As previous reviews have indicated, there are pros/cons to this condo/hotel. The rooms are nice & spacious, close access to the beach, quiet area but yet short walk to restaurants/shopping on 5th Ave. Several of the staff are very friendly but not all - could be more customer service focused.
Make sure you make an inventory of all the items in the kitchen, as they are often missing on check-in, and attempts will be made to charge you for items on your check out- you'll need to stand your ground and refuse to pay. The restaurant next door has a great breakfast and the staff there is very nice. The first day we were there was no hot water which previous reviews have mentioned - after that no problems. One of the other guests while we were there was complaining about problems with their toilet and seemed upset.
I don't know if we would return as there are other hotels/condos in Playa that are more customer service friendly and not so apt to want to take advantage of their guests. It has the potential to be great due to its location & easy access to the beach.
- Official Description (provided by the hotel):
- Facing the placid waters of the Mexican Caribbean, Pueblito Escondido Luxury Condohotel emerges in the midst of the vibrant atmosphere of Playa del Carmen as an exquisite luxury resort that, with a magical aura, enriches the cosmopolitan Quinta Avenida and its shops, boutiques, restaurants, bars as well as its magnificent nightlife. Pueblito Escondido Luxury Condohotel, Playa del Carmen offers comfortable lodging with spacious and modern suites of different sizes and excellent amenities that enhance the enjoyment of the white sand beaches, beside the property. With a sense of exclusivity, Pueblito Escondido Luxury Condohotel is the absolute place to feel at ease and enjoy an unforgettable vacation at this luxury condominium complex. ... more less
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- Also Known As:
- Pueblito Luxury Condohotel Hotel Playa Del Carmen
- Pueblito Escondido Hotel
- Hotel Pueblito Escondido
- Pueblito Luxury Condohotel Mexico/Riviera Maya - Playa Del Carmen