On arrival we were dissapointed that the pool was simply a garden feature and not suitable for swimming. The room was nice and clean with good air con. There is no food included or facilities available on the premises. If you want to use the internet you will need to bring a laptop. The quality of the prepacked croissants left in the room is poor. On departure from the hotel it was raining very heavily. I asked at the front desk if they could call a taxi for us. The response was a simple 'no'. On returning to my room to collect our luggage I slipped on the wet ground and banged my head & back on the concrete ground and injured my ankle. As I lay of the ground for several moments the front desk staff watched on and offered no assistance. I struggled to my feet, returned to room and myself and partner struggled with our luggage out onto the street in the heavy rain to try and find a taxi. Although the same staff watched on, we were not assisted. Since departure I have raised this with senior management and rather than take our concerns seriously in a professional manner they have tried to rubbish them as lies.
- Official Description (provided by the hotel):
- Built in 2008 and remodeled with apliation of rooms in September 2017, all in Mexican style, not to forget our host country, it has 12 comfortable rooms equipped with patio or terrace, located on two floors, and the lovely grounds with swimming pool and whirlpool, also a terrace to rest in peace after a day at the beach, pool or sightseeing. The hotel is situated in a quiet but central part of Tulum. We are surrounded by many little characteristic restaurants and handicraft shops. The beach is just 4 kilometers away and you can reach it easily by taxi or in your rented car. There are many small restaurants, beach clubs there. The hotel staff will be able to give you all the information you need. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Hotel Posada 06 Tulum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.