalls. All the penthouse units in El Taj Beachside feature ocean views from the private roof decks. All the oceanfront units have views of the ocean.Each condo comes with fully equipped kitchens and the finest details including flat screen TVs in all the rooms. We provide the same services usually associated with some of the finest hotels. Our designers traveled the globe to Indonesia trying to recreate an environment reminiscent to Bali. . ... more   less 
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Also Known As:
El Taj Oceanfront And Beachside Condo Hotel
El Taj Oceanfront & Beachside Condos Hotel Mexico/Riviera Maya - Playa Del Carmen

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