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“Beautiful and quiet hotel in the heart of Tulum”
5 of 5 bubbles Review of Villas H2O

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Villas H2O
Ranked #37 of 92 Hotels in Tulum
Certificate of Excellence
Montreal, Canada
1 review
“Beautiful and quiet hotel in the heart of Tulum”
5 of 5 bubbles Reviewed 14 May 2013

We stayed at Villas H2O in April 2013 for 3 nights while visiting Tulum. We absolutely LOVED this hotel, the rooms are comfortable and modern and have a beautiful view on the pool below.

But the best was probably the kindness of the staff from the owner Min to the manager Tasha and the local staff. We were there with 2 young kids, a 2 1/2 year old and a 8 months old and they were playing with them and always making sure we had everything we needed. We couldn't have asked for a better service.

We would recommend this hotel to anyone, couples or families. It's close to Tulum center and within short driving time from the beach, cenotes and ruins.

One of the best addresses in Tulum guarantee.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank MCrye75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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201 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
New York, New York, United States
1 review
5 of 5 bubbles Reviewed 10 April 2013

What sold me at first was the architecture. The property design is exactly what I would build for my self given the means to do it.

The room was bright, clean, minimally decorated with good lighting at night. The king bed was great, towels were plentiful and there was free wifi (no TV). Biggest plus was the mini fridge in the room. There is a good quality a/c unit and a ceiling fan, as well as two big doors that open out onto the balcony / patio.

Overall the feel of the property is rustic and intimate. Very clean compared to other properties in the immediate area. It was close enough to town for me to walk or bike (I only took a cab when I came and left with luggage, $70 MXP round trip), but far enough away to put some healthy distance between the hustle of the plaza. The roads could use some work and bring a flashlight if you venture out at night, street lighting is rare until you get to the town about 500m up the main road.

The service was excellent; a simple but tasty breakfast was made fresh every morning to my liking, fresh squeezed OJ and amazing coffee. The staff were very pleasant and welcoming, but most importantly, they were genuinely happy to be there.

Tulum is a nice town with plenty going on around the main plaza area. It has a very special vibe that is hard to describe, but it just felt right. After hours on the weekends there are parties that go on all night and into the morning. Plenty of restaurants and spots to get a drink and chill.

Some con's that have more to do with the location and the hotel:
There is a police checkpoint on the main highway about 150m from the hotel, at night the noise from trucks stopping and starting can get obnoxious. My solution was to close the patio doors and turn on the A/C. It helped a lot.
In the afternoons there are some street peddlers riding around on bikes who honk their horns constantly to get attention - I got to used to it.
Roosters in start about 4:00 in the morning. It's a pretty rural town.

Room Tip: There are only eight rooms to choose from in two connected buildings, the top (3rd) floor isn't...
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  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joseph L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mars
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 2 March 2013

Large and beautiful pool
Breakfast is good, but there is not enough !
Sure this hotel was very good few years ago, but needs a refurbishment
Rooms are cute, well decorated, not too large, but cleanliness is so so for the bathroom in particular
You can walk from the hotel to the main avenue of Tulum downtown for the restaurants & bars (it is safe). But need a car to go to the beach or Tulum ruins
Staff is a kind of cold ...

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank zevoyageur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 1 March 2013

We were a walk-in and were greeted at the door by a friendly face. The room was clean and quiet but extremely minimal and I felt like I was in a bomb shelter at times because of the unpainted cement walls. The pool was beautiful but we were not there for that. The two biggest problems is that it is not within walking distance to town where most of the eating spots are and there is absolutely no signage to find it. Thank God for the internet and GPS because without them we never would have found it. If you do not have a car and are not bikers or are looking to be at the beaches I would not recommend it. But if you have a car and are more into the ruins & cenotes than it is a nice, clean, quiet place.

Room Tip: We were on second floor in a King overlooking the pool and never heard a sound.
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yachtchef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 28 February 2013 via mobile

Service welcoming and friendly. Rooms comfortable and tastefully decorated (minimal). Stunning pool. But it's a good 20 minute walk from town. They rent bikes for 100 pesos a day which helps-we found them essential.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Adrian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 8 February 2013

We stayed at the Villa H2O for two weeks in January 2013 and did not want to leave. We had a really wonderful stay. The pool was beautiful, the room clean and comfortable and the service friendly and helpful. We did have a car and the beach - like paradise - is about 10-15 minutes drive. We loved the beach but also enjoyed returning to the tranquillity of the hotel to relax and enjoy the pool. We felt very welcome as guests at H2O and would not hesitate to return when we next come to Mexico. Thank you everyone there.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FamilyUK2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vietnam
Level Contributor
132 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
5 of 5 bubbles Reviewed 4 February 2013

We stayed here on 2 occasions, the 2nd time because we were unhappy with our accommodation on Tulum beach and much preferred H2O villas for quality of the rooms and general ambience. Taxis to the beach are about 70 - 90 pesos, but every driver seems to charge differently, its also based upon distance.

If you want AC then its worth staying town as almost all the beach properties dont have AC, and its cheaper to stay in town.


The villas are well equipped and have AC , ceiling fan and individual terrace, the pool area is also very relaxing and breakfast is simple but good, and extras including cooked breakfast can be ordered for a small extra charge.

The Argentinian couple who are running it are very helpful and friendly, the rooms are great and and nicely furnished, and its a great place to relax in. You dont need a 4x4 here, we had a normal car from Hertz and the owners suggested an alternative route to get to the house if the direct road is too bumpy.

Its 2 blocks from the main road near the south end of town, if you are walking to town - 10 minutes walk to the centre i would recommend taking a small torch as the first nearby street is unlit, but thats just my personal preference.

in town
I can highly recommend Altamar Restaurante - great food, a bit more expensive but well worth it, and you get a great selection of free starters
Buenos Aires - also good food.

At the beach i can recommend Ziggys beach club, free use of loungers and mattresses and hammocks, when you buy drinks or food - food and drinks are average - good, mexican and american dishes
Ahau Tulum 1km further down the beach has much better food
Restaurare - does very nice vegan food

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scotprague
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Villas H2O

Property: Villas H2O
Address: Calle Chichen Itza Mz. 24 Lt. 001, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Airport Transportation
Hotel Style:
Ranked #37 of 92 Hotels in Tulum
Price Range (Based on Average Rates): £
Hotel Class:3 star — Villas H2O 3*
Number of rooms: 10
Official Description (provided by the hotel):
Welcome to Villas H2O in Tulum! Setting a new standard for boutique hotels in Tulum town, Villas H2O combines modern, minimalist design with locally crafted detailing and furnishings to create an atmosphere of urban chic with a friendly, relaxing vibe. Our location on the southern edge of town provides easy access to restaurants and shopping, without sacrificing rural quiet and jungle views. Villas H2O offers 3 types of rooms, all stylishly decorated and with private balconies or patios. ... more   less 
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TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travel Republic (UK), Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Villas H2O reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Villas h2o Hotel Tulum

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