this hotel is absolutely hideous.
the reason why we stayed here was because of all the good reviews.
I have no idea why they have so many good reviews.....
first of all if you can stay on the beach side. do it, NOT IN THE TOWN.
When we were driving to the hotel, we drove through the town and it was not what we expected. it was way to under developed for my liking, lots of dogs, and lots of vacant lots with rubbish everywhere.
We then turned off the main strip to the hotel, we started laughing as we felt like we were in the ghetto or the hood or something, this area made us feel like we were going to be shot....
We then pulled up to the hotel and nearly died. It is surrounded by these wretched houses and just general hideousness (see the photos attached).
the staff were very nice and friendly, we were shown to our room and LOCKED the door.
we then died due to the absolutely foul smell coming out of the bathroom, and to mask it they give you one stick of incense.
we then decided to try it for one night, and it did not get better, we checked out the next day and went straight up to cancun. the bed was not very comfortable, there were dogs barking and just random noises which freaked us out.
i felt very unsafe, bugs where everywhere and i did not like this whole cabin business. this place would probably only suit some yoga instructor trying to find themselves, or some Nimbin or Byron Bay person.
The garden bit in the middle was very nice though. but, if you want to sit outside, you have to sit on these communal chairs and share them with the other people staying there. you can also hear everyone else's conversation.I DID NOT LIKE THIS SENSE OF COMMUNITY. Also there was no air con.
there was also this ridiculous top bunk situation, it wasn't a bed, it wasn't a couch, god only knows what it is meant for.
- Official Description (provided by the hotel):
- Secret Garden is located in Tulum, which is known for its unique archeological site and stunning caribbean beachside.Enveloped by Mayan atmosphere and only two blocks from the main downtown avenue, at Secret Garden you will find eight tastefully appointed rooms with unique and special touches that will make you feel at home away from home.All of this and more makes Secret Garden the perfect place for savvy travelers seeking to explore the natural and cultural wonders of Tulum and its surrounding areas at an affordable and comfortable location. ... more less
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