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“Paseo del Sol - Cenote 202 - Incredible”

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Encanto Paseo del Sol
Rochester, Illinois
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Paseo del Sol - Cenote 202 - Incredible”
Reviewed 7 February 2010

This was our second trip to Playa del Carmen staying at Paseo del Sol, Cenote 202. We love this unit!! The decorationing is fun, the balcony overlooking the pool is great, the entire unit is upscale from granite countertops, appliances, washer/dryer to wonderful bedding. The owner has provided us with useful information both times that we have gone down for reatuarant recommendations to best beaches. This is truly paradise and would not look any other place for renting!!

  • Stayed February 2010, travelled as a couple
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Helpful?
1 Thank jlcolman4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel G, Director Comercial at Encanto Paseo del Sol, responded to this review, 23 December 2011
Dear Guest

First of all thank you very much for your preference. It is a pleasure to welcome you and make unforgettable experiences out of your vacation.

Paseo del Sol is a unique place, located in one of the most convenient areas of Playa del Carmen.

We are revolutionizing the concept of vacation rental with 5 star service and look forward to have you with us again.

Best regards on behalf of the Paseo del Sol Team.

Cordially


Miguel Garcia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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79 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (13)
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English first
San Francisco Bay Area
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 16 December 2009

Stayed for a week using a timeshare exchange with husband and friends. The room was beautiful and very large...we had a two bedroom/2.5 bath room. It appears that there are full-time residents in the complex so it has an interesting feel with the mix of tourists and residents. The pool is huge and very nice. The linens were nice and beds were comfortable. My husband was not thrilled with the pillows thinking them too hard, but I had no problems with them.

My only real complaint was that there are limited amenities on-site. It would have been nice to have a bar and restaurant on-site. The resorts nearby are all-inclusives so they do not have restaurants that outside guests can use. The resort right across the street, The Reef, does allow guests of Paseo del Sol to use their site from 9am-6pm for $40 US, which includes beach access, breakfast, lunch, snacks and all alcohol or for 10 pesos you can get a beach towel and use the beach (however, food and alcohol are not available to you as it is an all-inclusive and they have no way of charging you). As you are not a guest of their hotel, they recommend tipping their service people. The walk to town is not bad, but after a long day of activities, it would be nice to have something nearby.

The cost for a taxi to town was $5 each way, which we thought pricey as it is not that far so we chose to walk it most of the time. The hotel is in Playacar, which is a gated community. The other resorts and homes in the area are very nice and the area seemed very safe.

  • Stayed December 2009, travelled with friends
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Helpful?
2 Thank saxonct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wallsend, United Kingdom
Level Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 2 October 2009

We stayed at the Paseo for one week in Septermber 2009. It was wonderful, we swapped our timeshare in Orlando for this and it surpassed our expectations, we were allocated room 307, a top floor corner unit with a plunge pool on the roof with a huge roof terrace. We had an issue with the A/c not working in the bedrooms and one of the reception staff did nothing to help, we spoke to the Manager who again did not resolve the problem. It was only when the staff changed rota we got someone who cared and sorted out the A/C. We also had to ask 7 times for an ironing board. As it was early September there were only about 6 of the units occupied so every day the pool area was empty. We took up the AI option at the Reef, but the food wasnt too good. If there are Interval vacancies next year we will probably book to go back to the Paseo.

  • Stayed September 2009, travelled with family
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Helpful?
3 Thank karmazyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, Ca
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 December 2008

Just returned from a week in Cenote 202, and I can say that it was the best week of my life! There was plenty of room for my family of 5 (Mom, 16 yr old, 10 yr old, boyfriend and myself). The amenities in the room were great and the staff at the Condos helpful and kind. They have a washer/ dryer COMBO, in the SAME Machine (I must be behind the times because I had never seen one of these before). The ease of putting it in at night and having clean dry clothes in the morning was AWESOME! The Reef access across the street is only from 9am-6pm, which was a bummer when we wanted to sit on the beach at night. This condo is in a gated upscale community and is close to everything. WARNING - go to Mega Commercial for your shopping not only is the quality of the food better but the customer service is a million times better than the WalMart and it is only ONE block from Walmart, the extra 10 seconds is WELL worth it! The pool was very cold, but the mornings on the patio were peaceful. Note - there was one night when my brother and his 3 came and stayed with us from their place in Cancun and we fit all 9 of us (3 kids)! He liked our place much better than where they stayed! Thank you Everyone at Paseo del Sol!!!

  • Liked — Kitchen nicely stocked and great washer/dryer
  • Disliked — Wireless internet access would be nice
  • Stayed December 2008, travelled with family
    • Value
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Helpful?
Thank taniad1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 June 2008

Just got back from our 4 day stay and we LOVED it. Condo A106 was fabulous. 2 bedroom, 2 1/2 bath, kitchen, living room, washer/dryer, blow dryer, tv/dvd player and best of all, pool right outside the sliding glass door. Quiet place have full access to The Reef Resort across the street. Go to Playa and shop at Mega grocery store, pick up a few things like drinks, snacks, cereal/milk (if you have kids). There are no restaurants around this facility. You can walk 15 min to downtown Playa or buy a $40 day pass to the Reef for food/drinks. You get breakfast & lunch as well as access to a snack bar which has hamburger/hot dogs/nachos/quesadillas. We did this on day 3 and stayed in Playacar the whole day. Walked to town every night, caught a cab back if we were too tired after walking most of 5th ave. Bertine was the best to get us acclimated our first day then Serge helped us the remaining 3 days.
Buy a Jellyfish lamp in downtown Playa; they are beautiful and you can NOT buy them via the web.
Can't wait to go back. Photos to follow if I can get them scanned in.

  • Liked — It was not a hotel and had 2 bedrooms
  • Disliked — No restaurants/grocery store really close by
  • Stayed June 2008, travelled with family
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Helpful?
4 Thank LuvDaCarribean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 March 2008

We loved the place is very nice marble floors,nice areas, the pool and gardens are very big for the amount of units, this is what i consider a high end condo hotel , the suites are big and tastefully decorated, we didnt used the beach at the reef club, the front desk staff at paseo gave us directions and a discount card for drinks to use at the corto maltes beach club another ocean front property administrated by encanto resorts, the beach there was amazing and right in the middle of the 5th avenue the center of playa del carmen, we are going back next month, we are looking into buying a condo at el faro a beach front property located beside Corto maltes its almost finish and is administrated by the same group, we are seriously looking into buying, it seems that area is full of renters and charm, Encanto Resorts was a great surpise, the concept i described as high end condo vacations in the heart of a booming playa del carmen.

  • Liked — the size and quality of the units
  • Disliked — too short trip
  • Stayed February 2008
    • Value
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    • Business service (e.g., internet access)
Helpful?
7 Thank willfred192
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minnesota
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 March 2008

My family stayed in the condo Coral 204 March 7-14, 2008. My husband, myself and our 3 children (all in their early twenties) including my daughters fiancee. We were very impressed with the decor, nice marble floors, very nice bathrooms, nice balcony and a very nice kitchen that had everything. We did cook a few dinners and usually ate breakfast in the condo. The front desk staff was very kind but did not speak english except for one man that worked during the day. I do feel that there should be someone who speaks english available 24 hours a day at the reception desk. The pool was great and the grounds were nicely kept. We did spend most of our time at the beach, but did spend early mornings or end of the days at the pool. On Wednesday evening, the complex hosted a dinner which included free drinks and food from 6-8pm. It included a Mariachi Band and a flame dancer and music. Very nice gesture! We did use the Reef Club across the street. We bought the all-inclusive plan for one day. For $40 per person it included breakfast and lunch and all drinks or Dinner and drinks until Midnight and the snack bars. The food was okay, the beach was nice so we had a fun day. You can use the Reef Club even if you do not purchase the wrist band, but you can't buy a drink! The things that were dissappointing to us were: Lack of hot water. We never had hot water in the kitchen, we had to space our showers apart in order to get hot water (early morning or late evening) there was a nice jacuzzi tub in the bathroom that we could not use because there was not enough hot water to fill it up above the jets. The furniture in the Living room was not very comfortable, we didn't use it much execept that we had one son who slept on the sofa each night. The complex could use a soda machine on the grounds, town is a good 15 minute walk which was okay except we always needed 2 taxis to take all 6 of us each time (we took alot of taxis even though we did do the walk alot!) We made alot of trips to town! The condos do not have phones and our cell phones did not work in Playa. It would be nice to be able make a reservation from the condo or call the front desk as needed but communication would be an issue. All in all it is a very nice family friendly, affordable option.

  • Liked — Nice and Roomy for 6 adults
  • Disliked — Location, lack of communication with staff
  • Stayed March 2008
    • Value
    • Location
    • Check-in / front desk
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank MNMary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Encanto Paseo del Sol

Property: Encanto Paseo del Sol
Address: Ha Mza 12 Avenida Paseo Xaman-Ha | in the heart of Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #28 of 201 Speciality Lodging in Playa del Carmen
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Encanto Paseo del Sol 4*
Number of rooms: 65
Official Description (provided by the hotel):
It’s always a pleasure to guide the ones that are looking for a luxury yet affordable vacation in Playa del Carmen.Playa del Carmen it’s just the place to be while on vacation, it features first world facilities with an authentic Mexican taste, dressed with a multicultural ambiance.Our peaceful beautiful condo complex is located in Playacar, a gated community with 24/7 security with a paradisiacal Caribbean landscape; just 15 min walking or 5 min driving distance from the well known 5th avenue. Paseo del Sol features its own lighted and complimentary tennis court, Gym, sauna, free parking, the largest and most beautiful pool in the area and beach club right across de street.All the condominiums are fully air conditioned and furnished, spacious living room, ceiling fans, linens and towels, bottled drinking water, fully equipped kitchen (microwave, toaster, blender, coffee maker, cookware, dishes, dishwasher), cable tv, dvd player, iron/ironing board combo, washer/dryer and very large balcony, terrace or either rooftop.All points considered, Paseo del Sol is a good choice for those who want the convenience of a fully equipped condo and all the tourist services you are likely to need, both in Playacar and Playa del Carmen.I would love to understand your needs in order to provide with the best option for vacations, I have a solution for every single need and budget.Please write or call me at any time, I’m always available to assist you. Best regards ... more   less 
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Also Known As:
Encanto Paseo Del Sol Hotel Playa Del Carmen
Encanto Paseo Del Sol Mexico/Riviera Maya - Playa Del Carmen

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