The best I can say was the price was cheap, and the room reasonable clean upon arrival. This place was not run like anyone cares about customers. If you get a room make sure you bring your receipt. They may not know you, Unless you do. Then be prepared to wait, until the owner shows up.
We stayed for over a month.( only because we had paid for it). Rooms are suppose to be cleaned every 3 days. One week we went 5 days with no service. The towels always smell and you are required to supply your own toliet paper. After we had paid for our room, we were told that we had to leave during our trip and stay somewhere else. Then did not want to give us money to stay some where else.
The a/c was cold but the only adjustment you could make was plug or unplugged ( on or off). At night it was very noisy, sometime until early in the a.m. When we return to Tulum, we will not stay here again.
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