We have stayed in this apartment several times and this last time for 8 nights. This penthouse has a great location, spacious and very clean. This was pure luxury.
I would highly recommend this apartment to others and look forward to coming back again.
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First off I'd like to point off that the property manager helped me out alot and tried to meet my needs to the best of his abilities. What i was not impressed with was the property. The common grounds are beautiful, but the have alot of "dumb" rules. The first day they told us that it was okay to drink by the pool and then when we went after a long and stressful day, one of the employees and the manager of the grounds told us we couldnt.. They had mentioned "no bottles" not cans. I mean who goes to vacations and doesnt have a beer?!? Then the next day another worker got after me for wearing by water shoes in the pool saything that it was in the "rules" I carefully read the rules and it said no such thing. He told me to take it up with administration, I'm on vacation why would I want to do that!!? Ok also on the first night we told management about the jacuzzi leaking, they were never able to fix it.. Which sucked because we felt better in the terrace in privacy. We also asked for a bbq pit, they could not provide one and we were not going to spend on one to leave it. The condo looks like it needs some TLC, new fixtures, mirrors, paint. It smelled damp, but I guess its because of the water. The kitchen is not comfortable, cooking to 10
In an electric small 4 burner takes hours literally. The beaches are ok.. Much better in Cancun or maybe it was the time. It is perfectly located close to everything, stores, restaurants, clubs but u can sleep at night.. I room distribution is odd.. In the upstairs room the 2nd room is like a closet. You have to walk through the other one to get in to it and the bathroom is TINY!! I have been to Cancun Playa before many times, actually stayed in the hotel right in front and i feel like I made the wrong choice in staying in a condo. Not this one in particular but over all.. If you have a little extra to spend, stay at a hotel.. When you are in vacation you want to
Be served and not get after. I wish I had better things to say
I also texted Laura the person who recieved me to let her know about my check out and I had no response, i hope to get my dep back.