We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very Disappointed way too much Hype! Not as Advertised nor Paid For”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
El Taj Oceanfront & Beachside Condos Hotel
Ranked #36 of 209 Hotels in Playa del Carmen
Certificate of Excellence
Bay Shore, New York
Level 4 Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Very Disappointed way too much Hype! Not as Advertised nor Paid For”
Reviewed 10 December 2013

After reading all the great comments I booked a partial ocean view on the beachfront ($240 per night) - when I got there I was not happy with the view- the only time you could see this view was upon leaving the room from the sliding glass door. I immediately spoke with the staff on how they could book this room as a partial ocean view when you only had a 5% view only upon leaving the apartment. over the next 2 days I was told that someone from management would speak with me - that did not happen. The best view of this apartment was that of the backside street. I spent 3 days at El Taj and the next four days at Blue Diamond Hotel (All inclusive $280)- for an extra $40 per day I would recommend Blue Diamon- I reserved a lagoon view and that is what I got a beautiful Lagoon view minutes from downtown Playa del Carmen. I would not reccommed El Taj to a Friend or Foe- Sorry but go to BLUE DIAMOND where you will get alot more for your $$$$ at a real 5 star property!!! Food, Accomodations, Hospitality, and Service are incredible!!!!

Room Tip: Narrow property - no real sense of privacy if anyone else is on their outside space.
See more room tips
  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank 71Countries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,360 reviews from our community

Traveller rating
    1,007
    247
    65
    23
    18
See reviews for
529
435
22
14
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (437)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ridgway, Colorado
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 November 2013

I spent Thanksgiving here with my boyfriend. We loved it! The location was great. No need for a car. We walked to a different restaurant every night with no problems. There are taxis everywhere if you need to go farther. The rooms are very nicely appointed and the staff is great! There is a great gym right around the corner that is at your disposal and the beach is right out the back door. I would highly recommend El Taj.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wendy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles CA
Level 5 Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 29 November 2013 via mobile

I stayed in a two bedroom beachside condo for 7 days and it was awesome. The condo was immaculate and everything worked perfectly. The people are great and service is top notch. The front desk staff is available 24 hours a day. There is free wifi and they stock the fridge with minibar items. Next time we plan to stay in a three bedroom.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sm27357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bat Yam, Israel
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 November 2013

I was there for a week with my wife.

Pros:
The rooms were fantastic and fully equipped, the staff was lovely and help us with all we needed and the location is great- 1 min walking from the 5th av. There is also a lovely private beach

Cons:
the pool is VERY small (actually there are 2 pools, we was only on the one in the beach side but the other on is also pretty small) and the price is very high comparing to other great hotels around.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shem M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Red Oak
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 November 2013

Spent 4 nights in room 329 Nov. 18-22. with our daughter & husband. Great room! Beds are comfortable and there was NO noise at night. Slept like a baby. Just a short walk to shopping and great food. The breakfast downstairs was good, with variety and I was satisfied. We ate lunch once, the day we arrived and it was poor quality, cold and very expensive. After that we ate at different venues in Playa and were always pleased. Great Argentinian food just off 5th street, the main drag. The hotel's sister restaurant has breakfast and brunch about 2 blocks away and it was very good, especially the brunch. Great service too! Walked with my husband of 45 years on the beach before dawn and felt completely safe. Beautiful vistas and everyone was nice, especially William the Concierge. A great vacation!

Room Tip: The rooms at ground level don't have any view. Loved room 329.
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Lauderdale, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 November 2013

This is my third time staying at El Taj. I have looked at other properties to stay at while there, to make sure it is the best and none can compare. It has the best location,the rooms are beautiful and staff is very accomodating. I have never had a problem with the noise and I have stayed on both sides of the buildings. I was on the first floor, one room away from beach and next to pool this stay and it was fine. I do prefer upstairs rooms because the view is better and patio feels more open. I would not take a chance on anywhere else!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lesliedett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 November 2013

Spent 10 nights in Penthouse 340, El Taj Oceanfront Condos recently for a milestone birthday with a bunch of close friends. It was just the ticket, close enough to the action but far enough away to sleep peacefully at night and wake up to AMAZING ocean views in the morning. Penthouse 340 is really the pick of the bunch and as I booked a year in advance, the price was very reasonable.
The entire property is very well maintained and the apartments tastefully decorated, modern and comfortable. The only item that needs addressing is the food standard in the Beach Club. It`s ok but a lot of room for improvement considering the pricing. The nearby Imprevist Cafe is much better for breakfast but actually you can head into Playa very easily for a lot of other options.

In terms of the staff and service provided, it was all great. They were incredibly helpful especially the night I had a catered roof top function. Special thanks to Millie at the front desk. I have no hesitation in recommending El Taj. It was a very memorable birthday trip and look forward to doing it again in the future. We were a bunch of 13 people all the way from Australia for this holiday, so it was quite an effort but well worth it. Thanks to all.

Room Tip: Penthouses with a rooftop spa farthest from the night club side are the best option.
See more room tips
  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Juanstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
0.6 mi away
Mahekal Beach Resort
Mahekal Beach Resort
#27 of 209 in Playa del Carmen
2,700 reviews
0.1 mi away
Porto Playa Condo Hotel & Beachclub
Porto Playa Condo Hotel & Beachc...
#16 of 209 in Playa del Carmen
629 reviews
0.1 mi away
Maya Villa Condo Hotel & Beach Club
Maya Villa Condo Hotel & Beach C...
#46 of 209 in Playa del Carmen
445 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
The Palm at Playa
The Palm at Playa
#24 of 209 in Playa del Carmen
1,436 reviews
0.3 mi away
Grand Hyatt Playa Del Carmen Resort
Grand Hyatt Playa Del Carmen Res...
#42 of 209 in Playa del Carmen
1,777 reviews
0.1 mi away
Acanto Hotel & Condominiums Playa del Carmen
Acanto Hotel & Condominiums Play...
#19 of 209 in Playa del Carmen
848 reviews
Show Prices
Show Prices
Show Prices

Been to El Taj Oceanfront & Beachside Condos Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about El Taj Oceanfront & Beachside Condos Hotel

Property: El Taj Oceanfront & Beachside Condos Hotel
Address: 1 Norte Esquina Calle 14 Norte | Corner 16th Street, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Playa del Carmen
#14 Romantic Hotel in Playa del Carmen
#27 Spa Hotel in Playa del Carmen
#29 Luxury Hotel in Playa del Carmen
#29 On the Beach Hotel in Playa del Carmen
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — El Taj Oceanfront & Beachside Condos Hotel 4.5*
Number of rooms: 57
Official Description (provided by the hotel):
El Taj Condo Hotel consists of 57 spacious condos situated on 2 separate properties in front of the beach. El Taj oceanfront is directly on the beach and El Taj Beachside is across the street. Guests get to use all the on site amenities including our exclusive beach club. We offer 2 incredible heated pools. The relaxing heated pool on Beachside property is an exotic black mosaic infinity pool with an extra large Jacuzzi while the oceanfront heated pool sits right on the beach in front of our exclusive beach club. We're located in the most liveliest area of Playa that offers the convenience of having the best restaurants, nightlife and shopping within one block from your vacation home.Each Condominium offers expansive floor plans and superb finishes. The Beachside condos have private terraces that are surrounded by exotic plants, Lilly ponds and all face the pool and cascading waterfalls. All the penthouse units in El Taj Beachside feature ocean views from the private roof decks. All the oceanfront units have views of the ocean.Each condo comes with fully equipped kitchens and the finest details including flat screen TVs in all the rooms. We provide the same services usually associated with some of the finest hotels. Our designers traveled the globe to Indonesia trying to recreate an environment reminiscent to Bali. . ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Ebookers, Booking.com, Odigeo, Priceline, Evoline ltd, getaroom.com and Cancelon so you can book your El Taj Oceanfront & Beachside Condos Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El Taj Oceanfront And Beachside Condo Hotel
El Taj Oceanfront & Beachside Condos Hotel Mexico/Riviera Maya - Playa Del Carmen

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing