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“Great little beachfront place”

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Playa Palms Beach Hotel
Certificate of Excellence
Reviewed 18 September 2013

Easy, convenient, clean and beautiful. Great little spot. Wonderful value and the staff couldn't be nicer. Easy walk to shops, nightlife, etc., but not so close that you can't get away. Some have mentioned the noise, but we didn't have a problem. The pool is a bit small and pretty shaded, but the beach is right there for sun and a nice dip in the ocean. We will definitely come back.

  • Stayed: June 2013, travelled as a couple
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1  Thank Toliver2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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321 - 327 of 935 reviews

Reviewed 8 September 2013

We loved our time at Playa Palms. The rooms were clean and very comfortable. Breakfast in the private balcony was an added bonus. It's location close to 5th ave meant, we walked everywhere and saved substantial dollars on traveling around the city. The hotel staff was extremely helpful and so polite. Carlos, the concierge was great help in planning our excursions. Although they don't have a formal beach club, there are servers who are available to provide you with beach service from nearby beach clubs, at all times. Playa Palms provides you with free beach towels, which is actually a luxury, considering many hotels in the area charge for the towels. All in all a great experience and we would definitely come back.

  • Stayed: September 2013, travelled as a couple
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2  Thank Ankita M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2013

My husband and I loved this place! The rooms are spacious and clean. Each room has a patio with a table and chairs outside. It has a small pool, and is right on the beach. There are lounge chairs for the guests on the beach. Helpful staff. We stayed for four days and didn't want to leave! If you like the small places over the resorts, this is a good one.

  • Stayed: March 2013, travelled as a couple
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1  Thank Michy47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2013

The playa palms is in a great location for 5th avenue and the staff are all helpful and friendly. Also a plus of breakfast each morning which was very tasty. Two minor negatives are the rooms are starting to look a little tired and it is not situated on the best part of playas beach. Overall a great place which is very relaxing and convenient for bars and restaurants but don't expect luxury.

  • Stayed: August 2013, travelled as a couple
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1  Thank Adam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlayaPalms, General Manager at Playa Palms Beach Hotel, responded to this reviewResponded 1 September 2013

Dear Adam

Thanks for taking the time to write this kind of review of our hotel. we are glad to hear you enjoyed your stay with us.

Concerning the room standards, we are continuously updating rooms to keep them up to a high standard level. Since last year we have been in process of installing granite counters and uptodate in the all kitchens and bathrooms, and this will be finished before Christmas.

We hope to see you again with us at some other point.

Greetings
Helge Sturesson

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Reviewed 28 August 2013 via mobile

We were on our honeymoon and we absolutely loved this hotel!!! it's small but wonderful, if u ever go there please ask for Gabriel he is the one in charge of Room Service and order the fish tacos or the aguachile!!!!! it's delicious!!!!!! I just loved playa palms and its 2 blocks from the 5th ave and right on the beach :D couldn't ask for more!

  • Stayed: August 2013
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1  Thank GiselleVantes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlayaPalms, General Manager at Playa Palms Beach Hotel, responded to this reviewResponded 1 September 2013

Dear Giselle,

I am really happy to hear you had a good honeymoon with us.

Thanks for staying with us and for writing this kind review of our hotel

greetings
Helge Sturesson

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Reviewed 27 August 2013

Playa Palms was the perfect place to stay for our holiday. Located right on the beach and only a short walk to the main tourist strip/restaurants/bars. Although the hotel doesn't have a restaurant, it's affiliated with the place next door so you can order room service from there or even better, go have dinner on the beach! It's right across the road from a few night clubs so we thought we were in for some restless nights, but we could hardly hear anything when the doors were closed. Carlos, the concierge was lovely and bent over backwards to help out with any requests we had, including organising a driver to give us a personal tour of some of the ruins at the last minute when our other plans had fallen through. The staff are very friendly and helpful. the maid kept us entertained by making animals out of the towels and leaving them on the bed :)
Can't recommend this place enough. If you're going to Playa del Carmen, stay here.

  • Stayed: August 2013, travelled as a couple
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1  Thank mhing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlayaPalms, General Manager at Playa Palms Beach Hotel, responded to this reviewResponded 1 September 2013

Dear guest,

It is good to hear you enjoyed so much staying with us, especially since you travelled so far!

Quietness at night, yes the new doors have really done wonders for our hotel.

I will pass on your comments to Carlos, that will make him happy.

Sunny greetings

Helge Sturesson

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Reviewed 18 August 2013

We stayed in a 1 bedroom suite - 1 in the bedroom, 1 on the sofa-bed. There is plenty of room. Good amenities - a big well stocked fridge at reasonable prices, good air-con, great terraces with hammock. There is no bar or restaurant in the hotel, but that means they serve breakfast on your own terrace, which is even more relaxing. Includes free beach chairs with food and drink service, cold drinking water fountains in your room and on the premises. So easy to do nothing. Very helpful staff. I stayed an extra couple of nights, and they were happy to show me other rooms to choose from at a good rate. Some noise from the clubs you can hear on the terrace, but rooms well soundproofed, so no problem at night. I will definitely stay here again.

  • Stayed: July 2013, travelled with friends
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1  Thank ItsfionaW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlayaPalms, General Manager at Playa Palms Beach Hotel, responded to this reviewResponded 1 September 2013

Dear guest,

Nice to hear you enjoyed your stay at our hotel. The 1BR units are my personal favourites. tucked away in the back, and with the extra space and full kitchen is a good benefit.

Glad to hear you enjoyed our beach club. On the contrary to many beach hotels in Playa, we have made it exclusive only to our own guests, so there are always space and loungers available for everyone.

We look forward to see you again.

greetings
helge Sturesson

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Additional Information about Playa Palms Beach Hotel

Address: 1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 215 Speciality Lodging in Playa del Carmen
Price Range: £92 - £210 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Playa Palms Beach Hotel 3.5*
Number of rooms: 39
Official Description (provided by the hotel):
Swaying palms, lush tropical gardens and sweeping Caribbean views frame the charming palapa-roofed architecture of Playa Palms Boutique Beach Hotel. We welcome you to enjoy Playa del Carmen as it is meant to be experienced - where gracious service, superb amenities and exhilarating activities deliver just the Mexico you came to see. As the "alternative to all-inclusives," Playa Palms offers a relaxed and intimate departure from the larger resorts on the Riviera Maya. Stay walking distance from the vibrant shops, restaurants, and bars of 5th Avenue, known locally as "La Quinta." When relaxing at the hotel, guests have their choice of amenities and adventures. Whether you want to indulge in the delicious local cuisine, partake in a wide range of water sports, or lounge in a hammock on your private terrace while basking inexquisite ocean views, Playa Palms is an elegant oasis for relaxation in the heart of Playa del Carmen. Come to Playa Palms and Wake Up Inside Your Dream! Enjoy a complimentary Continental breakfast on your private balcony overlooking the Caribbean when you book your reservations directly through the hotel. ... more   less 
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Also Known As:
Playa Palms Beach Hotel Playa Del Carmen
Playa Palms Beach Hotel Mexico/Riviera Maya - Playa Del Carmen

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