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“Living a dream:)”

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Playa Palms Beach Hotel
Certificate of Excellence
Reviewed 13 April 2014

This hotel is a perfection! Comfortable, clean with extremely helpful staff and great location with just 3 minutes walk from the centre! The best is a balcony where you can enjoy breakfast and amazing views and then walk barefoot from your room straight to the beach:) as the hotel is not that big it has a nice homey feeling quiet and peaceful .. Couldn't imagine better place to stay in playa del carmen!

Stayed: May 2013, travelled as a couple
1  Thank Evagrafova86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 April 2014 via mobile

Stayed here for 6 nights with my gf. We have been to Playa before, but we now wanted to stay closer to the beach.

Every room has a porch with a hammock, and a complimentary continential breakfast is delivered to your porch at the time you choose. You can also order fruit, cottage cheese, granola/yoghurt and extra items at extra cost.

Upon arrival we were greeted by a very friendly and accommodating manager, and we were always met with a smile by the staff.

There are a lot of boats docked at the beach outside, but you could just walk 1 min to find a boat free area.

Good selection in mini bar!

Rooms are nice with a kitchen area and a reasonable sized bathroom.

If I have to complain; the rooms was very very moist (our clothes was constantly wet, the bed too hard and we missed our breakfast one morning. But I would def stay again!

Stayed: April 2014, travelled as a couple
Thank Horabjorg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2014

We love Playa Palms Beach Hotel! My husband and I decided to get married in Playa del Carmen but we wanted to do it off-resort. We chose Playa Palms based on a recommendation from our wedding planner (Maria Tripaldi of Weddingsinplaya.com - also amazing!) and we were not disappointed. Half of our guests were staying at the hotel (about 7 rooms) and the rest were in condos. We worked with Carmen through the planning process and she made us feel very comfortable and we felt we could trust her. Our guests had rooms of all kinds, beach front, ocean view, 1 bedroom suite, and garden view and everyone was happy with their rooms. We stayed 9 nights at the hotel. As the bride and groom, the hotel upgraded us to a beach front room for the first half of our stay which was absolutely unbelievable. We were on the first floor with a private balcony - where we enjoyed our continental breakfast everyday. You would wake up in the morning and open the curtains to beautiful sun, sand and ocean. What more could you ask for? The second room we had was a 1 bedroom suite. Huge room with tons of space for entertaining guests. The girls actually got ready for the wedding in one of these rooms and it was a perfect size and set up. The rooms were equipped with a kitchenette or full kitchen and this helped with a week-long stay so you could buy some of your own food and snacks for lunches. The hotel is so close to 5th avenue and the food is amazing in Playa so you really don't need an all-inclusive - we ate dinner out every night (for reasonable prices).

The hotel is extremely close to 12th avenue (where all the bars are located) and as others have mentioned it can be a little noisy. This was not an issue for the 'partyer' guests we had as they could just walk a little bit and join the exciting night life. However, the closer to the beach you stay, the quieter it becomes. We personally experienced this since we switched rooms halfway through our trip.

But best of all is the amazing staff that work at the hotel. We felt like we were treated like kings and queens all week. Anything you needed, they would be there to help! They truly made our wedding week the best experience we could have asked for.

Would definitely stay there again!

Room Tip: Rooms closer to the beach are quieter from the noise of the nearby bars and plus you get an awesome...
  • Stayed: March 2014, travelled as a couple
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3  Thank arich088
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2014 via mobile

Family honeymoon. Celebration of our nuptials, had 12 of my family join us (youngest 24, oldest 80). Staff very friendly, accommodations great! We stayed in seven rooms total for the group, garden view, ocean view, ocean suite, and one bedroom suites. My husband and I started in the Ocean Suite room, the view was incredible and the amenities great. Water in every room, refrigerators, most had hot plates or stoves. Can't say enough. We will definitely be back...looking to book again immediately. Thank you everyone for an amazing time.

Stayed: March 2014, travelled with friends
4  Thank GnocchiLove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2014

Wow! A tastefully made place on a brilliant location right on the beach. Stayed here for 2 nights as I was passing through and simply loved it. The staff was always very helpful, and overall a great experience. Location is great as it is close to the hang out areas, bars, pubs, restaurants and then ofcourse there is the beach. Small pool to chill out in the evening as well.

Every bit worth the money we paid

  • Stayed: April 2013, travelled with friends
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2  Thank Deveshm85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2014

We had a one bedroom apartment on the street side of the property. Next time I would get a suite on the beach side. There were many all night clubs on our block and the noise was so loud that it ruined any chance of sitting on the balcony after 9:00. The balconies were great too with hammocks and table and chairs where a continental breakfast was served in the morning It was very nice being on the beach and close to the main street and many fine restaurants. The property was well maintained and staff very helpful and friendly.

Room Tip: get a room as close to the beach as possible, beware of loud booming music
  • Stayed: January 2014, travelled as a couple
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1  Thank NEDB000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2014

Positives .... Great location, friendly and helpful staff, excellent dive shop (Reef Quest Divers) very close.

Negatives ... AC did not cool the room; furniture seemed musty; Internet Service Poor and often did not work; Supposed to be ocean "view" but not; water had iron and caused my hair to discolor after just one day.

Have stayed many places in Mexico, etc (all inclusives and other) and this is the only place so far that I would not stay again.

  • Stayed: March 2014, travelled with family
    • Value
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5  Thank Pamela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Playa Palms Beach Hotel

Address: 1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 217 Speciality Lodging in Playa del Carmen
Price Range: £92 - £210 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Playa Palms Beach Hotel 3.5*
Number of rooms: 39
Official Description (provided by the hotel):
Swaying palms, lush tropical gardens and sweeping Caribbean views frame the charming palapa-roofed architecture of Playa Palms Boutique Beach Hotel. We welcome you to enjoy Playa del Carmen as it is meant to be experienced - where gracious service, superb amenities and exhilarating activities deliver just the Mexico you came to see. As the "alternative to all-inclusives," Playa Palms offers a relaxed and intimate departure from the larger resorts on the Riviera Maya. Stay walking distance from the vibrant shops, restaurants, and bars of 5th Avenue, known locally as "La Quinta." When relaxing at the hotel, guests have their choice of amenities and adventures. Whether you want to indulge in the delicious local cuisine, partake in a wide range of water sports, or lounge in a hammock on your private terrace while basking inexquisite ocean views, Playa Palms is an elegant oasis for relaxation in the heart of Playa del Carmen. Come to Playa Palms and Wake Up Inside Your Dream! Enjoy a complimentary Continental breakfast on your private balcony overlooking the Caribbean when you book your reservations directly through the hotel. ... more   less 
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Also Known As:
Playa Palms Beach Hotel Playa Del Carmen
Playa Palms Beach Hotel Mexico/Riviera Maya - Playa Del Carmen

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